CLO Magazine
APRIL 19, 2017
Part of the learning leader’s job is to develop organizational learning strategies. For one thing, organizations aren’t reviewing their learning and development strategies very often. Develop a detailed understanding about the organization’s customers. Learn about future growth intentions.
The Performance Improvement Blog
NOVEMBER 13, 2013
Rick Wartzman identifies six, key questions that Peter Drucker , the “father of modern management”, would ask managers: What does the customer value? And short, weekly conversations between managers and their direct reports would be far more than is typical in organizations today and could go a long way to support learning.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
The Performance Improvement Blog
OCTOBER 15, 2013
A “learning culture” is a community of workers continuously and collectively seeking performance improvement through new knowledge, new skills, and new applications of knowledge and skills to achieve the goals of the organization. In a learning culture, the pursuit of learning is woven into the fabric of organizational life.
The Performance Improvement Blog
JULY 21, 2014
Retail businesses compete for space and for customers. Employees tell stories that dramatize what they are learning. Action learning permeates all team activity. Performance reviews are focused on learning and capacity building. (Garvin & Edmondson, 2008). Every organization faces some kind of competition.
The Performance Improvement Blog
JULY 31, 2014
Engage stakeholders – Every stakeholder , whether managers, employees, customers, business partners, investors, vendors, and, in some cases, legislators and government agencies, has something to offer to the collective wisdom of the organization. We want to find out what they know and what they need to learn.
The Performance Improvement Blog
SEPTEMBER 17, 2013
An engineer in a prototype department of a manufacturer learns how to operate a 3D printer. Cross-functional team members in a marketing firm learn how to run their project meetings more effectively. A hospital learns how to put the “wow” in customer service. Learning breeds learning and success breeds success.
The Performance Improvement Blog
SEPTEMBER 14, 2018
The Purpose of Business is Learning. Yes, the purpose of business is to make a profit, retain customers, be sustainable, satisfy shareholders, and, for some, make a difference in the community. But none of this is possible without learning. Companies must learn more deeply about their customers and markets.
Expert insights. Personalized for you.
97 
Let's personalize your content