The Future of CRM: 10 CRM Trends to Watch in 2024
Learning Management System Software India | Webnox Technologies
DECEMBER 28, 2023
This trend involves the integration of diverse communication channels, including email, social media, and chat, directly into CRM platforms. Social CRM This approach involves the ongoing integration of social media platforms into CRM systems for CRM organizations to monitor, engage, and analyze customer interactions comprehensively.
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