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Measure what matters

CLO Magazine

As she took stock of the current state of her team, she realized that they measured very little of their work, and reported nothing to the business. So, as someone steeped in metrics and analysis, she decided her team was going to measure the ROI of the function to prove the value of the function to the company. smile sheets).

Metrics 78
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Correlating skill acquisition with KPIs that matter

CLO Magazine

What L&D leaders want to demonstrate is that their programs, courses and other L&D interventions are making a difference in work quality and quantity in the workforce — and that their improvement makes a difference in bottom-line metrics for the company. This can’t be a metric you choose just because it’s easy to count.

Metrics 78
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ATD Core 4 - July 24-26, 2023 - Washington, DC

Learning Visions

Business Partner: “Let’s see some results.” If you’ve seen or heard me speak before, I talked about Learning Pie and getting grounded in the whole pie that is L&D: Learning, Creativity, Technology, Business. These are the metrics that your operational partners are already tracking. Check it out.

Metrics 130
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It’s Time to Rethink the Value of Training and Development

CLO Magazine

The business and technology training and development market is booming. Many rely on the Kirkpatrick Model , which offers four levels of evaluation: Level 1: Reaction – The degree to which employees find the training favorable, engaging and relevant to their jobs. That correlation provides clear business value.

Metrics 85
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Continuous learning with a purpose

CLO Magazine

Of the many lessons learned from the unprecedented change, challenges and disruption in the past year and a half, perhaps the most striking is the importance of a robust learning and development strategy that is well-aligned with business needs, especially when those needs change rapidly. A Verizon employee works from their home office.

Metrics 84
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Aligning learning: 3 essential skills executives need in L&D managers

CLO Magazine

They hold onto beliefs such as “strong learning objectives and performance outcomes form the basis of good instructional design,” and “learning outcomes are measured by Kirkpatrick Levels 1, 2 and 3.” Being business-fluent helps learning managers be more responsive to and anticipate business needs.

Skills 78
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MTA: Why the Kirkpatrick Model Works for Us

CLO Magazine

As he settled into his new job, Wiedecker read Jim and Wendy Kirkpatrick’s book, “Training on Trial,” which inspired him to implement the Kirkpatrick training evaluation model at the MTA. The book provided a blueprint to build a chain of evidence so he could link the training team’s efforts to business results.