Jay Cross's Informal Learning

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Favorite 2009 posts on Informal Learning Blog

Jay Cross's Informal Learning

This morning I received an email asking…”How are people using social software to support learning?” Each new node gives them more opportunities to learn and to perform better. In these explosive times, I’d like to see more of all forms of learning. If we don’t pump more resources into learning, we’re going to be flying blind.

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Business Impact of Social and Informal Learning

Jay Cross's Informal Learning

We looked at an example where a combination of eLearning, performance support, and structured activities led to billions of dollars in new revenue. Measuring the impact of an ecosystem is a different exercise from evaluating a single program. Often the payback is so enormous that precision is unnecessary.

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Ten years after

Jay Cross's Informal Learning

Similarly, if you take the plunge investing in performance infrastructure now, you may see equivalent solutions later on for a fraction of the price. Most workers had to be good only at performing highly precise, structured and repetitious tasks necessitating a high degree of discipline but little or no personal initiative.

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Learning for the 21st Century

Jay Cross's Informal Learning

Learning is not one activity. The measure of learning is performance at one’s calling and fulfillment in life. Superior academic performance is rewarded with grades. What’ s the impact of learning on overall corporate performance? Learnscapes define where and how modern work is performed.

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New skills for learning professionals

Jay Cross's Informal Learning

world, where learning and performance solutions take on a wider variety of forms and where churn happens at a much more rapid pace, what new skills and knowledge are required for learning professionals?&#. consulting / coaching acumen (as well as learning acumen) that is focused on performance problems and outcomes.

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