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Why CX tops my holiday wish list

Axonify

Last year’s rollercoaster started with an last-minute addition to my three-year-old daughter’s wish list—which just happened to be 2017’s must-have toy. With high hopes, I sped off to a local store that (according to my online search) had 7 of the season’s hottest toy in-stock. CX will make or break the holidays.

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How to Sell Online Courses On Your Shopify Store (Guide)

learnWorlds

billion dollars in value , and a big percentage of those originate from digital products such as online courses. And, it’s easy to repurpose your content as an online course for product education. 5 Types of Shopify Digital Products. 5 Types of Shopify Digital Products. How to add digital products to shopify.

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5 Ways Diversity Training Gives Organizations a Competitive Advantage

Coreaxis

However, organizations are now looking at diversity training to become a key driver in creating innovation in products, services, and business practices ( Forbes , 4). Driving productivity. From delivering verbal rewards and supportive managerial behavior, to simply being heard and respected. Attracts and retains quality talent.

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Next-gen Retail Training: Can Salespeople Really Change Lives?

Litmos

Today, customer experience is more powerful even than the quality and/or cost of your products, as proven by study after study. As described on the Qualtrics blog : With the increasing dominance of online retail, it’s ever more important for all retailers to consider the experience they provide customers. Here's a case in point.

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Virtual reality and augmented reality: overhyped or new industry standard?

CLO Magazine

Your employees will stress over making the best possible decisions for your business by de-escalating angry customers or having difficult employee conversations. The FDA approved Opensight, a Microsoft AR-enhanced medical imaging product , which allows clinicians to overlay scans onto the patient and interact with the data in 3D.

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26 Best Marketing Tools to Sell Online Courses on Black Friday

learnWorlds

Consumers worldwide are ready to spend their money on services and products they have been wanting to get their hands on throughout the year. It does so by showing off customer interactions taking place in your LearnWorlds school such as user sign-ups and course purchases. Learn how to connect FOMO with your LearnWorlds school here.

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Creativity and Innovation in Training

Trivantis

Lee Kitchen of The Walt Disney Company talked about how he trains Disney employees to think of creative ways to improve customer services and relations. Programs embed the right skills and behaviors, create a shared language around innovation and inspire the energy and confidence required to truly innovate.