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9 Simple Hacks to Write Better Knowledge Base Articles

TechSmith Camtasia

A knowledge base is a set of organized information about your product or service that a reader can go through to learn about said product or service or how to solve related problems. It is usually a collection of articles with images, videos, and text included. Ask the right questions. That may be your next topic.

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10 Mobile Learning Apps for Corporate Training

Ed App

One of the platform’s key features is its powerful cloud-based authoring tool that allows you to simply choose from a wide range of mobile-friendly templates, drag and drop your content, customize the design, and instantly deploy the completed course to your employees. Cost: Free, Paid plans. Cost: Request a price quote.

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What Is In-App Support For Employees And How Does It Help Your Organization?

IT Training Department Blog

For example, customer onboarding and employee onboarding are nearly identical in name, but their goals are very different. Customer onboarding focuses on getting customers acquainted with software so they’re more likely to use it and continue (or start) paying for it. More context can also be given each step of the way.

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What is User Onboarding? Definition, Examples & Benefits

learnWorlds

Research shows that 80% of customers will delete an app if they do not know how to use it. In general, user onboarding applies to SaaS companies and products , but it is not the same as teaching users how to start with the software or onboarding customers. Image source: UserGuiding. Product adoption by customers.

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What Is In-App Support For Employees And How Does It Help Your Organization?

IT Training Department Blog

For example, customer onboarding and employee onboarding are nearly identical in name, but their goals are very different. Customer onboarding focuses on getting customers acquainted with software so they’re more likely to use it and continue (or start) paying for it. More context can also be given each step of the way.

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How to Create and Sell Online Courses: A Step-by-Step Guide

ProProfs

You can include not only docs but also quizzes , images, videos, presentations, flashcards , and other instructional materials to make learning engaging. Customize to reflect your business, beliefs. The tool should also support seamless integrations with other useful tools to create quizzes , knowledge base , surveys , and polls.

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How to Create an Engaging Matching Quiz

ProProfs

terms to their correct definitions chemical element symbols to element names music albums to their artists images of plants or animals to their names images of popular monuments to their names or locations historical events to their dates Watch: How to Create a Matching Quiz Why Create a Matching Quiz?

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