Infopro Learning

FEBRUARY 21, 2021

Your business can prepare for future changes by updating your training outsourcing strategy and partnering with a managed learning services company. However, if you are looking to level up your training game this year and increase organizational agility, managed learning services might be the right solution.

Outsource 309

Outsource Services eLearning Strategy Strategy 309

Play.ht

APRIL 15, 2024

Ever since I started working in AI, I’ve seen firsthand how conversational AI for customer service technology can transform the way we interact with customers. It’s fascinating to see how these tools are not just changing, but significantly improving the customer experience across various sectors.

Customer Service 40

Customer Service Conversation Services Custom 40

Docebo

SEPTEMBER 15, 2021

One such activity, which yields massive returns, is customer training. . Let’s take a deep dive into the concept of customer education, and explore how you can create an external learning program for your organization. . What is customer training? Customer training examples. Why is customer training important?

Blended Learning 244

Blended Learning Custom LMS Brandon Hall 244

Learning Pool

MARCH 17, 2022

Learning Pool, a leading global provider of elearning solutions, has partnered with Capita Government Services, providing its award-winning Stream Learning Suite to facilitate the rollout of digital learning to an audience of 4,500 learners. .

Streaming 87

Streaming Suite Virtual Classroom Services 87

Paradiso

JANUARY 24, 2024

Customer training is a critical aspect of ensuring the success of your products or services. This guide is designed to provide you with a comprehensive understanding of customer training , its importance, and how to implement effective strategies. What is Customer Training? What are the Benefits of Customer Training?

Compliance Training 91

Compliance Training Custom Guide Authoring Tools 91

Hurix Digital

APRIL 25, 2024

As a result, businesses are realizing how important it is to make sure that tools and services are always available. In this aspect, cloud computing is dramatically changing the way we work, and companies worldwide are taking advantage of the cloud-based servers, services, and tools that this technology offers. Of this 626.4

Cloud Computing 40

Cloud Computing Services Server Security 40

Learning Pool

MARCH 7, 2023

Las Vegas, NV: The Silver award for ‘Customer Service Success – All Other Industries’ was presented to Learning Pool at the gala evening for the Stevie ® Awards for Sales and Customer Service 2023 at Caesars Palace on Friday 3rd March 2023.

Customer Service 90

Customer Service Services Custom Compliance Training 90

Aptara

APRIL 23, 2024

Frankfurt, April 23, 2024 – Bookwire, the leading global provider of digital services for publishers, and Aptara, a leading provider of comprehensive publishing solutions, proudly announce a strategic partnership aimed at revolutionizing publisher services and providing intelligent publishing solutions.

Services 52

Services eBook Cornerstone Expertise 52

Acorn Labs

JUNE 27, 2023

Building customer support and service capability is essential to supporting customers and products to ensure your company's success through continued customer loyalty and retention. What is customer support & service capability? What role does customer support and service capability play in that mission?

Performance Support 52

Performance Support Services Support Custom 52

Acorn Labs

JUNE 27, 2023

Building customer support and service capability is essential to supporting customers and products to ensure your company's success through continued customer loyalty and retention. What is customer support & service capability? What role does customer support and service capability play in that mission?

Performance Support 52

Performance Support Services Support Custom 52

BrainCert

FEBRUARY 16, 2024

iSpring Suite: iSpring Suite combines powerful authoring capabilities with expertise, enabling organizations to create engaging e-learning content effortlessly. With iSpring Suite, organizations can deliver dynamic and interactive learning experiences to their audience. Pros: Content can be easily uploaded and utilized.

LMS 52

LMS Platform Software Authoring Tools 52

Paradiso

MARCH 7, 2024

With the ever-changing business world and the challenge of losing customers, companies understand the importance of teaching customers effectively. Providing training and support to customers is crucial for long-term success. Explore the latest trends in customer training LMS to enhance your skill and knowledge.

LMS 91

LMS Trends Custom Metrics 91

Learning Pool

MARCH 2, 2022

Globally recognized Learning Pool is thrilled to have achieved success at the 2022 Stevie® Awards for Sales and Customer Service, scooping Gold for ‘Front-line Customer Service Team of the Year – Business Service Industries’. For more than a decade, we’ve retained a customer recommendation rate of 98%.

Customer Service 90

Customer Service Sales Services Custom 90

Ed App

JULY 29, 2022

Working in customer service is no walk in the park. It requires constant training, which can be difficult to sustain without proper customer service coaching tools. These can all help your team master the knowledge and skills needed to handle customers effectively. Customer Service Coaching Tool #1 – EdApp.

Customer Service 40

Customer Service Coaching Services Authoring Tools 40

Webanywhere

APRIL 24, 2024

Customer training is pivotal in enhancing product understanding and driving customer satisfaction. As markets become more competitive, equipping customers with essential skills and knowledge can significantly differentiate a business, ensuring retention and loyalty.

Association Learning Management System 52

Association Learning Management System LMS Association LMS Custom 52

Ed App

MAY 3, 2022

Using tools to improve retail customer service is essential to help onboard, train, and manage your employees. To help you with this, we’ve rounded up 10 tools to improve retail customer service to help rack up sales and meet your goals. Tool to Improve Retail Customer Service #1 – EdApp.

Customer Service 40

Customer Service Services Authoring Tools Custom 40

Appsembler

APRIL 1, 2024

In the rapidly evolving landscape of digital education, deploying Django applications using Platform-as-a-Service (PaaS) solutions stands as a pivotal strategy for enhancing eLearning platforms, Open edX, and virtual labs. For Django applications, PaaS presents an enticing proposition.

Services 52

Services Platform Association Learning Management System Blended Learning 52

Ed App

MARCH 17, 2021

Here are 10 customer service remote training activities. Customer Service Remote Training Activity #1 – Internal courses and knowledge testing. There are numerous LMS systems out there for managers and course creators to create courses for employees to learn and improve their existing customer service skills.

Customer Service 52

Customer Service Activities Services Custom 52

Integranxt

MARCH 14, 2024

In the ever-evolving media and entertainment industry, fostering positive customer experiences is paramount to building brand loyalty and driving subscriptions. Customer support plays a crucial role in achieving this goal, ensuring a smooth journey for users and addressing their needs efficiently.

Performance Support 52

Performance Support Support Custom Augmented Reality 52

Absorb LMS

JUNE 24, 2019

That’s why McKinsey promotes collaboration between L&D and the C-suite on setting learning objectives for the company. With objectives set, L&D can drive up company value by developing and retaining skilled talent, improving services and boosting productivity in target areas. CFO :Chief Financial Officer.

Suite 158

Suite Compliance Training Learning Objects Strategy 158

Integranxt

NOVEMBER 21, 2023

Modernization isn’t just about keeping up with technology; it’s about reimagining products to meet the ever-changing market demands and customer expectations. For eg: Microsoft Office 365 stands as favoured productivity suite.

Services 52

Services Productivity Product Guide 52

Learning Pool

AUGUST 18, 2022

Stream Learning Suite, pioneered by Learning Pool, the international leader in learning technologies, has been chosen as a ‘Top Social and Collaborative Learning Platform’ by eLearning Industry for 2022. . Customer support. Customer experience. Customer reviews. Company’s customer retention.

Streaming 89

Streaming Collaborative Learning Suite Diversity Training 89

Learning Pool

MAY 24, 2022

Learning Pool, the pioneers behind the industry-leading learning suite, Stream, has partnered with not-for-profit organization, True Athlete Project to offer online training to athletes, coaches and governing bodies via Stream Learning Suite. .

Streaming 90

Streaming Suite Project Brandon Hall 90

Matrix

JULY 13, 2022

Good customer service is key to a successful business. Happy customers equal profit whether you work in retail, tourism, or web development. However, offering an excellent product or service is not enough to ensure customer satisfaction. The undeniable importance of stellar customer service.

Customer Service 74

Customer Service Compliance Training Ideas Services 74

KnowledgeCity

APRIL 1, 2024

That’s where tailored solutions and customized training come in. In this article, we will explore the benefits of customized training solutions and how they can meet the specific needs of different industries. But not all training programs are created equal, and what works for one industry may not be as effective for another.

Industry 59

Industry Solution Custom Training 59

E-Learning Provocateur

JANUARY 31, 2022

Consider a bank that discovers a major pain point among its customers is the long turnaround time on their home loan applications. To accelerate throughput and thus improve the customer experience, the C-suite makes a strategic decision to invest in an AI-assisted processing platform.

Job 357

Job Metrics Learning Objects Evalution 357

Hurix Digital

NOVEMBER 23, 2023

Do you want to tap into new opportunities and grow your customer base? If yes, then you need to localize your products, services, and content. Translation and localization services mean the process of adapting them to the language, culture, and preferences of your target audience. Do you want to make your company global?

Internationalization 52

Internationalization Global Services Companies 52

Brilliant Teams

JULY 30, 2023

Breaking Down the Benefits of Translation and Localization Services - Introduction Discover the numerous benefits of translation and localization services in this comprehensive article. From reaching a global audience to enhancing user experience, explore how these services can elevate your business.

Internationalization 52

Internationalization Services Benefits Diversity Training 52

Thinkdom

NOVEMBER 21, 2023

Here are the 8 fantastic solutions to make your Learnings more engaging, effective and cost-effective with affordable eLearning content service options. The simplicity of reduced development time contributes to a more economical eLearning content service alternative, making it a financially savvy choice for impactful learning materials.

Blended Learning 52

Blended Learning Services Authoring Tools Content 52

Brilliant Teams

SEPTEMBER 18, 2023

Why Invest in ELearning Localization Services for Global Training? This is where eLearning localization services come into play. ELearning localization services involve adapting eLearning content to meet the linguistic, cultural, and technical requirements of a specific target audience. Are you looking for eLearning Solutions?

Internationalization 59

Internationalization Diversity Training Compliance Training Global 59

KMI Learning

JUNE 15, 2023

In 2012, a potential new client came to our KMI Learning team looking for an effective custom LMS solution to their problem. To foster growth and provide better service, LL needed to accommodate 10,000 simultaneous users, especially during the prime tax season months of February through April. Let’s call them LL.

Compliance Training 97

Compliance Training LMS Custom Solution 97

Hurix Digital

JUNE 12, 2020

Outsourcing custom eLearning services help you with the translation of the material as well, allowing you to increase knowledge retention. You also save a lot of money – outsourced services, on average, account for 42% of the training budget. How can you choose the one best suited for you? Diversified Scope.

Custom eLearning Development 52

Custom eLearning Development Services Providers Corporate eLearning 52

Hurix Digital

AUGUST 2, 2023

A Content Management System (CMS) can help you manage your digital content, deliver it on a variety of channels, and create enhanced digital experiences for customers. Using AEM platform services, you can develop digital experiences that are personalized to each user and deliver them in the best possible ways.

Services 52

Services Platform Digital Diversity Training 52

Paradiso

SEPTEMBER 13, 2023

In this blog post, we will delve into the issues that a customized LMS addresses, explore the latest trends in LMS development, and provide guidance on selecting the ideal software provider for your specific needs. How Does Custom LMS Development Enhance Business Performance?

Association Learning Management System 91

Association Learning Management System LMS Diversity Training Compliance Training 91

Learning Pool

JUNE 28, 2022

Learning Pool, the global elearning solutions provider, is thrilled to have partnered with Money and Pensions Service to develop a blended learning strategy by delivering the online elements of its money guidance training. . About the Money and Pensions Service? .

Blended Learning 80

Blended Learning Streaming Blended Services 80

Hurix Digital

JULY 4, 2023

AEM as a cloud service facilitates managing and optimizing digital content, which has become a critical need for businesses and plays a key role in determining the user experience. An effective Cloud Content Management System can enable you to manage your content smoothly, offer it on multiple channels, and enhance your customer experience.

Services 52

Services Benefits Authoring Tools Apache 52

Hurix Digital

JULY 26, 2023

AEM Development Services play an important role in this. A good Content Management System (CMS) can help you manage your content, render it on different channels and improve your customer experience. In the digital space today, personalized content has become a critical component of customer service and standards of experience.

Authoring Tools 52

Authoring Tools Custom Develop Adobe 52