Connect Thinking

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Self-service learning and the role of manager as coach

Connect Thinking

Now, from the onset Id like to say that a learning strategy should include both the promotion of learning self-service and manager as coach. Some staff will have a preference to be coached. Today I’d like to explore a little more about the role of manager. Generally speaking: Some staff will have a preference for self-service.

Coaching 111
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A Manager Perspective to Managing Change in Learning: Part 4

Connect Thinking

Keep it simple, and provide ‘how to’ resources for later reference. Provide a FAQ on the role of manager as a partner of your e-learning strategy. Change management tips: Provide managers with the key messages why an e-learning strategy has been implemented so that they may sell the benefits to staff.

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The State of E-Learning in Australia in 2012

Connect Thinking

But these models are hard to find from reputable e-learning providers, or are prone to budget blow-out. Within these bodies is leadership from a small group of e-learning providers, usually those in long-term relationships with organisations of a ’mature’ e-learning strategy, such as financial services and telecommunications.

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The State of E-Learning in Australia in 2012

Connect Thinking

But these models are hard to find from reputable e-learning providers, or are prone to budget blow-out. Within these bodies is leadership from a small group of e-learning providers, usually those in long-term relationships with organisations of a ’mature’ e-learning strategy, such as financial services and telecommunications.

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7 Tips for developing an E-Learning Strategy

Connect Thinking

Part of my job is to provide e-learning strategy support to clients. Manager requirements e.g. getting new staff upskilled as quickly as possible, helping managers in their role as coach. Top line tips for developing an e-learning strategy. IT e.g. pipeline technologies, challenges to standard operating environment.

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5 Reasons to Implement E-Learning

Connect Thinking

What e-learning can do is provide the ‘just-in-time’ performance support required for staff to work more efficiently and effectively which, in turn, drives productivity. Before the classroom: Webinar pre-brief, foundation content delivered via video, pre-work completed in the workplace with manager as coach.

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E-Learning – The Fast Food of Organisational Learning?

Connect Thinking

For the most part, e-learning courseware is passive and doesn’t provide the challenge and stimulus to pop staff out of their biases. The role of manager as coach; who understands how learning is occuring in the workplace and who can provide the opportunities to challenge staff assumptions, is an increasing imperative.