Jay Cross

OCTOBER 16, 2011

Along with my Internet Time Alliance colleagues Jane Hart & Clark Quinn and several hundred chief learning officers, I attended the Fall CLO Symposium this week. It’s intended to underpin the dialog between CLO and executive management. “Nobody cares about internal metrics.” Patience is a virtue.

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CLO Magazine

AUGUST 24, 2013

Organizations that have reached higher measurement levels use a blended approach for the various frameworks and find ways to customize evaluation. The company organizes its learning evaluation data using a tool, Metrics That Matter, from KnowledgeAdvisors that connects directly to its learning management system.

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Evalution Metrics Phillips Kirkpatrick 55

CLO Magazine

AUGUST 17, 2016

It also involves setting expectations for designers, developers, facilitators, participants, participant managers, and sponsors who must know that learning is not successful unless it is applied and has an impact in the organization. Phillips is the chairman, and Patti P. Phillips is president and CEO of the ROI Institute.

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Metrics Phillips ROI Budget 32

CLO Magazine

AUGUST 24, 2013

Still, questions remain on how a learning leader should report evaluation metrics to senior leaders. The Center for Talent Reporting is a nonprofit organization working to develop a standard for reporting human capital metrics, including learning and development. Automatic Data Processing Inc. has adopted TDRp.

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Standards Metrics Phillips Kirkpatrick 53

Degreed

JANUARY 9, 2019

We’re at an incredibly exciting juncture as a team – we have two successful years behind us and a new CLO at the helm with decades of experience in technology, entrepreneurship AND intrapreneurship. We will identify a metric which is a leading indicator of Learning Effectiveness which also correlates Employee NPS.

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Develop Compliance Training Metrics Phillips 60

CLO Magazine

AUGUST 24, 2013

” Most organizations have mastered using levels 1 and 2 but struggle with levels 3 and 4. Kirkpatrick said the issue has grown in significance since the financial crisis, as organizations examine all functional budgets more closely. Jack Phillips, chairman of ROI Institute Inc., Suppose that lifetime value is $10,000.

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Phillips Kirkpatrick Ratio ROI 65

Jay Cross

SEPTEMBER 27, 2008

Norm Kamilkow, Mike Prokopeak, and the CLO staff must have a crystal ball back at the office in Chicago. The CLO Symposium that just ended at the Hotel Del Coronado focused on the perfect topic for times of economic meltdown — Measuring Success: Learning’s Positive Impact on Business. Scouts live by metrics.

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ROI Metrics CLO Micro-Learning 36

CLO Magazine

JUNE 18, 2019

From left: Simon Berridge, Jan Cannon-Bowers, Christiana Zidwick, Brenda Sugrue, Eric Ellefsen, Shawn Phillips. The EY learning team deployed Let’s Talk Digital e-learning to all EY people in response to a mandate from EY’s global executive board to become digitally fluent across the organization. Photo by Will Byington.

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Virtual Classroom Case Study Blended Learning Metrics 36