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Speeding up Competency with a Business Aligned Onboarding Process for New Employees

Infopro Learning

The most successful onboarding programs are now strategically aligned with the business’s unique needs and goals. Leadership had changed along with the company’s vision for the customer service centers. They needed to upgrade their employee onboarding process to support this shift. Stage 1: Assessing Business Needs.

Business 294
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5 takeaways from MGM’s CHRO: Customer experience amid the Great Resignation

STRIVR

At its core, the hospitality industry is centered on customer service. It is the key to success, and customer interaction training is a critical part of the hospitality world for both new and existing employees. All of these changes tie back to the overarching goal of excellence in customer service.

Custom 102
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What Is A Learning Management System?

KnowledgeAnywhere

It's a software platform designed to create, distribute, and manage learning content and training programs for employees, partners, or customers. This data is vital for assessing the effectiveness of training programs. To learn more about key LMS features, read our article about Top 10 LMS Must-Have Features.

LMS 95
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KITABOO Offers 99.9% Uptime Through Automation Technology

Kitaboo

However, over the period, as its tools, features, and capabilities evolve, there is a need for a system upgrade to ensure that all KITABOO users benefit from its enhanced capabilities. Rather than deploy the upgrade at all servers at once, KITABOO follows the blue-green policy. Now, an issue in the server will lead to downtime.

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KITABOO offers 99.9% Uptime through Automation Technology

Kitaboo

However, over the period, as its tools, features, and capabilities evolve, there is a need for a system upgrade to ensure that all KITABOO users benefit from its enhanced capabilities. Rather than deploy the upgrade at all servers at once, KITABOO follows the blue-green policy. Now, an issue in the server will lead to downtime.

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Best Practices for Retail Training Programs

Roundtable Learning

In this article, we cover common types of retail training programs, best practices to implement your program and review a successful retail point of sale training case study. Types of Retail Training Programs. Your onboarding program can be the deciding factor if an employee succeeds or fails.

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How to Conduct Corporate Training Assessments to Boost Your ROI

ProProfs

But, like your training programs, you must conduct your training assessments the right way. . Corporate training assessments are employee assessments conducted at various stages of a corporate training and development program to improve its effectiveness. Online employee assessments make it easy to identify and address training needs.