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How Practicing Mindfulness in the Workplace Can Ease Stress and Improve Productivity

KnowledgeCity

That number quickly increases for the younger generations of workers, reaching 71% percent of millennials surveyed, and 69% of Gen Z. As Dan Harris, author of the meditation guide 10 Percent Happier , told the New York Times , “Multitasking is a pernicious myth that is preventing us from getting our work done.”

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Crafting Training Videos for Employees: A Guide

Kitaboo

A recent survey revealed significant benefits associated with comprehensive training programs within companies. Whether commuting, on a break, or multitasking at home, learners can easily consume video content at their convenience. They are customized for different departments, ensuring that employees gain comprehensive knowledge.

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Training Program Design: Keys to Success

Continu

After you’ve determined the direction for your training program design, you’ll want to survey employees and managers. New hire surveys. So during the onboarding process, provide new hires with a survey on training. Manager surveys. Fewer chances for multitasking and decreased focus. Employee feedback.

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How to Conduct a Customer Service Assessment

ProProfs

This is how much Accenture estimates US companies lose each year due to customer churn stemming from poor customer service. . From creating a high-quality product or service to conducting savvy marketing campaigns – there are several ways to make people fall in love with your brand. . Industry Knowledge .

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Free learning & development webinars for April 2021

Limestone Learning

PT: How to Use Surveys and Assessments to Drive Learning and Coaching In Your Organization During this session, Tim Hagen, Chief Coaching Officer at Progress Coaching, will answer: How customer feedback can help drive your existing training and development (T&D) initiatives.

Free 105
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Kevin Bruny: Man of the People

CLO Magazine

“We believe it’s important to have a strategic plan that focuses on making sure our community is thriving, secure and healthy through intentional initiatives beyond just daily service delivery.” In Chesterfield’s 2012 survey, customers gave the county a rating of 82 percent.

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Text-to-Speech Basics: What Is TTS and Who Uses It?

CourseArc

The voicebot at the other end of the customer service line gets you results, without waiting or push-button menus. Multitaskers The shortcuts TTS can provide are endless—from reading recipes while you cook to dictating instruction manuals when assembling furniture. Siri points out your next turn in an unfamiliar town.