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10 Customer Service Coaching Tools

Ed App

Through such platforms, you can easily create and deliver training materials such as courses, quizzes, and dialogue simulations. If you want to build a dialogue-based lesson to emulate different customer service scenarios, then all you have to do is choose the Chat template and input your desired customer service simulation. .

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10 Sales Training Software

Ed App

Sales Training Software #2 – Zoho Learn. Zoho Learn is also a good place to manage your sales training initiatives and equip your salesforce with all the interpersonal and technical skills they need to do their job well. Virtual role-plays and simulated scenarios. Drag-and-drop authoring tool. Microlearning templates.

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The 15+7 Best Webinar Platforms: Comparison Guide for 2020

learnWorlds

Webinar Platform #8: Zoho Meeting. Webinar Platform #8: Zoho Meeting. Zoho Meeting is another great option to choose from. Zoho Meeting comes with the following pricing plans: Zoho Meeting Free Plan: it’s free but with 5 attendees and limited features. Zoho Meeting: €10/host/month (100 attendees).

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e-Clippings (Learning As Art): "A Technology Flip Test: Introducing Channels in a World of Platforms" (Andrew McAfee)

Mark Oehlert

Imagine if we have been using games and simulations for as long as we have had HTML page-turners with the NEXT button in the lower right-hand corner. How, in the flip-test universe,would the new channel technologies be received?" " I think its a great question and a great dynamic.

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The Corporate eLearning Ecosystem Explained

LearnUpon

The LRS can receive data from xAPI courses launched from the LMS, assuming your LMS integrates with an LRS, alongside data from other sources such as simulations and games. Salesforce, Hubspot and Zoho are examples of widely used CRMs. An LRS is a learning record store that receives xAPI learning records from connected systems.

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10 iSpring Alternatives

Ed App

To further simulate a game environment in the training, EdApp also gives your learners the opportunity to rank on the Leaderboards and earn real prizes/rewards through its Prizing Draws. . iSpring Alternative #2 – Zoho Showtime. To track employee learning progress, EdApp provides an analytics dashboard with actionable reports.