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Podcast 32: Building a Customer Education Business Case – With Bill Cushard of Learndot

Talented Learning

It’s not just because it’s the hottest segment of the extended enterprise learning market, but because it’s a fascinating specialty that blends marketing, instructional design and business strategy. And today, Bill and I examine what it takes to develop a successful customer education business case.

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The Three Critical Success Factors for Successful ERP Deployment

Dashe & Thomson

Analyst reports suggest that the ERP market is currently about $40 billion in total revenue, consistently ranks among the top IT spending priority for enterprises, and is expected to grow to over $50 billion by 2013. Business considerations include stakeholder management and clear definition of ERP success criteria.

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2013 Strategy — Division 1

CLO Magazine

To fix the inefficiencies and bolster employees’ understanding of the business, Merck’s senior management hired Wendy Kouba as its executive director for the unit. After its third year, the quantitative business impact of the academies has resulted in a revenue increase of more than 25 percent. HCL Technologies Ltd.

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What Is xAPI? Overview & Benefits of Experience API

WhatFix

Developed in 2013 (then known as Project Tin Can), xAPI was created to be the successor of SCORM , the most widely used learning specification form. Such a holistic view of the business repercussions of learning, was difficult to achieve with traditional protocols. And as Sae Schatz, Ph.D. , What Is xAPI?

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MTA: Why the Kirkpatrick Model Works for Us

CLO Magazine

Fortunately, as 2013 approached, hiring slowed, giving Wiedecker and his team time to find a solution. The book provided a blueprint to build a chain of evidence so he could link the training team’s efforts to business results. Essentially, start with the business goals, Level 4, then work down to Level 1.

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Dear C-Suite: We Don't Do Training

CLO Magazine

“Their career-changing learning experience was a job rotation, stretch assignment or special project, and the coaching and mentoring that went along with it on the job to ensure professional growth and success.” “One-hundred percent of the time they say a special project, committee, stretch assignment or a mentor.”

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Is Inside Sales Training More Important Than Field Sales Training?

Mindflash

The number of Inside Sales departments is projected to grow from 800,000, in 2009 to over 2 million in 2013. These include using analytical data, performance metrics, and ROI measures to drive sales decisions and activity. Trend data reveal that sales organizations are shifting resources from outside to inside sales.

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