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Five Must-Have Skills for Learning Professionals: An Update

Mindflash

Fueled by a personal quest to avoid professional stagnation and a desire to see our profession thrive, I’ve tried to write about useful, practical, and value-added ideas that learning professionals can put to use in their work today. She was telling me that she needed her people to be competent and able to help customers.

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Business applications of Twitter

E-Learning Provocateur

But of course, tweet scanning also falls into the Customer Service portfolio. Organisations shouldn’t be scared by this; in fact, it presents you with an opportunity: Why not respond to the customer, remedy their issue and turn their loyalty back around? What an opportunity to win new customers! Personal applications.

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Social networking is king

E-Learning Provocateur

What if your customers advertised for you? The members aren’t obliged to promote the Fiskars brand or its products. This approach differs from traditional product flog marketing because it focuses on creating “fans&# , not customers. The question isn’t “what can we sell this person?&#

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Top 113 eLearning Posts and 28 Hottest Topics for 2010

eLearning Learning Posts

Performance Learning Productivity , May 28, 2010. The Org Structure of Enterprise 2.0 - trainingwreck , April 18, 2010. A Defense of the LMS (and a case for the future of Social Learning) - Social Enterprise Blog , May 12, 2010. Culture Change or Enterprise 2.0 Productivity (1318). Change (1893).

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Top 60 eLearning Posts for October 2010

eLearning Learning Posts

The art of Twitter , October 11, 2010 Learning how to use Twitter as a tool to develop your personal learning network is not always simple, and as with any other social networking tools, there is an unwritten protocol. Waiting For SuperExecutive: Why Executives Should Get on the Enterprise 2.0 Here’s some of what I pulled out.

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Top 10 eLearning Predictions 2011 #LCBQ

Tony Karrer

Virtual classrooms and smart-boards are used in a more student-centered way (not putting all the attention to one person up-front=bad). Production of content into eLearning is becoming much more of a commodity. Elliott Masie Learners as designers. Tony Bates - eLearning Outlook for 2011 1.

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The Business Web

Tony Karrer

Thousands of customers have already started using these applications simply by adding them to their existing salesforce.com implementations. Every market segment, geography, and customer will use these services with all of the rich customization and integration they demand- and much, much more. The Business Web.

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