Remove Communities of Practice Remove Enterprise 2.0 Remove Informal Learning Remove Services
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Business applications of Twitter

E-Learning Provocateur

But of course, tweet scanning also falls into the Customer Service portfolio. Twitter is used by many as a loudspeaker to vent their displeasure at bad service. This is a classic example of informal learning , and it’s central to the evolution and modernisation of workplace training. Personal applications.

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Five Must-Have Skills for Learning Professionals: An Update

Mindflash

Each week for the next five weeks, I will write a blog post on each of the five critical skills: business acumen, rapid instructional design, social/informal learning, enterprise 2.0 In the book, I tell a story about an interaction I had with a director of customer service, who was my boss, about what she needed from me.

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Top 10 eLearning Predictions 2011 #LCBQ

Tony Karrer

Branon Learning Management System App Stores Bob Little Apps, Not Courses Inge de Waard Augmented reality moves towards augmented learning with easy tools: Wikitude , Layar , ARToolKit. Situated learning (learning within context in a community of practice) grows thanks to augmented mobile reality.

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Top 68 eLearning Posts from April - Hot Topics iPad Google Buzz

eLearning Learning Posts

The Org Structure of Enterprise 2.0 - trainingwreck , April 18, 2010 I’m lucky to be a member of the 2.0 As a member, I have access to a plethora of sharing, information and intellect as it relates to how individuals are driving Enterprise 2.0 Enterprise 2.0 - do the tools really matter?

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Through the Workscape Looking Glass

Jay Cross

In the same vein, I talk about Working Smarter instead of informal learning, social learning, and so forth. Some people denigrate informal learning but nobody’s against Working Smarter. Your organization already has a workscape where people are learning to work smarter. However, compliance is not learning.

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Top 75 eLearning Posts - May 2010

eLearning Learning Posts

Workscape evolution - Informal Learning , May 7, 2010 This morning Jane Hart posted this 5-stage model of the evolution of workplace learning in an organization. I’ve re-worked the model to show: my domain is the workscape (the merger of work and learning, the learning ecosystem). Not even close.

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Notes from DevLearn and the Adobe Learning Summit

Steve Howard

e.g. if you are *accused* 3 times of piracy, you get internet service cut off, and your name circulated to prevent access elsewhere. Q “what’s the bottom-line most effective way to utilise 2.0 techs for learning?” bestbuy 401k video on YouTube: great example of informal, user-created learning [link]. •