Jay Cross

AUGUST 3, 2012

This appears in the August 2012 CLO magazine. Like Moore’s Law that describes the exponential growth in the price/performance of chips, the 70:20:10 framework for learning is the result of observation, not something scientifically proven. Social software facilitates conversation. Serving enterprise customers.

Social Networks 62

Social Networks Compliance Training Jive Yammer 62

CLO Magazine

APRIL 10, 2014

Coaching helps employees make the most of their potential and performance capabilities. This is typically accomplished via an internal or external coach primarily aimed at developing skill competence and improving performance in specific areas. Immediate performance improvement or a longer-term development of management skills?

Mentoring 62

Mentoring Coaching Companies Jive 62

Jay Cross

DECEMBER 7, 2009

Expertise locators connect workers to people with answers; social software connects them with friends and colleagues. Cheap, simple conferencing tools let workers meet wherever there’s an online connection. Presence-awareness systems route calls to people wherever they are now, not where they used to be.

Social Networks 40

Social Networks Wiki IBM Metrics 40

CLO Magazine

NOVEMBER 30, 2012

Several social network suite vendors have offered us incredibly deep discounts if we make up our minds in the next two days. I need you to give me a one-page wish list of the capabilities you require from social software to make the most of social learning and carry out your vision of what we need to do.”

Social Networks 80

Social Networks Social SocialText Social Network 80

CLO Magazine

MARCH 13, 2013

Among the 47,361 employees surveyed in 120 countries, Gallup, a research-based performance-management consulting company, estimates the percentage of employees who are engaged at 11 percent. To help, the CLO could institute a way to measure levels of reciprocity in the organization and determine who is contributing versus merely consuming.

Suite 63

Suite Social Authoring Tools Social Networks 63

Xyleme

JULY 21, 2010

Companies will choose best-of-breed social business software vendors for enterprise social learning deployments, not niche players Below is Gartner’s 2009 Magic Quadrant for Social Software in the Workplace, G00171792 [see note at end of post]. These sound a lot like the definition of Social Learning.

Social Networks 109

Social Networks Social Learning Social Blended Learning 109