Infopro Learning

JUNE 6, 2019

Having a team of employees who are knowledgeable about your products and services is an important part of providing quality customer experiences. THE BENEFITS OF PRODUCT KNOWLEDGE TRAINING. According to a recent study, 86% of buyers are willing to pay more for great customer experience. Micro Learning.

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Cognigix

JUNE 1, 2022

To maintain excellence in customer service and a competitive edge in the current business environment, organizations need to continuously train their workforce. A custom eLearning program is designed to meet the specific training needs of an organization, increase relevance and engagement in the training resulting in better learning outcomes.

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Dynamic Pixel

JULY 19, 2023

Unlock the potential of your workforce with AI-based custom eLearning solutions! E-learning content development one-size-fits-all training approaches no longer cut it in an era where personalization and flexibility are key. Enter AI-powered customized eLearning, revolutionizing how organizations train their employees.

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Infopro Learning

JUNE 1, 2022

The pandemic of 2019 and massive digital disruption made employees continuously update their knowledge and skills. A good eLearning program is engaging, visually immersive, and customized to meet the needs of the learners. Read the blog to learn more about the best practices to ensure successful custom e-learning development.

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Dynamic Pixel

SEPTEMBER 20, 2022

To have a successful business, it is essential to have a workforce that is properly trained and able to retain the knowledge they acquire. eLearning is an excellent way to achieve this, as it can be customized as per the needs of each individual and allow the employees to learn at their own pace. What is Knowledge Retention?

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Brilliant Teams

NOVEMBER 14, 2023

Custom eLearning Services: Your Key to Interactive and Immersive Learning Experiences In a world buzzing with information, learning has evolved beyond traditional classrooms. Custom eLearning services are the game-changers, offering a key to unlock interactive and immersive learning experiences.

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Thinkdom

NOVEMBER 6, 2023

To prevent this, you need to apply the best practices of eLearning content development and create content that is clear, concise, and engaging for your employees. In this blog, we will discover the importance of effective eLearning content development that prevents cognitive overload.

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Infopro Learning

JULY 18, 2017

An entire book could be written on whether this money should be spent on leadership , customer support , onboarding , etc., There are four main sales training categories that companies are investing in; Selling Skills, Product Knowledge, Company Information, and Industry Knowledge. Sales Agents. Sales Management.

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Infopro Learning

AUGUST 23, 2021

Training can successfully help remote teams in mastering new skills and boosting workforce productivity. In addition, there is an increasing comprehension of how custom eLearning development is significant to corporate training. The bite-sized content with 3-7 minutes of duration expels the long and tedious text-heavy content.

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Infopro Learning

JULY 12, 2021

They are investing in custom eLearning courses for high-impact areas such as employee onboarding, D&E, and leadership development. High potential employees need to learn leadership skills to help drive collaboration, innovation, and productivity. They have varying bases of knowledge.

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CommLab India

MAY 7, 2024

I n today's fast-paced business environment, equipping your employees with in-depth knowledge of your products is no longer a luxury, it's a necessity. Product knowledge training empowers employees to become brand ambassadors, ensuring a positive customer experience and fostering brand loyalty.

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Appsembler

FEBRUARY 9, 2024

The ability to effectively convey the intricacies of your products or services is not just an advantage but a necessity. Many businesses recognize the need for a robust product knowledge training program but often find themselves at a crossroads, trying to figure out how to develop and implement such a strategy effectively.

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Infopro Learning

FEBRUARY 7, 2024

No wonder so many organizations grapple with the complexities of creating comprehensive training content for their employees. A more comprehensive and technologically advanced approach can be adopted through managed learning services providers to design customized training programs to address and prevent robberies.

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Infopro Learning

JULY 26, 2023

According to a study by Salesforce, 90% of sales reps on high-performing teams have leaders who encourage them to prioritize building long-term customer relationships rather than focusing solely on short-term wins. By comprehending this framework, you can identify the areas where product-centric training can be integrated seamlessly.

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Instancy

APRIL 1, 2024

Sales teams equipped with extensive product knowledge and a repertoire of best practices stand at the forefront of this transformation, poised to harness AI and LLMs to redefine the way they engage with customers, manage data, and drive sales. Identify areas where AI and LLMs can provide the most significant impact.

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Docebo

FEBRUARY 2, 2023

Customer education refers to the process of providing information, resources, and training to customers to help them realize the full value of your products or services. It includes courses, peer supported learning, product tutorials, webinars, user guides, FAQs, and other resources. Docebo customer Zoom (heard of them?)

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Knowledge Guru

NOVEMBER 25, 2013

Product knowledge training is one of the most common types of training in many organizations. Some companies release multiple new products every month, whereas others have so many different products that getting new hires up to speed can turn into a nightmare. Tips for Product Knowledge Training. The result?

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BrainCert

MAY 30, 2024

Today's data-driven companies can easily show that customer education brings big business benefits, such as increasing brand awareness, adoption, satisfaction, retention, and advocacy. That's why more companies are investing in customer-focused learning management systems (LMS) for their customer education programs.

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Learning Rebels

FEBRUARY 1, 2024

Does the idea of being productive make you feel like you are juggling flaming chainsaws while blindfolded on a unicycle? Between designing workshops, crafting engaging training materials, and nurturing employee development, finding time to breathe, let alone be productive, feels like a pipe dream. Remember Franklin Planners?

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Paradiso

MARCH 7, 2024

With the ever-changing business world and the challenge of losing customers, companies understand the importance of teaching customers effectively. Providing training and support to customers is crucial for long-term success. Explore the latest trends in customer training LMS to enhance your skill and knowledge.

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Docebo

SEPTEMBER 15, 2021

One such activity, which yields massive returns, is customer training. . Let’s take a deep dive into the concept of customer education, and explore how you can create an external learning program for your organization. . What is customer training? Customer training examples. Why is customer training important?

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Paradiso

JANUARY 24, 2024

Customer training is a critical aspect of ensuring the success of your products or services. This guide is designed to provide you with a comprehensive understanding of customer training , its importance, and how to implement effective strategies. What is Customer Training? What are the Benefits of Customer Training?

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Paradiso Solutions

JULY 11, 2021

What is Product Knowledge Training? Product training is a learning program where all your employees fully understand and improve their skills to communicate with customers about the organization’s products or services. Why Is Product Knowledge Important?

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Rustici Software

JANUARY 23, 2024

We recently chatted with long-standing customer LOMA about how they’re utilizing Content Controller. They offer industry knowledge, insights, connections and solutions to help more than 700 member organizations navigate change with confidence. This month, they introduced a new microlearning product called Industry Advantage.

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Ontuitive

MARCH 22, 2022

Creating a culture of knowledge sharing is crucial to long-term organizational success. It not only increases productivity and trust, but empowers employees to do their jobs more effectively and efficiently. Knowledge sharing also encourages employees to build relationships, collaborate, and connect.

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Ninja Tropic

NOVEMBER 23, 2022

Product Knowledge Training: Everything You Need to Know. Then you need one thing: excellent customer service and happy customers (okay fine; that’s two things!). . What Is Product Knowledge? Why Is Product Knowledge Important & What Are the Benefits? What Is Product Knowledge?

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Ninja Tropic

NOVEMBER 23, 2022

Product Knowledge Training: Everything You Need to Know. Then you need one thing: excellent customer service and happy customers (okay fine; that’s two things!). ?. What Is Product Knowledge? Why Is Product Knowledge Important & What Are the Benefits? What Is Product Knowledge?

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Spark Your Interest

JANUARY 26, 2021

Customer Education is the most underestimated competitive advantage organizations have. And while traditionally it applied to businesses selling widgets or software, customer education now also applies to governments, and non-profits, who have a product or service. The benefits of customer education are many.

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Wahoo Learning

JUNE 13, 2023

Aiming to modernise your current eLearning content or on the hunt for innovative course material? So, let us demystify our bespoke eLearning Content Production service for you. This post offers an insight into what our eLearning production service entails and how it could fulfil your organisation’s course design needs.

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Thinkdom

OCTOBER 12, 2023

The focus of this blog is to guide you through the budgeting process for custom eLearning content development. By planning and budgeting effectively, you can ensure that your custom eLearning initiatives are not only cost-effective but also high in quality and engagement, addressing the specific needs of your organization.

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Thinkdom

JANUARY 22, 2024

Implementing an L&D initiative within an Organization comes with several bottlenecks, especially when the training material requires the content to address the varying degrees of diversity in employees & their skills. User Generated Content (UGC) fills this gap by allowing employees to contribute to the learning material in many ways.

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Rustici Software

FEBRUARY 14, 2024

One of the things that made me really interested in – and why I ultimately decided to work at – Rustici Software was the commitment to being empathetic to each other , delighting our customers and answering anyone’s question, anytime. We truly heart all of our customers and friends in the eLearning community.

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fewStones

MAY 10, 2024

In this article, we will provide all the necessary info you need to start creating your own — the what, why, and especially the who — professional corporate training video production company you should hire. These videos are beneficial for sales teams, customer service representatives, and clients. Aim for around 2 to 10 minutes tops.

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Coassemble

FEBRUARY 4, 2021

Here’s a scenario we’ve seen regularly: a SaaS company launches a new product feature. Customer Success was given no training to understand how to support customers for the launch. Because the company did not prime their team by delivering product knowledge training before launching the update.

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Brilliant Teams

SEPTEMBER 20, 2023

5 Mind-Blowing Secrets to Turbocharge Your Custom eLearning Content Development - Introduction In today’s fast-paced digital world, learning and development have undergone a significant transformation. However, creating impactful eLearning content isn’t a walk in the park. Are you looking for eLearning Solutions?

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Kitaboo

MARCH 25, 2024

This is where custom eLearning training solutions come in. Table of Contents: I. What Are Custom eLearning Training Solutions? Key Features of a Custom eLearning Training Solution Ability to Tailor Content to Your Needs Seamless Integration The Use of Engaging & Interactive Content Formats III.

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TechSmith Camtasia

MARCH 31, 2021

What’s the secret to creating great customer education content, fast? If you create content, you might get swept up striving for perfection. But when it comes to customer education content, this should be one of the last things on your mind. In this respect, customer education is closely tied to customer success.

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