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How to support and empower your customer support team

TalentLMS

Customer support teams are the unsung heroes of every business. While job-related training is important, it’s equally vital to provide continuous support and empower these teams to thrive. In short, all it takes is for your customer support team to be continuously supported. But you can’t rely only on that.

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Learning & development conferences in 2024

Limestone Learning

And as a bonus, you’ll find plenty of online options, making conferences more accessible and affordable than ever. Keep checking back on this list of 2024 conferences, as dates and venues occasionally change. Watch this space throughout the year!

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Learning & Development Conferences in 2023

Limestone Learning

With that, here’s a preview of what to expect in conferences for 2023. February 7–9, 2023: ATD TechKnowledge Conference , New Orleans, LA Technology waits for no one. Join the conference for three immersive days of discovering the newest learning technologies, the hottest industry trends, and the most innovative approaches to L&D.

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Performance Support Goes to the Oscars

Allison Rossett

Mobile was the buzz at the ASTD International Conference in Dallas in May, 2013. Ultimately, the core question should be about the business goals that are top of mind. How can a retailer use mobile performance support to deliver business impact? Screens are small and content is long. Mobile can do so much more.

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2017 ELearning & Training Conferences

LearnDash

It is a new year and that means there are some new elearning and training conferences you should mark on your calendars! Every year there are hundreds of conferences nationwide in the United States dedicated to the elearning industry. They provide professionals and businesses alike an opportunity to network and learn.

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Learning & Development Conferences in 2022

Limestone Learning

By now we’re all pros at working from home — and so are most of the conference organizers we follow with this blog. There’s a sense of optimism on all the conference websites, which is just what we need for 2022! There’s a sense of optimism on all the conference websites, which is just what we need for 2022!

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Performance support “hearts” training and vice versa

Allison Rossett

In September I attended the eLearning Guild’s new conference, Performance Support Symposium. Ontuitive’s Bob Mosher kicked it off with a mighty bang, offering the jaw-dropping suggestion that we cast off training in favor of performance support. Like Bob, I am hooked on performance support.