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Best Customer Education Blogs: 25 Must-Reads for Learning Professionals

Talented Learning

Which blogs offer the best advice about customer education practices, strategies and technologies? But with such phenomenal recent growth in the customer experience market, there is no obvious answer. The thirst for tools that drive profitable customer relationships seems unquenchable.

20 Wonderful Resources for Using BLE Beacons in Mobile Learning


Since then, we have been doodling and dreaming about using this fascinating tool to create proximity-based learning applications. LearnerLab : This is a Slideshare presentation (from LearnerLab) that carries five brilliant examples of learning scenarios that could be powered up using iBeacons.

The Ultimate Guide to Creating an Online Course in 2018


Therefore, creating and selling courses online can be quite profitable with many professionals achieving 6- and 7-figure incomes. – How can I create a profitable course? Well, we created this massive guide to answer all those questions for you. Health and related services.

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FERGHSC on adopting eFront LMS & creating a new revenue stream


FERGHSC is an online tutoring business based in Sydney, Australia that focuses on supporting students in their final year of schooling (the Australian Higher School Certificate aka HSC) their focus is on developing systems for HSC success through video lessons, interactive feedback such as their essay marking service and website course material, developed by a team of experts. For more check out the full customer story on Slideshare: FERGHSC Customer Story from eFrontLearning.

Free e-Learning books


His guidance is as applicable to classroom-based as it is to e-learning based training." — Patty Crowell, director, Global Education Services, LSI Logic 20 webtools applied to teaching by Ana Maria Menezes Theory and Practice of Online Learning - Athabasca University Awarded the Charles A.

Train your new employees with the help of a Staff Induction Software now and see the change immediately


Our LMS platform has the capacity to provide training with modalities such as competency-based, learning paths or the implementation of fully customized training programs that would meet the needs of your company.

Guest Blogger, Bryan Jones of – How to Repurpose Content in under 1 hour


4: Create a highlight quote. 5: Create image quotes. 6: Create a video in PowerPoint. 7: Create a blog post. So let’s start creating multiple formats of a single piece of content! Create realistic scenarios that force learners to make decisions.

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What differentiates isEazy from the rest of the tools?


We’ve created what we always wanted as trainers! We have worked extremely hard to ensure that isEazy is a 100% intuitive program that will guide you through all the steps in creating a course, even if you don’t have experience with it. Integration with other content-creation services.

85+ Top Tools & Resources for Course Creators


We will be exploring 85 tools that will give you a competitive edge to create, market and sell online courses. Create a beautiful online school without any technical skills. Instructors can customize the learning experience to suit their specific needs, teaching style or course requirements. Adobe Captivate is one of the top premium authoring tools used to create immersive learning scenarios. Animoto is an excellent tool that can help you create impressive videos.

How to replace top-down training with collaborative learning (1)

Jay Cross

Workers have since replaced machines as the primary means of creating value. Companies rely on them to solve problems, delight customers, and stay ahead of the game. They have to keep up with a torrent of new products and services, not just their own but also their competitors’.

What Social Selling Can Do for Your eLearning Business

eLearning Brothers

When on a mission to purchase new products or services, people take all their questions online. The more you talk to your potential customers, the higher are the chances of discovering incidental similarities, such as a shared first name, birthplace or passion.

Complete Guide To Promote Your YouTube Video


Using a Custom Thumbnail and a Call To Action If you have a personal or company website, you can use your YouTube video to promote your website. To skillfully promote your video, you need to have a custom thumbnail.

How to Sell Online Courses from your own website – You Should Know


And guess what, I worked on creating my portfolio of courses, designed a website, crafted a marketing and brand strategy, and made money. By the way, you can create surveys by using Google Forms. Step #2: Create Course Content. Unfortunately, many content creators just spend too many hours to create content that’s too broad. Shorter video lessons tend to create longer student engagement. Step #3: Create your own Website.

How Can You Choose The Right Learning Management System?

Adobe Captivate

Have you created a requirement list for your new LMS platform? Not all Learning Management Systems are created equally. Perhaps you need online training webinars, videos, audio files, slideshares, or maybe a combination. How easy is it to create LMS reports, search and find all data for a corporate learner, and sift for compliance? Or does the LMS vendor provide this service for an additional fee? Also, read the reviews written on the customer support.

5 Ways to Share Your PowerPoint Presentation Online

DigitalChalk eLearning

Upload your presentation to a hosting service. Today, services such as iSpring Cloud (soon to be released), SlideShare , SlideBoom , and many others will host your slides on the web. Some services have features that let you monitor your presentations and solicit feedback from viewers. A word of caution: depending on the service, you may lose animations and effects. “Could I have a copy of your slides?”

Using Social Media for Learning: Tools & Practices #BHsocialmedia

Learning Visions

More content can be created by more contributors. Social media communities can now create communities for external learners – customers, resellers, technicians. Customers are now so knowledgeable about cars using the Internet. Cisco Learning Network Cisco wanted to support certifications around the world for technicians who service their networks. Create a safe place for people to ask their questions Sales people could share their own content.

How to Replace Top-Down Training with Collaborative Learning (4)

Jay Cross

We learn something from every interaction with a customer. ? Among the potential benefits of providing a world-class learning function to workers and throughout the extended enterprise are: Better, more knowledgable customer service. Fourth post in a series.

How to Repurpose Content in under 1 hour


4: Create a highlight quote. 5: Create image quotes. 6: Create a video in PowerPoint. 7: Create a blog post. So let’s start creating multiple formats of a single piece of content! Let’s assume that we’re going to start with the 50-100 word response we got from an internal expert (SME, manager, etc) we created in our microlearning tutorial. Create realistic scenarios that force learners to make decisions. 4: Create a highlight quote.

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LMS Ecosystems – The next big thing

eLearning 24-7

Offers a multitude of services to customers. Some Walmarts include groceries and auto services – including oil changes and alike. They also may have offered the ability to create courses for you, at a fee. I know what you are thinking – I have created my own ecosystem – my own Frankenstein. You do not have to include it, and as a complete ecosystem – it is customized to the client’s choice.

Best of the Best – Extended Enterprise or multi-tenant LMSs

eLearning 24-7

Just because a system lists itself as an extended enterprise does not mean it comes with multiple domains (which with some vendors includes customized) nor with multiple portals or my preferable term – “multi-tenant” You may see an “extended enterprise” which not only refers to the company’s employees, but also their customers and channel partners. That is the problem with the term and as such it creates quite a confusion in the marketplace.

Reflecting on my 2011

Jay Cross

I tagged 120 photos that captured a sense of what was going on with “2011″ I created a Slideshow but that comes all at once, and I sought to drip-feed the imagery of 2011 into my consciousness. Business = service. Customer spring (vacation). SlideShare.

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Low Cost LMSs – Yes, u can find one for under 10K

eLearning 24-7

Do these systems have customers with more than 10,000 users? If the system offers a robust customization front, then expect implementation time to be aligned to systems that cost more – i.e. depends on what is needed to be done and specs. Tech Support and Service – may or may not be included – always ask. They tend to be more self service than the market in general. . The argument that you have to spend over 50K to find a sweet LMS is totally bogus.

Free and Open Source Web Conferencing (Online Meetings, Webinars.


note : Epignosis has created a module that provides integration of BigBlueButton conferencing in eFront Open Source Learning Management System. It is available as hosted service or you download and install a package on your server with no limitations in usage or users.

Top 10 LMS/LCMS Trends and Forecasts

eLearning 24-7

Many vendors service multi-conglomerates that are international, rather than companies that are based only in country x and no where else. This trend is one of the worst in our industry and while not every vendor does this unscrupulous approach – with the appearance of worldwide dominance (even if they just have a sales office there and no clients), there are enough vendors who do this that it serves as a disservice to potential customers.