Improve Customer Success Training with Custom Elearning

Learnkit

In the SaaS industry, Customer Success has gone from being another Silicon Valley buzzword, to a weapon of choice for companies looking to increase their customer satisfaction. Here are 3 ways, Custom Elearning can Improve Customer Success Training: 1.

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Webinar: What can eLearning Brothers Custom do for you?

eLearning Brothers

Last week we had our own Doug Lange give an amazing webinar showing off some recent projects by the eLearning Brothers Custom Solutions Team. For pricing information, check out out the eLearning Brothers Custom rate card. Get more information on the Custom Solutions page.

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Starting a Customer Education Program: What You Should Know

Talented Learning

Today we feature a post by Adam Avramescu , Head of Customer Education & Training at Checkr and Co-Founder of the CELab blog/podcast. He also authored the new book, Customer Education: Why Smart Companies Profit by Making Customers Smarter. Product adoption rates?

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How a Time Management eLearning Course Can Boost Productivity

eLearning Brothers

People who manage their time effectively are productivity ninjas. If you’re wanting to make a time management eLearning course, here’s a few things you’ll want to cover. Productivity.

6 Tips for Reducing the Complexity of Custom eLearning Development

Online Customer Training: Behind the Surge in Specialized Learning Systems

Talented Learning

Online customer training is experiencing a renaissance of sorts, as companies large and small discover its tremendous untapped value. 56% use more product features. 87% use products more independently. After all, who knows more about a product or service than its source?

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3 ways Custom Elearning can Improve Retail Sales Training

Learnkit

Their sales skills are built around a deep knowledge of product and service offerings. It’s this understanding that transforms retail sales roles from simply selling products, to providing transformational customer experiences.

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What Is Customer Training And How Does eLearning Facilitate It?

eLearning Industry

In modern times, it has become necessary to not only train employees and staff but the customer as well in order to fend off competition and ensure sustainable recurring revenue. This post was first published on eLearning Industry.

How to Create Customer Success Stories in the eLearning Industry?

Origin Learning

Have you ever wondered why one product succeeds while a similar product by another company fails despite the pricing and. The post How to Create Customer Success Stories in the eLearning Industry? Customer Experience General customer experienceappeared first on Blog - Originlearning.

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Free Webinar: How to Price Education Products

Association eLearning

Pricing for education products is all over the map. But pricing is too essential to leave to guesswork. In this session, we look at why you should eschew “downside pricing” (e.g., cost-based approaches) and embrace “upside pricing” that looks at the value you deliver to the buyers.

Agile Microlearning Explained

transformations lead to new solutions, advanced ideas, and increased productivity and profit. 12 THE COGNITIVE SCIENCE BEHIND OTTOLEARN OTTOLEARN COPYRIGHT © 2018 NEOVATION CORPORATION THE INTERLEAVED LEARNING EFFECT Traditional eLearning delivers content in a “blocking” fashion: a.

Empower your company trainings with Custom LMS by Paradiso Solutions

Paradiso

Most learning management systems can offer custom LMS solutions that could include features like changing the logo or the colors of your LMS. You’ll need to decide if including branding elements like a logo, company colors and custom URL is enough. Why you need a Custom LMS solution?

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Readymade Courses or Custom eLearning Development – When to Choose What

Enyota Learning

eLearning content comes in different sizes and formats with endless combinations to suit the different needs of different organizations across diverse industries. With the eLearning market expected to be worth $200 billion by 2024, the growth of the industry is set to be colossal.

How Can a Customer Service eLearning Course Improve Sales?

eLearning Brothers

Good customer service is the key to any great business. Customers need to know that a company has their best interests at heart before continuing use of the companies goods and services. ” And that fundamental truth rings true for customer service. Product Expertise.

Webinar: “Yes, And:” An Improviser’s View on Custom eLearning

eLearning Brothers

We had a hilarious and informative webinar this week with Ivan Bigney from our Custom Solutions team. In addition to being a top-notch Custom Solutions Consultant, Ivan is a regular in the local improvisational comedy scene. eLearning Brothers Custom Solutions team does just that.

4 Ways to Close the Learning-Doing Gap for Front-Line Managers [GUIDE]

companies to build their own custom solutions”. She finds some great articles and even some free elearning to help her gain a deeper understanding of SMART and get exposure to a number of cases and examples. DIAGNOSE Go through learning activities, classroom, elearning, etc.

Gooooooooooals! How to Set Them and Keep Them: A Custom eLearning Bridge Course

eLearning Brothers

Continuing our exploration of pre-made custom eLearning courses for the Bridge LMS , today we’re taking a look at “Goal Setting and Achieving,” a crash course in effective goals, personal organization, and time management.

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How And When To Use Custom eLearning Solutions For Employee Training

eLearning Industry

Organizations that believe and invest in learning hold an edge over their competitors, who focus solely on productivity. Over the years, eLearning has emerged as an imperative component of learning programs due to greater reach and easier accessibility.

How Training the Customer-Facing Workforce is Different

Enyota Learning

It could even be said that more than your product offering, it is the quality of your customer service that will make or break your organization. According to a report, businesses lose as much as $41 billion each year just to poor customer service.

Chalk up a Win-Win with Customer Training

Litmos

The gap between what customers expect and what actually gets delivered is real. 80% of CEOs think they’re delivering a superior experience, but only 8% of customers agree ( Bain & Company ).". Providing training for customers can help to bridge that gap.

Customizing Camtasia Templates to Meet Your Needs

eLearning Brothers

When you download an eLearning Brothers Camtasia template you’ll not only get a template that is ready for use in Camtasia, but you’ll get all of the source files so that you can make it work for you. Camtasia Resources Camtasia Template Library eLearning Featured Products/Services Resources

Custom or Pre-Packaged ELearning?

LearnDash

If you are implementing an elearning program at your organization, you will ultimately be faced with the decision to custom create your courses, or to purchase some pre-packaged solution. These relatively universal topics don’t need to be customized that much, if at all.

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Free eBook: Developing Custom eLearning That Results In Efficient Corporate Training Delivery

eLearning Industry

It goes without saying, that if the company you work for believes and invests in learning, then they most likely hold an edge over their competitors, who might be focused solely on productivity. This post was first published on eLearning Industry.

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eLearning Innovation at PayPal

eLearning Brothers

How can you tailor a standard eLearning experience in a way that makes it feel personalized? Could you, in your wildest dreams, imagine your compliance eLearning courses being completed by word of mouth and recommendations alone? Custom Solutions.

How happy employees create happy customers

Rustici Software

Last month, I presented to the Nashville Network of Customer Experience Professionals Association (CXPA) and shared how we’ve built a remarkable place to work at Rustici Software and how that leads to providing exceptional service to our customers. Culture Customers Office

5 Professional Soft Skills for Rock Star Customer Service

eLearning Brothers

Chris Willis, Product Manager for Customizable Courseware, wrote a great article for D2L on developing soft skills for customer service. The post 5 Professional Soft Skills for Rock Star Customer Service appeared first on eLearning Brothers.

Webinar: Customizing an eLearning Brothers Template for Storyline in 3 Easy Steps

eLearning Brothers

Here at eLearning Brothers, we have a plethora of templates for Storyline. They are designed in such a way that you can customize them yourself. This past week I walked through a few quick tips and tricks on how to take a template and customize it to your look and feel.

Why Product Managers Should Include Training in Their Launch Plan

Bottom-Line Performance

And then there’s the really bad surprise when you’re a product manager and you find out your company’s sales reps are misrepresenting the product you so carefully developed! So how do you avoid bad surprises when you’re planning your next product launch?

Articulate Implements Subscription Pricing for Their Products

LearnDash

They have made some big changes in their products by introducing the new Articulate 360. First, let me clarify: Storyline still looks to be their flagship product, going under the moniker “Storyline 360” It looks to have been updated with some new features as well.

Customize Your Customizable Courseware In the Cloud With Lectora Online

eLearning Brothers

You can now collaborate online with your team as you customize these training courses to your heart’s content. We never stop working on our products because we want to make the best and most useful resources for you. Managing Customers. Customer Service.

Customer Education: How Smart Technology Companies Lock-In Value

Talented Learning

How Well Do You Know Your Customers? In this era of data-driven marketing, successful businesses have learned that the more you know about your customers, the more your company is bound to grow. How Well Do Your Customers Know You ? What about the customer side of this coin?

Custom eLearning: Online Tutorials vs. Printable Reference Guides

eLearning Brothers

Often when we work on custom eLearning projects we are faced with the decision of what type of reference materials we should include in the project. For example, are you creating a course for a customer service employee that operates a cash register? Happy eLearning!

11 Custom Learning Trends in 2018

Enyota Learning

eLearning has gradually evolved to a large-scale industry over the last few years. are expected to continue evolving eLearning experiences for learners in 2018. In this blog, we will talk about the top custom learning trends to look out for in 2018.

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Webinar: Customizing a Customizable Courseware Scenario in Storyline

eLearning Brothers

For one, in most cases, you aren’t able to customize them to your company branding guidelines. Enter Customizable Courseware Professional Soft Skills Library from eLearning Brothers. Many companies turn to pre-made courseware for their professional soft skills training needs.

Instructional Designers and Product Managers – Traversing The Common Trail

Raptivity

I have been working as a Product Manager with Raptivity for the last 5 years. Here are a few things I could recommend to every budding instructional designer that they could learn from a product manager or vice versa. A product cannot be built with one feature.

A Brilliant PowerPoint Tip for Enhanced Custom Graphics

eLearning Brothers

Illustrator files can be exported out and then imported into PowerPoint, giving you the ability to create enhanced custom graphics. OpenOffice is basically a free version of office productivity suite, so it will come as no cost to you.