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Think employees want to park politics at the door? Think again.

CLO Magazine

I recently spoke about growing employee activism to a group of board directors at the National Association of Corporate Directors’ Chicago Chapter. Directors, much like L&D executives, can examine these questions: . Another client of mine is embarking on transformational change to evolve its culture. Think again.

Trust 89
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Cultivate a Culture of Customer Service

CLO Magazine

Thomas Quinn, program manager for FMC Technologies’ College of Leadership at FMC University, and Brian Janak, the company’s director of operations — subsea, began looking for a way to improve its customer satisfaction scores in early 2011.

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How to Combat the Leadership Crisis

CLO Magazine

Each level requires a different set of skills than the one before, and development to ensure leaders learn the right skills at each level. Learning leaders need to: Ensure that learning fits the organization’s culture and goals. No one learning platform or learning style fits all.

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A Quest for Success

CLO Magazine

Rusckowski, who joined the company in 2012, said he noticed Quest was not growing and “didn’t have the structure and culture to be successful.” Those five days in residence would be the centerpiece of a larger 18-month program encompassing pre- and post-assessments and individual action-learning projects. LQA’s Inception.

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Highlights From Day Two of the Spring 2011 Chief Learning Officer Magazine Symposium

CLO Magazine

Whitmore mentioned that AlliedBarton security officers are always expected to lead by example, promote and embody the culture, values, and benefits of the company with passion, and assume ownership. The late afternoon included a series of workshops and a CLO town hall.

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Make Learning Learning Viral-Worthy to Make It Last

CLO Magazine

When something “goes viral,” the content has achieved an incredibly rapid rate of views and shares within a short amount of time — such as a 48-hour window, said Kerry Jones, associate marketing director at content marketing agency Fractl. Comment below, or email editor@CLOmedia.com.

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Learning During Times of Growth

CLO Magazine

The role of learning in supporting rapid organic growth can be seen in several initiatives being taken by Mike Barger, CLO of JetBlue Airways. In addition to the learning strategy, Pollard and other Regions executives also helped coordinate a successful change strategy addressing the cultural issues of the merger.