Jay Cross

APRIL 20, 2010

On the way home from the Swiss eLearning Conference, my mind was racing after three days of talking with interesting people and spreading the informal learning gospel. Not quite micro-learning, but a step in that direction. In time, the words will migrate into the Working Smarter unbook. The only thing new is the label.

Micro-Learning 46

Micro-Learning Knowledge Worker Attitudes CLO 46

eLearning Learning Posts

AUGUST 4, 2009

Best of eLearning Learning. The Business Case for Measurement of Learning. Your Social Learning System As A Profit Center. Better Than Bullet Points: Creating Engaging E-Learning With Power Point. Realism also adds credibility to a training course, which is quite important to the busy, cynical, or tired employee.

Social Media 40

Social Media Media Social Skills 40

Learnnovators

FEBRUARY 16, 2014

Charles has deep experience in both the business and learning practitioner sides of performance improvement and effective learning solutions. He also knows ‘what works’ in the world of strategic talent. Each of these is driving changes in the way we understand that learning needs to happen.

Performance Support 113

Performance Support Compliance Training Social Learning Ratio 113

Learnnovators

FEBRUARY 17, 2014

Charles has deep experience in both the business and learning practitioner sides of performance improvement and effective learning solutions. He also knows ‘what works’ in the world of strategic talent. Each of these is driving changes in the way we understand that learning needs to happen.

Blended Learning 100

Blended Learning Performance Support Compliance Training eLearning Consultant 100

Jay Cross

MARCH 14, 2010

MAKING BUSINESS DECISIONS: THE HEART AND THE HEAD. Jay Cross examines decision making on learning at work, and gives the lie to some myths about the use of business metrics. To “earn a seat at the table” where the business managers sit, you must: Speak the language of business. Think like a business person.

Business 52

Business Metrics Director Knowledge Worker 52

Tony Karrer

MARCH 29, 2009

Informal Learning After his questionable call on levels of instructor-led, classroom training in the future, Saul then tells us… More flawed than the analysis of the numbers is the proposition that formal classroom learning will be replaced by informal learning, which will primarily occur online through blogs and social computing tools.

Social Networks 100

Social Networks Blended Learning Compliance Training Write Blog 100

Jay Cross

FEBRUARY 12, 2013

Convergence of work and learning. The world of business is undergoing a phase change. Work and learning have merged. Knowledge work has evolved into keeping up and taking advantage of connections. We learn on the job to do the job. We learn on the job to do the job.

Diversity Training 95

Diversity Training Blended Learning Social Networks Performance Support 95

Jay Cross

JUNE 28, 2011

In this 2011 edition, we added a more lucid description of workscapes, streamlined the social learning chapter, updated the cheat sheets, and included a glossary. Working smarter is the key to sustainability and continuous improvement. Knowledge work and learning to work smarter are becoming indistinguishable.

Compliance Training 64

Compliance Training Social Media Knowledge Worker Instructional Design 64

Jay Cross's Informal Learning

DECEMBER 17, 2008

Unprecedented changes in the role of the worker, the nature of business, the pace of innovation, the importance of intangibles, the explosion of information, and the shift from a manufacturing to a service economy have rendered traditional corporate learning obsolete. Innovation was not a worker’s responsibility.

Knowledge Worker 57

Knowledge Worker Learning Performance Support Cognitive 57

TechSmith Camtasia

SEPTEMBER 16, 2019

But high-quality training in less time is a real possibility and is necessary for businesses that want to curb costs and inconveniences tied to face-to-face job preparation. Step one is to replace certain face-to-face orientations and training with video-based learning content. Capture, consume, annotate, repeat.

Problem 40

Problem Video Compliance Training Training 40