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Podcast 34: Online Customer Education Success – With Brittany Tamul of ArrowStream

Talented Learning

Online customer education isn’t a cure-all, but it can be an essential part of a broader learning strategy. When getting started, be sure to define success metrics to benchmark at the outset and measure over time. I love metrics. What success metrics are important for you to measure? Here’s why.

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Chief Learning Officer Magazine Announces 2013 LearningElite Finalists

CLO Magazine

19, 2013 — Chief Learning Officer magazine (CLO) has announced the 2013 LearningElite organizations. It is designed to aid organizations in drilling down on the practices that really matter and identifying key metrics that put L&D initiatives into the context of their business. "It Chicago, Feb.

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Podcast 32: Building a Customer Education Business Case – With Bill Cushard of Learndot

Talented Learning

Also, I was Chief Learning Officer at The Knowland Group, a hotel software company, where I developed customer training. Eventually, I joined ServiceRocket in 2013, where I focus on helping software companies improve and sell their customer training. What do you think are the most important customer education metrics?

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Chief Learning Officer Names Best Companies for Workforce Development

CLO Magazine

AT&T tops the list of companies recognized as the 2013 LearningElite at a gala dinner at the Spring Chief Learning Officer Symposium in Austin, Texas. The 2013 result marks a return to the top spot for AT&T, which was No. • Defense Acquisition University for Learning Impact. • Qualcomm Inc. AT&T 2.

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DAU: Keeping Above the Fiscal Fray

CLO Magazine

7 on the list of 2013 LearningElite organizations. DAU’s continued success is due to strong mission alignment with the DoD and a flexible learning architecture that puts the learner front and center. billion from the federal budget in 2013, of which nearly $43 billion is from defense spending.

Metrics 49
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Web resources to help you transition from classroom to online learning

Limestone Learning

Four Strategies for Building a Culture of Learning Remotely Adopting remote-work opportunities delivers positive changes to critical business metrics, such as reduced expenses, increased productivity and engagement, and decreased turnover and attrition.

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When It Comes to Technology, All That Glitters Is Not Gold

CLO Magazine

Too often companies decide they need a new learning management system or invest in a new content development platform without first figuring out what business purpose it will serve — and whether learners will even use it. Technology is a key piece in a learning strategy, but mistakes can be costly; learning must come first.

Metrics 32