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8 Skills That Are Often Overlooked In Customer Service Online Training

Litmos

Are you offering your customer service team the resources they need to keep your customers loyal? In this article, I highlight 8 skills that are often overlooked in customer service online training. Customer Service Online Training: 8 Overlooked Skills To Consider. Time Management. Adaptability.

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8 Skills That Are Often Overlooked In Customer Service Online Training

Litmos

Are you offering your customer service team the resources they need to keep your customers loyal? In this article, I highlight 8 skills that are often overlooked in customer service online training. . Customer Service Training: 8 Overlooked Skills To Consider. Time Management.

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Protector Insurance deliver compliance training with Learning Pool’s off-the-shelf content

Learning Pool

Since its founding in 2004, Protector Forsikring ASA has rapidly grown to 420 employees in the UK, Norway, Sweden, Denmark and Finland and is listed on the Oslo Stock Exchange. Learning Pool is a full-service online training provider, offering courses, tools, and custom content to over 1100 organizations and 5.1

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Deck the Halls with Free Holiday Cutout Characters

eLearning Brothers

Above right, Gregory demonstrating that face you make when Santa puts coal in your stocking. Creating a holiday-themed scenario customer service scenario? Ben’s pose and expression, above left, perfectly portray a customer wondering why his package hasn’t arrived yet. We’ll never tell…. .

Free 99
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How to Energize Your eLearning with Cutout People Images

eLearning Brothers

You can add characters from the library built into the iSpring Suite eLearning toolkit, import extra character packages from the eLearning Brothers, or create your own character. Add a Character From the Library. Customer Service. It’s time to add them to the iSpring Character Library! Industrial.

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10 Training Manual Creator Software

Ed App

When creating microlearning courses from scratch, EdApp gives you access to a library of 80+ interactive and engaging templates. Template library that includes 50+ intuitively designed interactive templates, such as multiple-choice, in-app gamification, conceptual formats, surveys, etc. Premium course library. Canva integration.

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eLearning On a Budget – A Guide to Cost-Efficient Corporate eLearning

Adobe Captivate

For example, the sales department might require extensive training on a number of technical as well as soft skills, while the front desk staff only requires communication and customer service training. Buy an eLearning Authoring Tool with Built-In Resources.