Degreed

FEBRUARY 15, 2023

Number two is ROI,” according to a recent article in Chief Learning Officer by analytics expert Jack Phillips and former utility executive Patti Phillips, who together serve as Chairman and CEO of the ROI Institute, respectively. Most executives see learning as a cost, not an investment. The Right Metrics — Moving Beyond “Meh.”

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Budget Metrics Phillips Ratio 52

Capytech

JUNE 1, 2023

Analyse Performance Improvements You will be able to measure the success of some training topics using objective metrics. However, measuring behaviour change is not always possible using objective metrics (such as those outlined above). The main benefit of the latter is that it assesses knowledge retention.

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ROI Metrics Kirkpatrick Phillips 59

TalentLMS

FEBRUARY 8, 2023

Tip: Arguably the most important set of metrics, it may make more sense to start with this step and work backward from there. For example, when a higher number of customer subscriptions are received, the total subscriptions multiplied by the cost of one subscription will provide the net profit as compared to the previous months.

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ROI Metrics Guide Phillips 98

WhatFix

AUGUST 16, 2023

Outcome evaluation may involve pre-and post-training assessments, observations, and performance metrics to determine the extent to which the training achieved its intended goals. The Phillips ROI Model The Phillips ROI Model is a methodology that ties the costs of training programs with the actual results.

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Evalution Authoring Tools Kirkpatrick Training 98

CLO Magazine

APRIL 28, 2020

There are two very significant developments here, each of which will change the way human capital metrics are reported. This standard represents the work of a large, international group of experts who spent three years deciding which human capital metrics (measures) should be collected and reported.

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Analytics Report Metrics Phillips 101

Acorn Labs

JANUARY 24, 2023

Engaging employees with their training lowers turnover and saves on recruitment costs. So, the initial challenge for L&D leaders is determining what metrics and criteria are valid to measure when it comes to understanding learner engagement. Increased innovation.

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ROI Metrics Kirkpatrick Customer Service 52

Lambda Solutions

JUNE 14, 2020

What metrics and sources to use in implementing learning analytics. This data can be sorted, filtered, and correlated to specific metrics, such as activity and course completions. Jack Phillips made a major contribution to the field of learning measurement by developing a process to measure Kirkpatrick’s four levels.

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Analytics Guide Metrics Blended Learning 130

LearnUpon

DECEMBER 2, 2020

We want to help you tackle the unknown of ROI, and overcome the issues to track this holy grail metric. By meeting with leaders across Sales, Success, Support, Human Resources, Operations, Marketing, and so on, you can question them on who the audience is, why you are training them, and what metrics should be measured. Dr. Jack J.

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ROI Metrics Program Training 54

Hurix Digital

APRIL 17, 2023

The Phillips ROI Model The Phillips ROI model is another popular training evaluation method that evaluates the return on investment (ROI) of a training solution. This is also why an increasing number of companies are converting their traditionally designed training programs into microlearning-based bite-sized learning content.

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Evalution Effectiveness Phillips Training 52

Acorn Labs

JANUARY 24, 2023

Engaging employees with their training lowers turnover and saves on recruitment costs. So, the initial challenge for L&D leaders is determining what metrics and criteria are valid to measure when it comes to understanding learner engagement. Increased innovation.

ROI 52

ROI Metrics Kirkpatrick Customer Service 52

Learning Pool

JULY 9, 2020

Time, costs, and measurement metrics are among drivers of this mismatch. While ROI can be elusive, organisations that do it well are starting with the business metric and examining performance outcomes,” says CIPD head of L&D Andy Lancaster.

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ROI Metrics Kirkpatrick Develop 62

Acorn Labs

APRIL 15, 2023

Enter: Learning and development metrics, the key starting point to evaluating the effectiveness of L&D programs in your business. What are learning and development metrics? In other words, metrics look at how well your training efforts are working to transform your organisational landscape to build the ideal future workforce.

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Metrics ROI Guide LMS 52

Acorn Labs

MARCH 27, 2023

Enter: Learning and development metrics, the key starting point to evaluating the effectiveness of L&D programs in your business. What are learning and development metrics? In other words, metrics look at how well your training efforts are working to transform your organisational landscape to build the ideal future workforce.

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Metrics ROI Guide LMS 52

Academy of Mine

JUNE 22, 2023

But in the interest of keeping things brief, here are the highlights: Make Targeted Improvements Guesswork and intuition might eventually yield results, but it’ll come at the cost of time and resources. Or in some cases, similar results that cost less time and money to achieve! So how do you measure it? Trying to increase sales?

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Evalution Guide Metrics Kirkpatrick 40

Kitaboo

JULY 14, 2020

Evaluation acts as a definite checkpoint to ensure that the training delivered is able to fill the competency gaps within the organization in a cost-effective manner. Cost-Efficiency. The Phillips ROI Model. In case the training results exceed the cost, it is an indication of a positive training ROI. Calculate the return.

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Evalution Kirkpatrick Effectiveness Training 97

Acorn Labs

OCTOBER 4, 2023

Think in terms of the L&D metrics that really matter. This is where you link training and business results, by measuring the direct and indirect costs of training, including implementation costs, time, and resource development costs. It comes in five levels: Reaction.

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Analysis Develop Metrics ROI 52

Acorn Labs

OCTOBER 4, 2023

Think in terms of the L&D metrics that really matter. This is where you link training and business results, by measuring the direct and indirect costs of training, including implementation costs, time, and resource development costs. It comes in five levels: Reaction.

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Analysis Develop Metrics ROI 52

CLO Magazine

OCTOBER 5, 2018

Phillips is the chairman, and Patti P. Phillips is president and CEO of the ROI Institute. When the cost of travel and the time of leaders involved increases, that amount increases to more than $100 billion. Even more important is how the change in leader behavior in 43 companies affected important business metrics.

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ROI Webcast Phillips DDI 77

CLO Magazine

APRIL 24, 2017

Profits can be enhanced by increasing revenue, decreasing costs or both. The CFO has limited influence on revenue, but can increase profits by reducing costs. In downturns, CFOs focus on cost reductions for functions perceived as a cost and not as an investment. Phillips is the chairman and Patti P.

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Metrics Phillips ROI Gartner 46

Coassemble

JULY 28, 2020

Instead of hunting down metrics, imagine being able to receive every training metric in one dashboard? But for your admins, it allows them to create training content and view various metrics including: When and where a user has accessed and self-enrolled in a training session. The benefits of traceable training content.

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Analytics Metrics Kirkpatrick Training 40

CLO Magazine

AUGUST 24, 2013

The company organizes its learning evaluation data using a tool, Metrics That Matter, from KnowledgeAdvisors that connects directly to its learning management system. Managers input progress measures into the LMS, which streamlines the data to Metrics That Matter.

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Evalution Metrics Phillips Kirkpatrick 55

Interactive Services

APRIL 10, 2019

Higher integrity scores have been linked with cost-reductions, like less employee misconduct and improved risk identification and were linked to boosts in business performance, including higher employee productivity, better strategic management, and improved business performance. The best gauge of ROI might be employees who stick around.

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Compliance Training ROI Compliance Evalution 40

CLO Magazine

AUGUST 24, 2013

Jack Phillips, chairman of ROI Institute Inc., a learning metrics and measurement consultancy, is a proponent of this approach. Phillips, who started the ROI Institute in 1993 and has written a number of books on the subject, adds a fifth level, return on investment, to the taxonomy. Consider this sales training example.

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Phillips Kirkpatrick Ratio ROI 65

Mindflash

MAY 15, 2017

Return on Investment is a popular financial metric for evaluating the financial consequences of investments. Similarly, your training investments should ideally deliver financial returns greater than the initial cost(s). Executive teams evaluate training programs based on the costs and outcomes of your investments.

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ROI Program Metrics Phillips 40

CLO Magazine

AUGUST 24, 2013

Still, questions remain on how a learning leader should report evaluation metrics to senior leaders. The Center for Talent Reporting is a nonprofit organization working to develop a standard for reporting human capital metrics, including learning and development.

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Standards Metrics Phillips Kirkpatrick 53

CLO Magazine

AUGUST 17, 2016

Most if not all of them should start with a business connection to improve measures such as productivity, quality, cycle time, cost reduction, retention, compliance, engagement, customer satisfaction and customer loyalty, to name a few. Phillips is the chairman, and Patti P. Phillips is president and CEO of the ROI Institute.

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Metrics Phillips ROI Budget 32

Limestone Learning

MARCH 28, 2024

In this session, Echo Swinford, Owner of Echosvoice LLC, will use case studies, some with major overhaul situations and others that maybe just need small tweaks, to talk about things that will cost you time, and as a result, money. Phillips, Ph.D., Highlights include: Naming and organizing layouts. Performing a slide audit.

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Free Develop Diversity Training Brandon Hall 81

Limestone Learning

AUGUST 27, 2021

Dr. Chester Liu, VP of Growth at Allego, and Dr. Jack Phillips, Chairman at ROI Institute, will explain how sales leaders and sales enablement leaders can ensure that technology-based sales training will deliver desired results by applying principles that focus on delivering application and impact with virtual training.

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Free Brandon Hall Diversity Training Develop 129

Dashe & Thomson

AUGUST 19, 2011

I just realized that I haven’t included a single word about Jack Phillips , who introduced Return on Investment (ROI) as Level 5 to Kirkpatrick’s Four Levels of Evaluation. My first exposure to Phillips’ ROI—although I didn’t realize it at the time—was through a colleague who introduced me to Kirkpatrick’s Four Levels.

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Phillips Evalution ROI Metrics 169

Obsidian Learning

OCTOBER 30, 2015

There are two sources of data gathered in the Level 4 evaluation process for the course: Metrics collected by the Support team (pulled from the Help Ticket System). Two of these goals are to reduce support costs and to increase employee effectiveness and customer satisfaction. Cost Items. Phillips, J. Soft Data Elements.

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Kirkpatrick Effectiveness Course Evalution 40

Xyleme

MAY 16, 2014

Are they simply another budget line item or overhead cost? There''s an outcome, and it costs a specific amount of money to get there, with the ultimate goal of getting a financial return that outweighs the costs. And, at the same time, how do you measure return on investment of L&D initiatives? What should we do?

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Companies Metrics ROI Analysis 97

Limestone Learning

MARCH 1, 2024

Leap into spring with some new, no-cost learning. This webinar will draw on insights from Ryan Lufkin, VP of Global Academic Strategy at Instructure, and Christopher Phillips, Digital Accessibility Coordinator at Utah State University, to help you design your accessible learning adventures. Tuesday, March 19, 2024, 9 a.m.–10

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Free Diversity Training Develop Authoring Tools 52

Training Orchestra

OCTOBER 18, 2023

Whether it’s measuring time savings, cost savings, productivity gains, or something else entirely, it’s one of the trickiest elements of any L&D professional’s role. Establishing tangible learning metrics will allow you to show a simple cause and effect over time, which will help you prove the impact of your program.

ROI 52

ROI Metrics Guide Blended Learning 52

Jay Cross

SEPTEMBER 27, 2008

Scouts live by metrics. Issue: Human Capital is the largest unmanaged cost in business. Issue: What are the biggest mistakes in installing HR metrics? In a subsequent session, David Vance, former president of Caterpillar University, offered practical advice on metrics. Ballpark figures can lead you astray.

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ROI Metrics CLO Micro-Learning 36

Limestone Learning

APRIL 27, 2018

Discuss how to correlate learner engagement with other critical organization metrics to tell an important story about the value of L&D investments. Much of the effort around expensive ILT is focused on reducing costs as a means of improving ROI. Those cost-saving efforts are certainly worthwhile, but they miss a big opportunity.

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Webcast Free Blended Learning Authoring Tools 43

Limestone Learning

SEPTEMBER 30, 2021

PT: Best Practices for Engaging Course Content Anyone in the L&D Industry knows you have to be a jack of all trades, which means you need to know the basics in everything from marketing to metrics. Upskilling, or reskilling, traditionally costs less than replacing employees with skilled new employees.

Free 136

Free Diversity Training Compliance Training Brandon Hall 136

Limestone Learning

MARCH 30, 2020

Join Patti Phillips, CEO of ROI Institute, and Katharine Aldana, Learning Design Manager at Verizon, as they describe four simple ways to forecast ROI for your programs. Forecasting ROI provides an indicator of the potential success of a program. Their real challenge is convincing their organizations to do more.

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Free Brandon Hall Blended Learning Virtual Classroom 86