The Performance Improvement Blog

SEPTEMBER 14, 2018

The Purpose of Business is Learning. Yes, the purpose of business is to make a profit, retain customers, be sustainable, satisfy shareholders, and, for some, make a difference in the community. But none of this is possible without learning. Companies must learn more deeply about their customers and markets.

Organization 230

Organization Harassment Training Diversity Training Culture 230

Hurix Digital

OCTOBER 31, 2023

Clear Learning Objectives: Define clear, specific, and actionable learning objectives for the course. skill-based (focuses on practical abilities and competencies), and attitude-based (shapes attitudes and beliefs around aspects of work). Typically, objectives are knowledge-based (imparts knowledge, facts, etc.),

Blended Learning 40

Blended Learning Companies Effectiveness Design 40

Hurix Digital

NOVEMBER 30, 2023

There are a variety of gamification tools that drive the learner to participate in actionable learning and take up challenges, like: Badges Leaderboards Experience points Performance Levels Progress Bars Top 10 Benefits of Gamification in the Workplace Gamification is a great way for workplaces to improve learning and other activities.

Gamification 40

Gamification Benefits Attitudes Games 40

CLO Magazine

OCTOBER 11, 2013

When FMC Technologies experienced rapid growth in a business sector, its customer service performance suffered. Quinn contacted Linkage, a global leadership development firm, to help the western region’s customer-facing employees become better strategic thinkers. How did the firm turn it around? Did They Like It?

Customer Service 61

Customer Service Services Culture Custom 61

Docebo

JULY 8, 2021

Social learning can help today’s organizations keep up with the pace at which their business moves. More and more, organizations are turning to social learning to deliver exciting e- learning experiences to their customers, partners, and employees. Bandura and Walters’ description of social theory.

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Social Learning Adoption Adopt Social 241

The Performance Improvement Blog

SEPTEMBER 17, 2013

Individual, team, and enterprise performance can’t improve without learning. Learning isn’t in addition to a manager’s job; it IS a manager’s job. By “learning” I mean acquiring the knowledge, skills, attitudes, and beliefs that help individuals, teams, and whole organizations improve performance.

Roles 207

Roles Performance Support Performance Management 207

The Performance Improvement Blog

DECEMBER 16, 2015

In a learning culture , formal training is just one of many methods used to facilitate employee learning. In a learning culture, we start with the performance goal and then select the mix of methods that will help employees acquire and retain the knowledge, skills, attitudes, and beliefs they need in order to achieve those goals.

Simulations 100

Simulations Case Study Wiki Performance Support 100