Ed App
JULY 29, 2022
Working in customer service is no walk in the park. It requires constant training, which can be difficult to sustain without proper customer service coaching tools. These can all help your team master the knowledge and skills needed to handle customers effectively. Customer Service Coaching Tool #1 – EdApp.
Dashe & Thomson
JANUARY 27, 2011
Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS Online Video: the Perfect Social Learning Tool? Free online video is creating new global communities, granting their members both the means and the motivation to step up their skills and broaden their imaginations.
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TalentLMS
APRIL 11, 2022
With self-paced training starting to slump, could synchronous training (self-paced learning’s antithesis) be making a comeback? In this post, we ask: “ What is synchronous training? What is synchronous training? You’ll hear the terms synchronous and asynchronous used a lot in conjunction with employee training programs.
Association eLearning
MAY 11, 2016
If a customer service agent has had to sit through dry lecture videos that were filmed ten years ago, which are now online, that may be their image of eLearning.” If you sign up for an in-person workshop but need to watch an online video that explains the basics before you attend, that’s an example of blended learning.
Raptivity
SEPTEMBER 10, 2014
Let’s take the case of video learning. What is video learning anyway? Jadin, Gruber and Batinic say that “Video-based e-lectures offer interactive learning and more vivid and personalized forms of self-regulated learning.” In his classes, Bergmann says, students can’t just “watch the video and be done with it.”
BrainCert
JUNE 19, 2023
Two commonly used tools in the realm of online education are video conferencing platforms and virtual classrooms. In this blog post, we will explore the differences between video conferencing platforms and virtual classrooms, helping educators make informed decisions about which tool best suits their instructional needs.
Dashe & Thomson
MARCH 22, 2011
by Paul on March 23, 2011 in Classroom Learning , Video , blended learning Opening weekend of March Madness is over. Blended learning may be a newer phenomenon in the corporate world, but coaches have been using a mixture of video, instructor-led, experiential and peer-to-peer learning for decades. Yes, it hurts just typing it.
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