Remove Business Remove Help Remove Performance Support Remove Support
article thumbnail

Microlearning Case Study: Performance Support

Upside Learning

Performance support is really about two things: the right information, at the right time. A simpler solution is a ‘pull’ solution, where the individual asks for help. Then the issue becomes how they ask for help. To support accurate performance across multiple instances, we could use a checklist.

article thumbnail

Performance Support – Your GPS for Work

Ontuitive

Performance Support- Your GPS for Work. My GPS supported me every step of the way to make sure I didn’t make the wrong decision. What is Performance Support? Performance Support is defined as guiding or training your employees in the moment they are doing work. Performance Support can take many forms.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How does a Digital Adoption Platform Help Customer Support?

Ontuitive

Customer service is the direct link between your business and your customers. Further, A commitment to customer service will create a flywheel effect, where existing customers who say good things about your company will help you attract new customers. Companies are recognizing the issues and taking action.

Adoption 170
article thumbnail

How to support and empower your customer support team

TalentLMS

Customer support teams are the unsung heroes of every business. While job-related training is important, it’s equally vital to provide continuous support and empower these teams to thrive. In short, all it takes is for your customer support team to be continuously supported.

article thumbnail

Developing a Results Driven Curriculum

A well-designed learning curriculum develops and nurtures skills needed to achieve organizational and business goals with the most effective and engaging set of experiences. This ebook outlines 5 critical steps to develop learning solutions that will help you achieve the most ambitious objectives.

article thumbnail

How to Support Digital Transformation When Modernizing Legacy Software

Ontuitive

Technology is at the backbone of most businesses, but in today’s fast-paced technological landscape it’s easy to fall behind on system updates and upgrades. Improved business performance and responsiveness. Multi-pronged approaches are often best, especially when digital adoption is highly supported during the process.

article thumbnail

Team Performance Consulting for Increased Productivity

Infopro Learning

Today organizations are rapidly transforming their everyday business practices to improve efficiency and better meet changing customer needs. However, these rapid transformations can disrupt employee performance. Identifying Performance Issues. 4 Most Common Causes of Poor Team Performance. Poor Communication.

article thumbnail

12 Ways to Get the Most Out of Your Authoring Tool

Knowing what you need from an eLearning authoring tool can be hard, especially when there are so many options on the market. gomo’s new ebook aims to save you time and hassle by identifying 12 must-have authoring tool features.