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Five great resources for presenters

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Does presenting come naturally to you? It definitely doesn’t to me. I’m a bit of a wallflower by nature and don’t usually enjoy being centre of attention. I think that’s why I enjoy writing: I can put a bit of me across without actually having anyone look at me.

Three benefits of entering for an award

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This Thursday is the IT Training Awards evening, always a glamorous and enjoyable affair organised by the IITT. This time a year ago I was named Instructional Designer of the Year 2010, and based on my experience I’d encourage everyone to put their best work forward for an award.

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Quick links and resources from BP’s Future of Learning

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Quick links and resources from BP’s Future of Learning

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2017 Customer Training Benchmarks Study

What are the baseline metrics for a successful customer training program? Find out in Skilljar's inaugural customer training benchmarks study, which includes an analysis of completion rates, course duration, and more. Click to download.

An e-learning chemistry lesson: how to mix text and audio

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I came away from last week’s eLearning Network event on rich media with a long list of takeaway lessons, things to try and topics to explore further. (I I wasn’t the only one, as the Twitter backchannel shows.) One of these is the enduring question of how to use text and audio within e-learning, which prompted some debate and some interesting experiment results.

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Lessons from Jamie's Dream School

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The jury is still out on whether Jamie Oliver will achieve his aim of inspiring former students back into education through his Dream School. But last night's episode brilliantly illustrated three important lessons for workplace

Day 3: The Goldilocks rule and good feedback

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Yesterday we worked on where we could include some interactions in your e-learning course for maximum learning impact. Sticking with interactions, today we’re going to zoom in and focus on the options and feedback in those interactions.

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Day 1: Learning outcomes and structure

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Today we’re going to make sure that your e-learning course will have a positive impact on the business. We’re going to do this by looking at the learning outcomes and making sure that the course content aligns with those learning outcomes and flows well. Review and improve the learning outcomes.

Seven Simple Secrets to Off-the-Shelf Course Success

Off-the-shelf elearning is applicable for a wide audience, but it won’t address your organization’s unique situations or distinctive content. So are these courses all that helpful? For sure! Read on for 7 secrets to make off-the-self learning your own.

Five days to better e-learning

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There’s no shortage of information and advice out there about designing fantastic e-learning – and lots of it is very good advice. But it strikes me that most of that advice relies on you having a blank canvas, as well as (more often than not) plenty of time, money and manpower.

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Interactions: to tell or to test?

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If you were at a party with these two people, who would you rather talk to? Thanks to the ever-inspirational Cathy Moore for this idea.) I’d imagine most of you would be more inclined to strike up a conversation with the girl.

Assumptions about attentiveness: is eye contact engagement?

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At BP’s Future of Learning event in November, we were lucky enough to have the fabulous Crystal Washington as our guest speaker at dinner (follow her on Twitter @CrysWashington ). Crystal delivered one of the most dynamic, engaging and passionate presentations I’ve seen for some time. Keeping the attention of a room full of people when you’ve got the after-dinner slot and everyone’s been at a conference all day isn’t easy!

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Assumptions about attentiveness: is eye contact engagement?

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At BP’s Future of Learning event in November, we were lucky enough to have the fabulous Crystal Washington as our guest speaker at dinner (follow her on Twitter @CrysWashington ). Crystal delivered one of the most dynamic, engaging and passionate presentations I’ve seen for some time. Keeping the attention of a room full of people when you’ve got the after-dinner slot and everyone’s been at a conference all day isn’t easy!

3 Ways to Create a Best in Class Customer Training Plan

Looking to improve your training plan for Q4 and beyond? Download this guide to learn how the right goals, education, and tools can help.

Have you done your good deed for the day?

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As you may or may not know, some of the guys and girls at Saffron Interactive are running a half marathon this weekend. I know that you probably all get requests for sponsorship every other day and we all have to choose the causes that

A panel podcast on compliance training

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Yesterday I was invited to join a small panel podcast hosted by Craig Taylor to discuss compliance training – what's wrong with it, what's right with it and what we need to do to make it even better. My fellow contributors were Sam

How to avoid common consistency mistakes

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I recently mentioned the importance of consistency , and then rediscovered this article about common consistency mistakes.

eLearningLearning: a one-stop-shop for all things e-learning

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With new bloggers popping up all the time it can be hard to keep track of all the good stuff out there, and sometimes even harder to separate the good stuff from the really great stuff. That’s where eLearningLearning comes in; it’s a community run by Tony Karrer and designed to collect and organise current and relevant content about e-learning.

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How to Select an LMS for Customer Training

Finding an LMS suitable for customer training can be tough. Check out our guide to learn about some key considerations for selecting a customer education platform.

A ‘very important’ writing tip from C.S. Lewis

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I just came across a real gem of a letter on Letters of Note (a blog that’s definitely worth a look), sent by C.S. Lewis to a young American fan in 1956. Isn’t it lovely and quite remarkable that he replied to his fan mail in such a thoughtful and personal way? Aside from that, though, this letter stood out to me because of a particular piece of advice shared in it, which I think all e-learning designers (indeed, all writers!) should be mindful of: In writing.

A ‘very important’ writing tip

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I just came across a real gem of a letter on Letters of Note , sent by C.S. Lewis to a young American fan in 1956. Isn’t it lovely and quite remarkable that he replied to his fan mail in such a thoughtful and personal way? Aside from that, though, this letter stood out to me because of a particular piece of advice shared in it, which I think all e-learning designers (indeed, all writers!) should be mindful of: In writing.

Day 2: The right interactions at the right time

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Today we’re going to take a look at the interactions in your e-learning course. We’ll review what you’ve got, where they are (or where they should be, if there aren’t currently any interactions), and what they are focused on. Take a big picture view.

Looking at things the right way

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An email headed ‘Looking at things the right way’ recently landed in my inbox. It was a series of photographs about shifting perspectives: things that look perfectly normal from one view but a little odd (or wonderful) when looked at in another way.

Training for Lead Generation, Customer Onboarding & Support

Looking to create customers for life? Training can be used to successfully engage customers throughout their entire lifecycle - from initial awareness, to onboarding, to continuing support. Download this eBook to learn more.

Nine tips for writing excellent RFPs

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How many times have you sent out a request for proposals and been disappointed with the responses you got back? Maybe they’re too long, too short, or just miss the mark. Or, if you’re a provider, how many times have you laboured over a proposal only to find – on rejection – that it all hinged on a vital piece of information you didn’t have?

Why I’m a pen-and-paper girl

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I’m slightly late to the party, so you may have already seen the debate prompted by Craig Taylor’s recent blog post ; if not, take a look. Craig was shocked at a recent event when some people expressed discomfort at him taking notes on his iPad.

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A lesson in e-engagement from Magnum

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I just came across Magnum’s pleasure hunt across the internet and had to share it. Take 10 minutes today to have a go – I guarantee it’ll make you smile (and maybe also hungry!). This is a great lesson in e-engagement. I was captivated from the start till the end – so captivated in fact that I didn’t even notice the score tracker in the top right corner until halfway through.

How to avoid common consistency mistakes

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I recently mentioned the importance of consistency , and then rediscovered this article about common consistency mistakes. As the article says, ‘the first line of defence against consistency errors is simply being aware of them’ So, be sure to check these 10 things before submitting your next document: Phrases in capitals. Hyphenated phrases. Heading case inconsistencies. Numbers in sentences. List or bullet punctuation. Table or figure labels. Spelling. Punctuation in tables.

Employee Training Playbook by Lessonly

Strengthen new employees and develop existing teams with Lessonly’s Employee Training Playbook.

Three themes at Learning Technologies 2012

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This year’s Learning Technologies event was a bit different from previous years for me. In the past, working for a supplier, I’ve spent most of my time on the exhibition floor – although I gained something new from the experience each year. This year, though, I was able to really experience the conference as a delegate and a track chair.

10 ways to improve learner experience: webinar summary

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Last week I posted some reflections on innovation , prompted by an LSG webinar presented by James Cory-Wright from Brightwave. James illustrated 10 examples of incremental innovation (or ‘butterfly moments’) in e-learning, which I think are well worth sharing. Reflect your users. Take the time to create a look and feel that aligns with what they know and that resonates with what they value. Respect your users.

Day 4: Tone of voice, style and character

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After two long days focusing exclusively on interactions, it’s time for something a little different. Today we’re going to look at how we can bring your e-learning course to life and inject some personality into it.

How to write an award-winning submission

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Last week's Oscars may have marked the end of the film and music awards season, but in the world of e-learning there's a definite buzz in the air. With the January launch of the E-Learning Awards, the IT Training Awards at the start of

[eBook] Make Better Business Decisions with Customer Training Data

Want to take your training data one step further? Download this eBook & learn how to demonstrate the full value of your program by combining traditional training metrics with the data in your CRM.