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Remote Learning Revolution: Adapting Managed Learning Services for a Hybrid Workforce

Infopro Learning

Central to this endeavor is customer service training and product knowledge enhancement, which are pivotal in maximizing customer satisfaction and driving overall business performance. According to the Working from Home Around the Globe: 2023 Report , the global shift to remote work, with 28.2%

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10 Soft Skills Examples

Ed App

This soft skill example is especially important for industries like sales and customer service that involve constant communication with customers. Being well-versed in communicating in a simple and easy-to-understand manner allows you to effectively address customer needs and avoid further misunderstandings. Adaptability.

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How to Hire Compatible People into your Business with Enlightened Hire Entrepreneur Susan Wos

LifterLMS

In this episode, Susan Wos shares how she helps people hire compatible employees for their businesses using enlightened hiring methods. By providing expert advice and guidance, she helps businesses maximize success by attracting the right fit for their company. And my opportunities as a very small business owner was difficult.

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The team quotient: Becoming expert teams

CLO Magazine

We take the best clinician, the best software engineer, the best accountant or the best customer service representative and promote them into management. In the world of business, culture is king. It’s a well-acknowledged practice that we tend to promote people out of their specialty or technical area of expertise.

Teams 47
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Can Online Training Be as Effective as In-Person Training?

Appsembler

Delivering the Right Training for Your Business. Some companies also need a combination of consulting and training, where an instructor needs to facilitate a discussion to agree on internal business processes, and then provide product training that reflects this decision. The world of work is training. Supports Remote Teams.

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How to Conduct a Customer Service Assessment

ProProfs

This is how much Accenture estimates US companies lose each year due to customer churn stemming from poor customer service. . From creating a high-quality product or service to conducting savvy marketing campaigns – there are several ways to make people fall in love with your brand. . Industry Knowledge .

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Remote Assessments: Guide to Recruiting the Best Remote Workers

ProProfs

The first step in the remote hiring process is identifying your business needs. Ask yourself this – Is a remote opportunity a better option for your business for a specific role than a traditional job type? . Some roles are better suited for the work-from-office model. Customer Service Skills Tests.