Edume

DECEMBER 15, 2020

Starting life in Peru in 2002, the company was later acquired by one of South America’s largest retailers, Falabella, in 2005. Related: Why every modern company needs to invest in Workforce Success About Tottus Tottus is a market-leading Peruvian supermarket chain on a mission to save families money so that they can live better.

Social Networks 98

Social Networks Compliance Training Collaboration Customer Service 98

Learning Pool

JANUARY 16, 2020

Learning Pool, the leading full-service elearning provider, is delighted to announce that it has been chosen as a finalist for the Customer Service Success Award in the 14th annual Sales and Customer Services program at the 2020 Stevie® Awards. About Learning Pool .

Brandon Hall 45

Brandon Hall Customer Service Sales Services 45

HT2 Labs

JANUARY 16, 2020

Learning Pool, the leading full-service elearning provider, is delighted to announce that it has been chosen as a finalist for the Customer Service Success Award in the 14th annual Sales and Customer Services program at the 2020 Stevie® Awards. About Learning Pool .

Brandon Hall 40

Brandon Hall Customer Service Sales Services 40

OpenSesame

NOVEMBER 6, 2012

Today, we are proud to announce that we have made three major new hires to continue expanding our product development and customer support teams. Dave Depper is an Oregon native who graduated cum laude from the University of Oregon in 2002 with a B.S. Meet our three new hires: Dave Depper. in Computer and Information Science.

Productivity 40

Productivity Product Support Custom 40

Litmos

SEPTEMBER 11, 2018

The Pareto Principle has been applied to everything from economics to sports, but this particular version was outlined in 2002 by Jim Johnson, chairman of the Standish Group. . Anticipating calls to customer service with training. Most customers do not want to get in touch with customer service.

Custom 59

Custom Customer Service Metrics Training 59

Litmos

MARCH 30, 2018

The term was coined in 2002 by Nick Pelling , a programmer, but most most people probably became aware of gamification around 2010, when businesses started adding gamification to things like reward systems. It quickly became a buzzword when companies began adding game elements to their products and websites to attract and retain customers.

Gamification 56

Gamification Learner Technology Player 56

CLO Magazine

NOVEMBER 26, 2013

Reports of Thanksgiving work shifts consistently exceeded 40 percent from the mid-1990s through the early 2000s, reaching 48 percent in 2000 and 47 percent in 2002.

Survey 48

Survey Security Customer Service Report 48