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Performance Support and Bad Design

Clark Quinn

Here’s a story about where performance support would’ve made a task much easier. The other day, I had a classic need for performance support. Of course we could call a service person, but trying to be handy and frugal (and safe), we wanted to find out if it was something I could deal with.

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AI-Powered Personalization: The Future of Corporate eLearning in 2024

Infopro Learning

In this blog, we’ll explore the innovative field of AI-powered personalization in corporate eLearning, revolutionizing how organizations support workforce development.  The Current State of Corporate eLearning Corporate eLearning has come a long way since in-person seminars and printed manuals.

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Personalization: The Secret Ingredient of eLearning Success

ProProfs

But there is another important ingredient that many forget to focus on – i.e. personalization. . Since, consumers nowadays demand ‘personalization’, businesses are readily following this approach to make a product or service more endearing to the target audience. What is Personalized eLearning?

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How to support and empower your customer support team

TalentLMS

Customer support teams are the unsung heroes of every business. While job-related training is important, it’s equally vital to provide continuous support and empower these teams to thrive. In short, all it takes is for your customer support team to be continuously supported. But you can’t rely only on that.

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12 Ways to Get the Most Out of Your Authoring Tool

Knowing what you need from an eLearning authoring tool can be hard, especially when there are so many options on the market. gomo’s new ebook aims to save you time and hassle by identifying 12 must-have authoring tool features.

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Maximizing employee performance in telecommunications

Learning Pool

To maintain the pace of invention and change, telecoms companies require highly skilled and motivated employees who can consistently perform at the highest level. That growth depends on the innovative use of technology and the performance of key people. Personalization makes learning relevant and helps keep learners engaged.

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Role of Leaders in Managing Remote & Hybrid BFSI Teams

Infopro Learning

So, what pivotal role must leadership undertake in guiding and supporting remote and hybrid teams? Effective communication of expectations, goals, and timelines has always been a cornerstone of successful collaboration, but its significance is heightened in the context of remote work.

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