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Conversational AI for customer service: a complete guide

Play.ht

Ever since I started working in AI, I’ve seen firsthand how conversational AI for customer service technology can transform the way we interact with customers. Conversational AI, a blend of artificial intelligence techniques including natural language processing (NLP) and machine learning, is at the forefront of this transformation.

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AI Tools to Enhance L&D in Manufacturing

Nvolve

Produce lifelike voiceovers: The L&D team can choose from over 900 AI-generated voices in 75 different languages, ensuring that the narration in their training video sounds natural and engaging rather than robotic. This results in high-quality audio narration that feels natural and engaging.

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Behind the Scenes with Maestro: Our Innovative and Effective eLearning Development Process

Maestro

Project Manager (PM) – Responsible for overseeing the project, managing timelines, and keeping the project on track and on budget. To sum up, this entire phase gives our brightest creative minds space to shine while helping us stay on track toward creating our shared vision.

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How to Find the Perfect Brand Tone for Your Corporate Video

fewStones

Whether it’s a professional and formal approach or a more casual and conversational vibe, your brand tone should be a reflection of your audience’s preferences, making them feel seen and understood. Track engagement, view duration, and other relevant metrics to gauge the effectiveness of your brand tone.

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Common VR health concerns, from motion sickness to safety

STRIVR

And there are other concerns about VR that crop up in conversation from time to time. At the time, the in-headset experience did not include motion tracking, either. When there is going to be a transition within the experience, we prime the user for that movement or change with voiceover prompts and smooth visual effects such as fades.

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What are the latest eLearning content creation tools for 2022?

Kitaboo

Moreover, it helps achieve a completely responsive HTML5 output, and track various versions of your content. You can organize all the content, making it easy for you to keep track of your content assets at all times. Besides, it also offers a choice of drag-and-drop widgets to add interactivity, through videos, audio, or quizzes.

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Do your learners a favour: write like a human

Clive on Learning

People will learn better if you use a friendly, conversational tone The 'personalisation principle’ holds that you will achieve better results by adopting a friendly, conversational tone than you will with a more formal approach. We respond emotionally to the human characteristics exhibited by on-screen text and voiceover.