Fly Plugins
MARCH 26, 2024
New hires can access digital resources, complete training modules, and familiarize themselves with organizational policies and procedures. New hires can access modules that cover company policies, financial analysis techniques, and other essential skills.
OpenSesame
NOVEMBER 2, 2010
Recently I was tasked with re-engineering our customer service effort. We had suffered several public relations black eyes from customer service fiascos. The suspicion had been that the norm for customer service had veered too much in the direction of quantity and not enough quality. Interviews.
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Learning Visions
JANUARY 23, 2014
Zappos social media policy = “Be reasonable and use your best judgment.” Tell the story of the brand, be proactive with customer service, and connect with people. We don’t just need our leaders to be the face of social. Although that’s where it starts (leaders need to embrace and accept that this is what’s happening).
TalentLMS
MAY 27, 2020
Educating your employees on laws, regulations and policies is a necessary aspect of keeping them engaged with company culture. Reducing risk and removing legal liability should of course be high up on your list, as well as ensuring that your employees are aware of their responsibilities. You know this. Our world is changing fast.
WhatFix
MAY 11, 2023
In-person group training sessions for soft skills training like customer service, team-building, and client management. Compliance Training Compliance training is a workplace training type mandated by legislation, regulation, or policy. Service sales training programs that focus on customer service and building customer loyalty.
Ed App
AUGUST 22, 2021
Restaurant Customer Service Training Courses. With proper restaurant customer service training courses , you can reinforce standards and procedures in servicing and interacting with customers. Customer Service Training. Here are 10 of the best free customer service training courses available.
Tony Karrer
MARCH 3, 2008
Control over Quality of Information - See above Strict Control Over Policies – Accuracy - See above Liability / Discoverability / Compliance - Absolutely the contents of your Wiki, Blogs, etc. So, yes, you have to set up policies and alert people just like you do around any form of electronic communication (email, IM).
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