Ed App

MAY 3, 2022

Using tools to improve retail customer service is essential to help onboard, train, and manage your employees. To help you with this, we’ve rounded up 10 tools to improve retail customer service to help rack up sales and meet your goals. Tool to Improve Retail Customer Service #1 – EdApp. Custom course development.

Customer Service 40

Customer Service Services Authoring Tools Custom 40

Enyota Learning

JULY 31, 2018

It could even be said that more than your product offering, it is the quality of your customer service that will make or break your organization. According to a report, businesses lose as much as $41 billion each year just to poor customer service. How is this different? How is this different?

Custom 94

Custom Customer Service Training Train 94

TechSmith Camtasia

SEPTEMBER 9, 2019

While Vanessa was struggling to create high-quality images for the DFCU Financial IT knowledgebase, tellers at branches across the state were also struggling with the limitations of the built-in tools. Vanessa is now able to create clear, concise manuals for the company’s IT knowledge base. Learn More. The Results.

Quality 75

Quality SnagIt Custom TechSmith 75

eLearningArt

FEBRUARY 3, 2016

100+ free eLearning images & templates. I’m happy to announce that we upgraded our image and template giveaway. You can get 100 free character images , as well as the source files included in my blog and video lessons by signing up here. Massive upgrade to customer support. Images are now easier to find and use.

Images 40

Images Templates Free eLearning Strategy 40

Hurix Digital

OCTOBER 31, 2023

For example, a radiologist well-versed in medical imaging software is less likely to misinterpret results. Customization for Roles and Specialities : Tailor the training content to address the specific applications relevant to each role. This customization ensures that professionals receive training relevant to their responsibilities.

Compliance Training 52

Compliance Training HIPAA Training Organization Simulations 52

Xyleme

SEPTEMBER 11, 2023

Intelligent content can help organizations improve their content creation, management, and delivery processes, and provide better customer experiences across multiple channels and devices. DevLearn neon hero image The third step in embracing intelligent content strategy is to start small.

LCMS 52

LCMS Xyleme Portal Customer Service 52

Roundtable Learning

SEPTEMBER 2, 2021

We know the value that custom training can bring to an organization in regards to consistency, loyalty, and engagement. . This article will differentiate between custom vs. off-the-shelf content, provide benefits of customized training, and explore 7 ways to improve corporate training through branding. .

Corporate eLearning 98

Corporate eLearning Guidelines Learning Objects Training 98

Integranxt

APRIL 1, 2024

Backed by Google’s vast knowledge base, Gemini prioritizes factual accuracy, making it a powerhouse for tasks requiring precise information retrieval and analysis. Feature Face-off Conversational Abilities: ChatGPT impresses with its wide-ranging knowledge base and adaptability, engaging users in meaningful dialogues.

Conversation 52

Conversation Google Pinnacle Gartner 52

CourseArc

APRIL 27, 2017

Here, you’ll see: Options to customize variables for the block (at the top). This new interface will make it even easier to edit all of your interactive content, such as image hotspots, flashcards, categorization, and quizzes. For more how-to guides about editing content blocks, check out the list of tips in our knowledge base.

Version 140

Version News Knowledge Base Images 140

Litmos

SEPTEMBER 4, 2018

Is mobile learning a viable addition for your customer service online training course? 8 Mobile Learning Benefits For Customer Service Online Training You Might Ignore. We often think of customer service employees sitting at a support center fielding calls or tackling returns, exchanges, and general complaints from behind the counter.

Compliance Training 64

Compliance Training Customer Service Mobile Learning Services 64

Play.ht

APRIL 15, 2024

From customer support and content creation to messaging and search engines, the best AI chatbots of 2024 are giving their users efficiency, customization, and real-time interaction capabilities. Pros: Versatile across many use cases, from customer support to creative writing.

Privacy 40

Privacy Search Google Engineering 40

Paradiso

APRIL 19, 2023

The tool should also authorize the integration of multimedia elements such as images, videos, and audio to generate a more immersive and engaging learning experience. Make sure the authoring tool offers sufficient documentation and resources such as video tutorials, user manuals, and knowledge base articles.

eLearning Tools 91

eLearning Tools Authoring Diversity Training Simulations 91

Plume - e-learning & learning management systems

OCTOBER 1, 2020

A learning management system is the cross between a customer relationship management (CRM) and a content management system (CMS); allowing you to deliver learning materials to your users through your own remotely accessible system. What is a learning management system? Should I go off the shelf? A login page. Course creation.

Diversity Training 52

Diversity Training Association Learning Management System LMS Association LMS 52

Kitaboo

APRIL 23, 2024

They are customized for different departments, ensuring that employees gain comprehensive knowledge. Customer Service and Support Training Videos designed to enhance customer interaction skills cover practical aspects of customer service processes and software training. It offers offline access and analytics tools.

Video 52

Video Diversity Training Compliance Training Guide 52

Knowledge Guru

AUGUST 23, 2017

Customize your game. Access Knowledge Base resources. As the image shows, four icons are always visible. If your game has not yet launched, a Knowledge Guru Checklist to Launch will be displayed. Your profile shows the date your Knowledge Guru subscription expires and allows you to change your email and password.

Player 0

Player Statistics Summary Knowledge Base 0

Schoox

DECEMBER 15, 2023

These learners could be third-party resellers of your products, employees at a partner company, or customers. Customers: If you provide a product or service that requires guidance, it’s essential to deliver that training in a way that’s easy to access and understand.

Enterprise 52

Enterprise Diversity Training Benefits Association Learning Management System 52

Knowledge Guru

JANUARY 19, 2017

Customize your game. Access Knowledge Base resources. As the image shows, four icons are always visible. If your game has not yet launched, a Knowledge Guru Drive Creation Checklist to Launch will be displayed. Knowledge Base Help and Support. Your Drive game’s name is located next to this menu icon.

Player 100

Player Statistics Summary Knowledge Base 100

LifterLMS

JANUARY 30, 2022

Cristian is from WPChill.com where he sells many products, including Strong Testimonials, Download Monitor, KB Support (a knowledge base plugin), and WP Modula (an image carousel tool). We built the first page builder on top of WordPress customizer. You can also find Cristian on Twitter @CristianRaiber.

Business 81

Business Authoring Tools Knowledge Base Hosting 81

The Be-all and End-all Guide to Creating a Supreme LearnDash LMS

NOVEMBER 9, 2023

Customization: The website builder should allow you to customize your website to match your brand and style. Customer support: The website builder should offer good customer support in case you have any problems. Look for a website builder with a knowledge base, live chat, and/or phone support.

Social Media 52

Social Media Website Templates Security 52

TechSmith Camtasia

NOVEMBER 11, 2019

Instead of just identifying a particular element or object, often you need the user to know context about the image itself (e.g. Select a stamp, click to apply it to your image, and then resize, move, and rotate it to get the look you need. This also works for creating custom watermarks. Combine Images in Templates.

SnagIt 75

SnagIt TechSmith Templates Images 75

eLearning 24-7

MARCH 6, 2023

Midjourney, another generative AI tool (also free), where an individual created a comic book, using the tool (which changes text to images/art/graphics), and now has come afoul with the U.S. issue, based on my research it is a Germany issue, a Canada issue, and as noted earlier, a European issue. And ChatGPT is not alone.

Digital 84

Digital Learning Technologies Technology vendor 84

Mike Taylor

JANUARY 6, 2023

Last Week’s Most Clicked: How to Fill Horizontal Slides With Vertical Images. Thanks to Ai, writing, creating images, creating video is becoming increasingly quick, cheap and commoditized. Creating Custom Graphics in PowerPoint with Kevin Thorn. Here is a nice playlist with them and other similar artists for you to try.

PowerPoint 52

PowerPoint Content Design Newsletter 52

Ed App

JANUARY 27, 2023

Proper hotel management and hospitality training are essential in making sure hotel staff comply with hospitality standards and give guests the best customer service experience. With this elearning development software , you can design customized learning pathways for your team members based on their job duties, talents, or seniority.

Compliance Training 75

Compliance Training Tools Blended Learning Management 75

The Logical Blog by IconLogic

FEBRUARY 13, 2017

MadCap Flare is a tool used to create online Help, software and API documentation, policy and procedure manuals, knowledge bases, and user guides. It's You can also extend the functionality of the report feature by creating and adding file tags to create custom reports that MadCap might not have thought of.

Authoring Tools 127

Authoring Tools Authoring Help Doc 127

TechSmith Camtasia

MAY 3, 2021

Like any website, it has numerous pages made of content chunks, images, videos, and other elements. Customer and product research. This tip builds on the last one, except I am now suggesting, with proper permission, that you record calls with customers. Product demos for sales and customer experience.

Screencast 98

Screencast SnagIt TechSmith Video 98

Hurix Digital

JULY 9, 2023

Together they can provide more accurate and efficient automation powered by an informed knowledge base. However, it can encounter difficulties with unstructured data like emails, handwritten documents, or images. Accurate task completion contributes to quality services and higher customer satisfaction.

Cognitive 40

Cognitive Roles Flash to HTML5 Conversion Pattern 40

eLearning 24-7

FEBRUARY 26, 2024

As I wrote on LinkedIn a week ago, another bug appeared when using GPT-4 – regarding images. When you asked it to create an image of whatever or a picture of whatever – it outputted. To change it to a PNG, You had to download JPG as a web page image and then change it in whatever software you use to do so.

Association Learning Management System 75

Association Learning Management System LMS Authoring Tools Association LMS 75

Mike Taylor

MAY 28, 2021

They also found that during the experiment, when the vast majority of customers turned to customer service instead of the community, the satisfaction scores of customers plummeted to one of the lowest levels on record. Images for Designers is a collection of 100+ handpicked resources for designers to get images.

Blended Learning 52

Blended Learning Technology Miro Design 52

Appsembler

FEBRUARY 13, 2024

Customization options: Choose an LMS that allows you to customize branding, create custom certificates, and tailor course content to match your company’s style and tone. Customer support: Consider the level of customer support the vendor (and its community) provides.

Open 52

Open Platform Open Source Association LMS 52

Ed App

JANUARY 2, 2022

You don’t even have to start from scratch with its free editable course library, where you can access hundreds of courses that you can edit and customize, or simply deploy to your employees. Key features: Course templates, learning community, knowledge base, analytics dashboard. Integrated LMS Solutions #4 – Continu .

Integrate 52

Integrate LMS Authoring Tools Solution 52

Ed App

OCTOBER 25, 2021

It also features a custom URL and white labeling, allowing you to personalize your training materials to match your company’s logo. Custom URL. Images, movies, multi-object interactions, and quizzes can all be included in slide-based lectures. Image and video-driven. Features: Course builder. Branding.

Authoring Tools 52

Authoring Tools Tools Course Compliance Training 52

Ed App

SEPTEMBER 19, 2021

EdApp is a mobile-first knowledge management software that provides you with intuitive, customizable, and highly adaptive tools for easier information consolidation, project management, content creation, and online learning. Nuclino’s free version has a content limit so you might only be able to set up a small knowledge base.

Knowledge Management 52

Knowledge Management Authoring Tools Software Knowledge 52

Ed App

JANUARY 14, 2023

You can create simple lessons by copying and pasting content like links, images, videos, and even relevant articles. The mobile-friendly EduMe is an online course builder that focuses on using images and video over text-based lessons. Its authoring tool minimizes text to highlight other visual-based elements for more impact.

Authoring Tools 45

Authoring Tools Online Course Scanning 45

WhatFix

MAY 11, 2023

In-person group training sessions for soft skills training like customer service, team-building, and client management. Some key components of employee onboarding include: Functional training to provide an overview of the organization’s products/services, clients/customers, and organizational structure.

Harassment Training 97

Harassment Training Diversity Training Compliance Training Sexual Harassment Training 97

Ed App

MARCH 10, 2022

This platform makes it simple for businesses to conduct custom registration, organize training materials, and share courses. Features: Custom registration. Coassemble is a cloud-based LMS program that enables trainers to create online training courses and track progress without the use of third-party software. Knowledge base.

LMS 52

LMS Program Authoring Tools Templates 52

Ed App

FEBRUARY 17, 2022

You can also ensure that learners are reminded of course any deadlines or course updates by enabling the custom push notification feature. Highlights: Drag and drop authoring tool, elearning and quiz templates, course library, gamification, leaderboards, rewards, custom push notifications, . Talent LMS Alternative #2 – Trainual.

Alternatives 40

Alternatives Virtual Classroom LMS Authoring Tools 40

IT Training Department Blog

MARCH 16, 2023

For example, customer onboarding and employee onboarding are nearly identical in name, but their goals are very different. Customer onboarding focuses on getting customers acquainted with software so they’re more likely to use it and continue (or start) paying for it. More context can also be given each step of the way.

Performance Support 114

Performance Support Support Help Organization 114