Remove Knowledge Base Remove Platform Remove Specialist Remove Teams
article thumbnail

Open edX vs. Canvas: Choosing the Best Platform for You

Appsembler

Maybe you’re looking for a platform to accommodate your specific course formats and integrate with your current tech stack. However, choosing the right platform requires a deep dive into your specific needs and how these platforms can meet them. You can access an open-source platform without additional overhead costs.

Open 52
article thumbnail

Understanding the Role and Impact of a Help Desk Job

Epilogue Systems

Ticket Management: Efficient routing of help tickets is crucial to direct them to the appropriate service teams or individuals. Knowledge Base: A help desk’s knowledge base is a treasure trove of information. However, this basic setup is not conducive to handling larger volumes of queries effectively.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Understanding the Role and Impact of a Help Desk Job

Epilogue Systems

Ticket Management: Efficient routing of help tickets is crucial to direct them to the appropriate service teams or individuals. Knowledge Base: A help desk’s knowledge base is a treasure trove of information. However, this basic setup is not conducive to handling larger volumes of queries effectively.

article thumbnail

10 Tips to Earn Money as an eLearning Professional

Trivantis

These are golden opportunities to earn money while you are picking up new skill sets and expanding your professional knowledge base. . If you go this route, you can always have a team of trained eLearning professionals on-hand to help you complete the project. . Capitalize on emerging eLearning technologies. .

article thumbnail

What Is Reskilling? +Benefits, Challenges, How-To (2022)

WhatFix

The pandemic left no choice for companies that were previously reluctant to switch from legacy systems to new cloud-based platforms. For example, a data entry specialist with strong technical skills can be reskilled into a data analyst role. For example, consider a reporting specialist that is skilled in Microsoft Access.

article thumbnail

How To: Organize Courses Using Categories

DigitalChalk eLearning

Don’t forget to check out our knowledge base if you have other questions, or feel free to contact our support team at 877-321-2451 opt. Want to learn more about the DigitalChalk e-learning platform? 1 or request a live demo with a Product Specialist. For DigitalChalk Users Tutorials eLearning Platform'

article thumbnail

14 Effective Ways to Reduce Employee Training Costs

WhatFix

Not only does the production of such content take resources from your learning and development (L&D) team but also trainees have to spend a lot of time to consume it, which translates into indirect training costs. Dedicated skills management platforms focus on understanding and visualizing the data on your team’s skills and abilities.

Cost 52