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5 Questions U must Ask Every Vendor with Gen-AI

eLearning 24-7

Vendors are a clever bunch of folks. Some who didn’t even have it pitched it at those vendor sessions on the floor. Filtered was one of those vendors promoting Gen-AI in their system. They noted that there were vendors coming by who were impressed by said search function and wanted to add it to their systems.)

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Learning Systems Awards 2024 – Factors

eLearning 24-7

One area I added is niche when identifying learning system vendors for the 2024 awards (end of the year). It doesn’t mean that every vendor has to have this, but rather, it means exploring those who do and whether or not they find success. I always wondered why vendors are happy with being at the bottom or mid-tier in any market.

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Learning System Vendors Support Ratings

eLearning 24-7

There has never been an accurate number of how many learning system vendors actually have a training department, let alone trainers who provide said training, or customer education. Every vendor will state to you, if asked, how great is their support. Not every vendor has bad or average support. You can download it here.

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Latest Insight on AI that is relevant to you

eLearning 24-7

On a side note, there are vendors in our space, that are using RAG – which depending on what you are planning to do within the system with Gen AI – would make sense with the LLM or LLMs they have. The latter one intrigues me the most when a vendor has a mobile app whereas folks can access content within the app.

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Choosing an E-learning Vendor? Review this Checklist First

CommLab India

If you have decided to buy your e-learning course or outsource it to a customized e-learning solutions provider, the next step is to choose a reliable e-learning vendor. The best way to do this is to focus on some key areas of e-learning development and ask the right questions from a potential e-learning vendor. Check these aspects.

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Maximizing AI Impact in Learning and Development and Enterprises

eLearning 24-7

On a side note, there are vendors in our space that are using RAG, which, depending on what you are planning to do within the system with Gen AI, would make sense with the LLM or LLMs they have. If you are in the financial services industry Citigroup says 67% of banking jobs have “high potential” to change or be outsourced by AI.

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Customer Excellence Pledge

eLearning 24-7

Sure there are vendors who do an exceptional job, but the fact still remains that the number one reason, people leave one learning system vendor for another is support/service. The industry itself does a poor job of monitoring it across the board. This isn’t new. What is the Customer Excellence Pledge?

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