eFront

JANUARY 10, 2013

After 3 weeks we ended our competition at midnight on the end of the 9 th January PST. We have collated all results based on social shares and engagement and we are happy to announce that the winner of our blog competition is: Competition Finalist 1, John B. Lacson Foundation Maritime Uni. Case Study by Cristin Arante. But we feel everyone who made the cut is a winner and we’d especially like to acknowledge the blog post that got the most internal votes at eFront (for best blog post): “Social Le

Case Study 97

Case Study Blogging Social Media iPad 97

eFront

JANUARY 3, 2013

We support a lot of people each day for both eFront (and more recently TalentLMS) and we have been doing so for several years now. Throughout this process I have discovered that being super-good at support is important for getting and keeping customers and is an essential path to prosperity. Below I have assembled a short list of 10 things to keep in mind when supporting people through tools like Zendesk or Uservoice.

Custom 89

Custom Support Problem Templates 89

eFront

JANUARY 31, 2013

When the John B. Lacson Foundation Maritime University -DEOL Office conducted a study on different open-source LMS solutions to deliver education to a wide range of students around the globe – eFront came out on top. They decided that in terms of cost savings and ease of use and control, eFront was the best tool to use in engaging online distance learning.

Case Study 82

Case Study Education Custom Open Source 82

eFront

JANUARY 18, 2013

Dan Pontefract’s recent blog post on companies (not) allowing Facebook at work has prompted me to dust off the topic of how social helps companies get the business of communicating, collaborating and learning done – and hence the business of business done! I’d like challenge a few misconceptions: Enterprises consider social media only in terms of their potential as a marketing tool: It’s obvious that social networking outlets such as Twitter and Facebook are channels through which en

Social Networks 108

Social Networks Social Network Network Social 108