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Managed Learning Services: A Key Approach to Minimize Transition Risks

Infopro Learning

In today’s rapidly changing economic landscape, companies are facing various challenges as they navigate risk management decisions. This is where managed learning services come in, offering a solution to reduce the risks associated with transitions.

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Making Supply Meet Demand in a More Diverse World

OpenSesame

In the year 2000, global management consulting company McKinsey and Company , released a report that noted a trend in which diverse companies were outperforming their non-diverse counterparts on profitability. Beyond that definition, supplier diversity has evolved into a must-have in many companies around the world.

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Social media workshop is a success for Saffron and charities

Saffron Interactive

From Saffron’s award winning instructional design team, senior instructional designer Kim George recently presented at a social media workshop with client and marketing manager Joanna Liem. With over 40 participants from community organisations, communication and broadcasting companies, there was plenty to discuss and learn.

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10 Customer Service Solutions

Ed App

Price: Contact for pricing Features: Courses on software troubleshooting, Courses on hardware knowledge, Courses on operational procedures Customer Service Solution #4- Hubspot HubSpot Academy provides free, online training that enables you to become familiar with its customer care capabilities in addition to the company’s free help desk.

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7 Steps for Effectively Handling Customer Complaints

KnowledgeCity

If you or your company made a mistake, admit it. This is your chance to rebuild your reputation in the customer’s eyes. Now is the time to probe with respectful questions until you have all the information you need. Say You’re Sorry. A courteous and respectful attitude will help regain the customer’s trust, and hopefully business.

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6 Strategies to Reinvent the Way We Lead

CLO Magazine

Most of them are viewed as cost centers — fringe activities associated with compliance, representation and reputation management — rather than profit centers that enable sustainable growth through opportunities previously unseen. Placing inclusive leadership in the center of growth — in corporate strategy and transformation.

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Why No One Is Hiring You – Insights from a Hiring Manager

OpenSesame

If you are struggling to find a job, you are probably doing something to rub hiring managers the wrong way. Hiring professionals have the demanding task to screen hundreds of resumes and cover letters for each position they need to fill in their company. Bad hires cost companies considerable time and money. Branding Your Resume.