Infopro Learning

JANUARY 11, 2022

A product’s quality combined with its usability significantly impacts customer satisfaction. Product knowledge training facilitates the ease-of-use aspect. This article will unpack what product knowledge training is, why it is important, and how to implement it. What is product knowledge training?

Knowledge 221

Knowledge Productivity Product Training 221

Cognigix

JUNE 1, 2022

To maintain excellence in customer service and a competitive edge in the current business environment, organizations need to continuously train their workforce. Every industry and department should provide optimum relevant training and development for employees. Benefits Of Outsourcing eLearning Development: . Cost-Effective.

Custom eLearning Development 98

Custom eLearning Development Outsource ROI Custom 98

Infopro Learning

FEBRUARY 5, 2020

Product knowledge training is one of the most valuable learning opportunities you can give your sales representatives. An effective product knowledge training program can equip your sales team with essential skills, improve your organization’s reputation, boost customer satisfaction and increase sales.

Knowledge 305

Knowledge Productivity Product Games 305

Infopro Learning

NOVEMBER 28, 2022

Organizations are using online training modes and learning analytics to improve the performance of their learning programs. Learning leaders need reliable data to evaluate the success and shortcomings of the custom eLearning program and design effective strategies for optimizing their impact. What is Learning Analytics?

Custom eLearning Development 450

Custom eLearning Development Analytics eLearning Developer Corporate eLearning 450

Infopro Learning

AUGUST 23, 2021

With the global pandemic taking a grip across the globe in 2020, most organizations had to rethink their business strategies to train and equip their globally dispersed workforce adequately. Training can successfully help remote teams in mastering new skills and boosting workforce productivity. Adaptive Learning.

Custom eLearning Development 419

Custom eLearning Development Trends Custom eLearning Strategy 419

Infopro Learning

JULY 8, 2021

Today organizations are rapidly transforming their everyday business practices to improve efficiency and better meet changing customer needs. There is often resistance to change, and many employees need new skill sets to be successful in their changing roles. Lack of Formal Training. Identifying Performance Issues.

Consulting 419

Consulting Performance Support Teams Performance 419

Infopro Learning

JULY 12, 2021

Many businesses relied heavily on face-to-face instructor-led training in the past. The need for employee training programs has grown. L&D leaders are now working on developing digital learning solutions that will help employees learn the new skills they need for success. Utilizing Collaboration to Increase Engagement.

Custom eLearning Development 419

Custom eLearning Development Blended Learning Compliance Training Custom 419

Infopro Learning

SEPTEMBER 5, 2018

Have you ever talked to a sales rep and asked a question about a product their company sells only to have them stare back at you blankly, fumble over words or look for someone else to connect you with? Product training is no longer a nice-to-have in today’s customer obsessed world. Why Sales Training Alone Isn’t Enough.

Sales 211

Sales Productivity Product Support 211

Dynamic Pixel

APRIL 5, 2024

Soft skills training modules are often overlooked in the workplace, but its impact on employee morale and productivity cannot be understated. What are Soft Skills? One of the key aspects of soft skills is their ability to facilitate positive interactions and relationships between individuals in the workplace.

Skills 52

Skills Productivity Product Training 52

Infopro Learning

SEPTEMBER 5, 2018

Have you ever talked to a sales rep and asked a question about a product their company sells only to have them stare back at you blankly, fumble over words or look for someone else to connect you with? Product training is no longer a nice-to-have in today’s customer obsessed world. Why Sales Training Alone Isn’t Enough.

Sales 193

Sales Productivity Product Support 193

Lambda Solutions

JUNE 8, 2023

In today's competitive business landscape, customer training has emerged as a strategic tool to drive growth and elevate customer satisfaction. By equipping your customers with the knowledge and skills to effectively use your products or services, you not only empower them but also lay the foundation for long-term success.

Custom 130

Custom Training Train Emergent 130

Infopro Learning

OCTOBER 18, 2023

If you’ve ever interacted with a customer success team , you know just how crucial they are in ensuring your satisfaction and loyalty. Yes, you heard that right – we’re about to dive into the exciting realm of transforming the selling behavior of your customer success team.

Behavior 221

Behavior Metrics Teams Custom 221

Paradiso

MARCH 7, 2024

With the ever-changing business world and the challenge of losing customers, companies understand the importance of teaching customers effectively. Providing training and support to customers is crucial for long-term success. Explore the latest trends in customer training LMS to enhance your skill and knowledge.

LMS 91

LMS Trends Custom Metrics 91

Paradiso

JANUARY 24, 2024

Customer training is a critical aspect of ensuring the success of your products or services. This guide is designed to provide you with a comprehensive understanding of customer training , its importance, and how to implement effective strategies. What is Customer Training?

Compliance Training 91

Compliance Training Custom Guide Authoring Tools 91

Webanywhere

APRIL 24, 2024

Customer training is pivotal in enhancing product understanding and driving customer satisfaction. As markets become more competitive, equipping customers with essential skills and knowledge can significantly differentiate a business, ensuring retention and loyalty.

Association Learning Management System 52

Association Learning Management System LMS Association LMS Custom 52

LearnDash

FEBRUARY 8, 2021

You’re building a training course for remote workers. What skills should you include? However, with remote work a growing part of office cultures around the world, employers have to think about the training needs of their employees. Here are our top eight training needs for remote workforces in 2021. Project management.

Skills 265

Skills Blended Learning Training Train 265

CommLab India

MARCH 8, 2024

E ffective product training is essential for the success of both the marketing and sales teams. Without a thorough understanding of the product or service they're promoting, these teams are unable to effectively communicate their value proposition to the target market.

Productivity 57

Productivity Product Trends Training 57

Paradiso Solutions

JULY 11, 2021

What is Product Knowledge Training? Product training is a learning program where all your employees fully understand and improve their skills to communicate with customers about the organization’s products or services. Why Is Product Knowledge Important?

Productivity 98

Productivity Product Custom Virtual Classroom 98

TalentLMS

APRIL 12, 2023

Product knowledge training has the power to boost your team’s performance and your company’s revenue. Many companies offer sales product training during onboarding. But it can be difficult for people to absorb all the information in such a short time—especially when they’re still new to the product.

Productivity 92

Productivity Product Knowledge Sales 92

Appsembler

FEBRUARY 9, 2024

The ability to effectively convey the intricacies of your products or services is not just an advantage but a necessity. Many businesses recognize the need for a robust product knowledge training program but often find themselves at a crossroads, trying to figure out how to develop and implement such a strategy effectively.

Knowledge 52

Knowledge Productivity Product Program 52

Fly Plugins

APRIL 22, 2024

Fumbling around with WordPress can be daunting in the beginning, however, these WordPress training resources can greatly lessen the learning curve for new users of the world’s most popular content management system. You can access most of Kirk’s WordPress training video tutorials for free! I can remember it like it was yesterday.

Resources 174

Resources Beginner Blended Learning Site 174

Litmos

MAY 23, 2023

Their interest is in providing value to the customer, acting as trusted advisors, problem-solvers, and consultants. Top sales reps are focused on solving […] The post Sales Training: Product Knowledge, Soft Skills, or Both? appeared first on Litmos.

Sales 52

Sales Knowledge Productivity Product 52

BrainCert

SEPTEMBER 9, 2022

Product adoption is the process where the customer finds out about your product and goes through a process to become aware of your product and become a regular user after finding the value in your product. To achieve those benefits, they need to learn how to engage with the product to get the benefits.

Adoption 98

Adoption Adopt Productivity Product 98

Kitaboo

MARCH 25, 2024

Today, online training and blended learning models are making headlines. These tools have helped make employee training more efficient and flexible, enabling businesses to upskill and train their staff. This is where custom eLearning training solutions come in. What Are Custom eLearning Training Solutions?

Diversity Training 52

Diversity Training Custom eLearning Development Blended Learning Solution 52

IT Training Department Blog

NOVEMBER 9, 2023

But the assumption should never be that employees come with all the technical skills they need no matter if they’re 18 or 45. It’s also a losing battle trying to train employees based on generations which are typically irrelevant for training. What Is the Digital Skills Gap?

Digital 107

Digital Skills Blended Learning Custom eLearning Development 107

IT Training Department Blog

MAY 11, 2023

A variety of skills are needed for every job, there’s no doubt about that. Some skills translate well from company to company whereas others, not so much. But you also can’t deny the importance of interpersonal skills, emotional intelligence, and other soft skills.

Skills 83

Skills Blended Learning Custom eLearning Development Training 83

Paradiso

DECEMBER 9, 2022

Customer training is vital for onboarding new customers and helping existing ones get the most out of your products. This shows them you’re invested in their long-term success, so they trust you and remain loyal customers. That’s only possible when your training experience is gratifying.

LMS 91

LMS Custom Guide White Label 91

IT Training Department Blog

MARCH 12, 2024

That means employees need to be well trained in company technology. Corporate technical training, that’s how. These tips are a good framework for developing employee’s technical skills correctly. That means providing them with meaningful training that is both relevant and effective to help them do their jobs better.

Social Networks 97

Social Networks Simulations Skills Technology 97

IT Training Department Blog

NOVEMBER 2, 2023

Most company technology requires training but not necessarily custom training. When training is needed and the technology or process is custom then custom training is also needed. Lack of training leads to job frustration which leads to high employee turnover.

Social Networks 111

Social Networks Technology Companies Custom 111

IT Training Department Blog

DECEMBER 21, 2023

Things like Microsoft 365 (formerly Office) don’t vary much so off-the-shelf training is just fine. While Salesforce is used at most organizations, it can be developed to do so many different things that off-the-shelf training could never work. Companies that provide employees the necessary technical training will excel.

Software 67

Software Companies Custom Social Networks 67

eLearning 24-7

JANUARY 25, 2024

And yet, companies repeatedly will lay off the head of L&D, the head of Training, and often the staff in L&D or Training. If If you provide customer training, those folks in Training typically get laid off, too. They, your boss says, are committed to providing learning and training to their employees.

Compliance Training 83

Compliance Training Blended Learning Custom Training 83

IT Training Department Blog

MAY 25, 2023

Just like a good soup, you have to mix in the perfect blend of technical and soft, even when training technical skills. No matter how much we love and prefer technical training , we realize that soft skills can live without technical skills but technical skills cannot live without soft skills.

Blended Learning 92

Blended Learning Skills Training Train 92

Learning Everest

OCTOBER 18, 2023

Customer service training is the training and upskilling of the customer service team to improve the support they can provide and thereby increase overall customer satisfaction. It is an ongoing process of growth throughout an agent’s time working in customer service.

Customer Service 52

Customer Service Services Custom Compliance Training 52

Paradiso Solutions

JULY 11, 2021

What is Product Knowledge Training? Product training is a learning program where all your employees fully understand and improve their skills to communicate with customers about the organization’s products or services. Why Is Product Knowledge Important?

Productivity 52

Productivity Product Custom Virtual Classroom 52

Tesseract Learning

MARCH 11, 2022

Summary: Custom eLearning courses are designed to address the specific needs of your learners and the business needs of your organization. This article showcases 3 effective examples of custom eLearning training. Effective Custom eLearning Examples. Custom eLearning solutions help boost learner performance.

Custom eLearning Development 98

Custom eLearning Development Compliance Training Examples Custom 98

Instancy

FEBRUARY 26, 2024

Introduction: For decades, Learning Management Systems (LMS) have served as the backbone of corporate training and customer education. Let’s explore how LLMs are transforming both corporate training and customer education. Adaptive Content Generation: Need training on a new product or process?

Blended Learning 52

Blended Learning Custom Education LMS 52

Ed App

MARCH 24, 2021

Why Improve Customer Service Skills? Customer service is an essential aspect of any business. It is this support for your customers both before and after selling them a product or service that creates an impression upon them which will guide their next purchase. Important customer service skill #3 – Empathy.

Customer Service 52

Customer Service Services Custom Skills 52