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The 5 Benefits of an Effective Customer Training Program

Appsembler

How much value does a customer training program really add? If you already have a training program that has proved itself to be somewhat effective, you might be reluctant to make any changes. You might be inwardly groaning at the thought of trying to justify a new training program to management. We don’t blame you.

Custom 98
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Learning on the Job in a SaaS-Driven World

Origin Learning

SaaS is defined as – “A software distribution model in which applications are hosted by a vendor or service provider and made available to customers over a network, typically the Internet.” The focus is now shifting towards deriving revenue by monetizing detailed training programs and ‘how-to guides’.

Job 113
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History of the LMS

eLearning 24-7

CBT Prior to online learning known then as WBT, and then the latter term of e-learning (vendors today, use it to refer to content that is online), there was CBT. ISP (Internet Service Providers) fees were high. Heck, I was in a doctorate program, whereas the majority of the ‘courses’ was via Lotus Notes, the other was ILT.

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Alternatives to (Enter System)

eLearning 24-7

Many are affiliated marketing links – this is where a vendor sets up an affiliate program, and folks who are affiliates make money, when you click the link on their site to go to the vendor’s site. Not every vendor does it though, and you will eventually figure out who does it a lot, by checking out the sites.

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Gender in the Workplace Study

eLearning 24-7

Over the past three months, we have been reaching out to learning system vendors throughout the world, seeking to find information on the number of female executives at their companies and whether or not they had a leadership development program, and if so, what are the breakdowns? Leadership development programs are no better.

Study 58
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The Augmented LMS: New Life for Talent Management Learning?

Talented Learning

At that time, interest in training customers, channel partners and others “outside the firewall” was on the rise, but many organizations either could not or would not use their internal employee-focused LMS to support external learning programs. The goal was integrated talent management. Extended Enterprise Specialists Roll Into Town.

LMS 78
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How to have a Happy Ending to Your ERP System Implementation Story

Dashe & Thomson

Implementing an ERP system – whether it’s SAP, Oracle eBusiness Suite, Microsoft Dynamics AX – is a big, hairy deal. Andrea suggests that weaving stories – like the monkey order debacle (check out that story in Andrea’s post) – into ERP system training enhances learning by providing memory hooks to important points.

System 179