CLO Magazine

MARCH 30, 2011

He mentioned that strong leadership increases employee attitude by 10 percent and customer service by 4 percent on average. Hardy said DAU’s learning goals are all about the job: preparing for the job — courses — and supporting the job — communities of practice, continuous learning, knowledge sharing tools and mission assistance.

Diversity Training 48

Diversity Training Metrics Leadership CLO 48

Jay Cross

APRIL 20, 2010

T oday CLO magazine’s Deanne Hartley interviewed me for an upcoming story about micro-learning. People naturally learn in small chunks. On the way home from the Swiss eLearning Conference, my mind was racing after three days of talking with interesting people and spreading the informal learning gospel.

Micro-Learning 46

Micro-Learning Knowledge Worker Attitudes CLO 46

CLO Magazine

FEBRUARY 26, 2013

While the relevance of learning and development has increased steadily since 2006, many enterprises still struggle to find a way to have more impact on organizational objectives. Competencies, informal learning and instructor-led training (ILT) will remain priorities in learning and development.

Ratio 48

Ratio Enterprise ILT Budget 48

Jay Cross

JULY 4, 2009

Informal Learning. Companies should embrace network-supported informal learning because it works better, not because it reduces labor costs. Become a Chief Meta-Learning Officer (with Clark Quinn). The scope of the job of the CLO is mushrooming. Management. Seminal Documents & Seminal videos.

Social Networks 36

Social Networks Friendfeed Social Network Wiki 36

Learnnovators

FEBRUARY 16, 2014

We have known for more than a century that learning without context rarely sticks and rarely changes behaviour (and ‘learning’ is fundamentally ‘changing behaviour’). So we are seeing increasing interest in social and informal learning. Informal learning already happens without input from learning professionals.

Performance Support 113

Performance Support Compliance Training Social Learning Ratio 113

Learnnovators

FEBRUARY 17, 2014

We have known for more than a century that learning without context rarely sticks and rarely changes behaviour (and ‘learning’ is fundamentally ‘changing behaviour’). So we are seeing increasing interest in social and informal learning. Informal learning already happens without input from learning professionals.

Blended Learning 100

Blended Learning Performance Support Compliance Training eLearning Consultant 100

Xyleme

DECEMBER 3, 2009

revolution has brought learning networks front and center with “ Connect and Communicate ” becoming the new mantra for training organizations. As with any revolution or uprising though, there is a natural tendency to take on the attitude that everything has changed and “all bets are off.” Learn more about Dawn here.

Social Networks 84

Social Networks Social Learning Social Blended Learning 84

ID Reflections

DECEMBER 6, 2014

The roles need to be revisited and explored keeping in mind the shifting paradigms, their impact on workplace learning, and the place of L&D in the organization. On the contrary, it is to the advantage of the individual, the team and the organization if people are poly-skilled in different aspects as per inclination and requirement.

Instructional Design 229

Instructional Design Instructional Instruction Design 229

Performance Learning Productivity

AUGUST 8, 2010

Classrooms may be good places to support change initiatives and some high-level concept development and, in some cases, help the development of skills, but if learning professionals focus solely, or even primarily, on formal learning we know now that they’re missing a very big trick. It can no longer be just about courses.

Social Networks 226

Social Networks Skills Authoring Tools Social Network 226

Jay Cross's Informal Learning

JULY 1, 2009

Harold Jarche also made the important point that ‘attitude trumps skills’ for a learning professional. We’ve known that in a more general sense for years – many of us have used the axiom ‘hire for attitude’ when we’re recruiting. I certainly have found it has served me well.

Skills 40

Skills Wiki LearnTrends Attitudes 40

Jay Cross

AUGUST 2, 2013

CLO magazine. CLOs, whatever you do, don’t paint your classrooms pink! As work becomes increasingly fast-paced and complex, more learning takes place on the job. Wise CLOs will shift their attention to improving what I call the Workscape , the on-job locus of experiential and informal learning.

Instructional Design 67

Instructional Design ADDIE SAP IBM 67

CLO Magazine

AUGUST 17, 2013

As work becomes increasingly fast-paced and complex, more learning takes place on the job. Wise CLOs will shift their attention to improving what I call the workscape, the on-job locus of experiential and informal learning. They will invest in factors that once seemed superfluous. People are complex, adaptive systems.

Instructional Design 52

Instructional Design ADDIE SAP IBM 52