Infopro Learning

JANUARY 21, 2021

Quality service is one of the critical factors today’s consumers consider before making a purchase. One of the most common complaints customers have today is that the customer service representatives that they talk to do not know enough about the organization’s offerings to answer their questions. Step 1: Planning.

Knowledge 380

Knowledge Productivity Product Blended Learning 380

Infopro Learning

SEPTEMBER 5, 2018

Have you ever talked to a sales rep and asked a question about a product their company sells only to have them stare back at you blankly, fumble over words or look for someone else to connect you with? Product training is no longer a nice-to-have in today’s customer obsessed world. Incorporate Product Training for Your Sales Team.

Sales 211

Sales Productivity Product Support 211

Ontuitive

JANUARY 19, 2023

Customer service is the direct link between your business and your customers. Outstanding customer service is important because it greatly impacts a company’s reputation and customer loyalty. In a survey conducted by NBC, the vast majority of the responders said that customer service has gotten worse during the pandemic times.

Adoption 170

Adoption Adopt Performance Support Support 170

Hurix Digital

AUGUST 3, 2023

Modern-day customers are always looking for products with the latest features and augmented functionalities, and businesses are expected to cater to their ever-changing demands and expectations. The need to constantly innovate and create products with better features has led to the development of product engineering services.

Engineering 52

Engineering Services Productivity Product 52

Infopro Learning

SEPTEMBER 5, 2018

Have you ever talked to a sales rep and asked a question about a product their company sells only to have them stare back at you blankly, fumble over words or look for someone else to connect you with? Product training is no longer a nice-to-have in today’s customer obsessed world. Incorporate Product Training for Your Sales Team.

Sales 193

Sales Productivity Product Support 193

eLearning Industry

MARCH 13, 2023

Learn how eLearning can be tailored to fit hardware and software, even services. Improve post-sales support and gain a competitive edge with eLearning. Discover the benefits of using eLearning for onboarding customers, from increased satisfaction to cost savings. This post was first published on eLearning Industry.

Services 86

Services Productivity Product Benefits 86

Integranxt

NOVEMBER 21, 2023

In the rapidly evolving business landscape, the continuous modernization of products stands as a critical factor for sustaining competitiveness. Modernization isn’t just about keeping up with technology; it’s about reimagining products to meet the ever-changing market demands and customer expectations. billion by 2025.

Services 52

Services Productivity Product Guide 52

Infopro Learning

JUNE 23, 2022

Organizations are also welcoming external training service providers with open arms to cater to the training needs of their employees, not one but multiple service providers. L&D leaders have recognized Managed Learning Services (MLS) as a suitable approach to address most of these challenges. At Infopro Learning, Inc, our?

Services 221

Services Management Outsource LMS 221

Hurix Digital

JULY 27, 2020

It is no longer looked at as an alternative or a supplementary tool to support learning objectives but a go-to choice to deliver customized and pointed content modules. Here is all you need to know about choosing one whose services and capabilities align perfectly with your training objectives. . A timeline for implementing it.

Custom eLearning Development 52

Custom eLearning Development Content Developer Blended Learning Services 52

Learning Rebels

FEBRUARY 1, 2024

Does the idea of being productive make you feel like you are juggling flaming chainsaws while blindfolded on a unicycle? Between designing workshops, crafting engaging training materials, and nurturing employee development, finding time to breathe, let alone be productive, feels like a pipe dream. Remember Franklin Planners?

Productivity 130

Productivity Product Tools Evernote 130

Hurix Digital

AUGUST 3, 2023

That is why businesses worldwide are constantly engaged in various processes to launch newer and better products regularly to keep up with changing customer preferences. These service providers are consultants who create new products with improved features and enhanced functionalities with the help of various tools and techniques.

Engineering 52

Engineering Services Productivity Product 52

Learning Management System Software India | Webnox Technologies

JANUARY 25, 2024

How to improve field technician productivity using field service management software? Overview Why Should Field Technician Productivity Be Enhanced? Real-Time Data Accessibility Improved Customer Satisfaction How Can You Improve Field Technician Productivity? Why Should Field Technician Productivity Be Enhanced?

Services 52

Services Software Productivity Product 52

Learning Management System Software India | Webnox Technologies

JANUARY 25, 2024

How to improve field technician productivity using field service management software? Overview Rathinakumar // 25-01-2024 Field service management software plays a pivotal role in enhancing technician productivity by streamlining operations and optimizing workflow. Why Should Field Technician Productivity Be Enhanced?

Services 52

Services Software Productivity Product 52

Infopro Learning

MAY 6, 2019

Why is Customer Service Training So Important? Customer service can greatly impact the success and perceptions of your organization. Great customer service can help you attain new business and maintain relationships with loyal customers. This is why customer service training is important.

Customer Service 272

Customer Service Methods Services Blended Learning 272

Hurix Digital

AUGUST 1, 2023

Digital product engineering services have emerged as the best solution to develop products that evolve with time and provide business value. The global product engineering services market is valued at $1,200 Billion in 2023 and is projected to reach $2,400 Billion by 2033 with a CAGR (Compound Annual Growth Rate) of 7.2%

Engineering 52

Engineering Trends Productivity Product 52

Docebo

OCTOBER 2, 2018

This free report, published in partnership with The 70:20:10 Institute, uncovers how performance support brings learning and working closer together. The demand for access and support for learning in the daily flow of work has led to increased focus on mobile learning solutions and ‘microlearning’.

Performance Support 137

Performance Support Support Performance Productivity 137

Acorn Labs

JUNE 27, 2023

Building customer support and service capability is essential to supporting customers and products to ensure your company's success through continued customer loyalty and retention. What is customer support & service capability? What role does customer support and service capability play in that mission?

Performance Support 52

Performance Support Services Support Custom 52

Acorn Labs

JUNE 27, 2023

Building customer support and service capability is essential to supporting customers and products to ensure your company's success through continued customer loyalty and retention. What is customer support & service capability? What role does customer support and service capability play in that mission?

Performance Support 52

Performance Support Services Support Custom 52

Aptara

APRIL 23, 2024

Frankfurt, April 23, 2024 – Bookwire, the leading global provider of digital services for publishers, and Aptara, a leading provider of comprehensive publishing solutions, proudly announce a strategic partnership aimed at revolutionizing publisher services and providing intelligent publishing solutions.

Services 52

Services eBook Cornerstone Expertise 52

Infopro Learning

DECEMBER 23, 2020

Today on 90% of consumers consider customer service to be a factor they consider before deciding whether to do business with a company (1). This is one of the many reasons industry leaders are doing all that they can to strengthen the skills of their customer service teams. Phase 1 Identifying Customer Service Challenges.

Customer Service 251

Customer Service Services Blended Learning Custom 251

TalentLMS

JULY 24, 2023

Customer support teams are the unsung heroes of every business. While job-related training is important, it’s equally vital to provide continuous support and empower these teams to thrive. In short, all it takes is for your customer support team to be continuously supported.

Performance Support 93

Performance Support Support Teams Custom 93

Integranxt

DECEMBER 25, 2023

In the dynamic landscape of modern business, the efficiency of product training is increasingly crucial. As companies diversify their product lines and markets expand, effective training strategies become essential for success. Each product demands unique knowledge and skills.

LMS 105

LMS Diversity Training Productivity Product 105

CommLab India

MARCH 28, 2024

This might be your cue to go over your product knowledge training! Or, picture your customer service representatives resolving technical issues swiftly, leaving customers feeling valued and supported. This is the power of effective product knowledge training. This is the power of effective product knowledge training.

Knowledge 57

Knowledge Productivity Product Strategy 57

Wahoo Learning

JUNE 13, 2023

So, let us demystify our bespoke eLearning Content Production service for you. This post offers an insight into what our eLearning production service entails and how it could fulfil your organisation’s course design needs. Our diverse eLearning content production techniques bring any topic to life.

Diversity Training 52

Diversity Training Services Productivity Product 52

Attensi

JANUARY 28, 2024

Why businesses need to focus on high impact training to improve productivity in 2024. When we discuss productivity issues with clients in the current climate, the context of the last four years is a recurring theme. 2022 was about flexible and hybrid working – productivity in a personalized way that works for individuals.

Productivity 105

Productivity Product Simulations Training 105

TalentLMS

APRIL 12, 2023

Product knowledge training has the power to boost your team’s performance and your company’s revenue. Many companies offer sales product training during onboarding. But it can be difficult for people to absorb all the information in such a short time—especially when they’re still new to the product.

Productivity 92

Productivity Product Knowledge Sales 92

Appsembler

OCTOBER 30, 2023

With this guide on increasing product adoption, you will learn what strategies, best practices, and tools you’re currently missing out on that could make a big difference. Here’s what you need to do to increase product adoption: Implement an LMS platform to train employees to sell your product better.

Adoption 105

Adoption Adopt Productivity Product 105

Appsembler

FEBRUARY 9, 2024

The ability to effectively convey the intricacies of your products or services is not just an advantage but a necessity. Many businesses recognize the need for a robust product knowledge training program but often find themselves at a crossroads, trying to figure out how to develop and implement such a strategy effectively.

Knowledge 52

Knowledge Productivity Product Program 52

Appsembler

APRIL 1, 2024

In the rapidly evolving landscape of digital education, deploying Django applications using Platform-as-a-Service (PaaS) solutions stands as a pivotal strategy for enhancing eLearning platforms, Open edX, and virtual labs. For Django applications, PaaS presents an enticing proposition.

Services 52

Services Platform Association Learning Management System Blended Learning 52

Docebo

JULY 1, 2015

In the last few years markets have become more competitive as product lifecycle is reducing and go to market timing is becoming more and more important. But the real factor that makes marketing more complex is that products and services are becoming more technological and therefore complex and so they require more knowledge to be used.

Productivity 100

Productivity Product Services Docebo 100

Ed App

JANUARY 27, 2023

The type of service provided to customers can make the difference between whether a brand or organization succeeds or fails. The best customer service solutions train your employees to offer superstar services and allow you to measure their performances so you can do adjustments along the way. That’s exactly what EdApp does.

Customer Service 75

Customer Service Services Solution Custom 75

Appsembler

AUGUST 1, 2023

Unlocking Growth with Product-Led Growth (PLG) Strategy – In this comprehensive guide, we explore the power of Product-Led Growth as a revolutionary business strategy. Key Takeaways: Understand the core principles of Product-Led Growth and its significance in the current market landscape.

Productivity 98

Productivity Product Strategy Metrics 98

Play.ht

APRIL 15, 2024

Ever since I started working in AI, I’ve seen firsthand how conversational AI for customer service technology can transform the way we interact with customers. Benefits of conversational AI in customer service 24/7 availability One of the standout benefits of conversational AI is its ability to handle customer queries all day and night.

Customer Service 40

Customer Service Conversation Services Custom 40

fewStones

MARCH 15, 2024

If you have new products on your shelves and are unsure about the best way to promote them, you’ve come to the right solution! In this article, I’ll present some options for promoting your products through videos. Here are 5 types of product launch videos you can choose from: 1. A teaser video is the perfect choice!

Productivity 52

Productivity Product Video Voiceover 52

Hurix Digital

APRIL 29, 2024

By proactively addressing potential problems, preventive maintenance minimizes downtime, enhances reliability, and extends the lifespan of IT assets, ultimately supporting the organization’s efficiency and competitiveness. Scheduled backups and data integrity checks further fortify the infrastructure against data loss or corruption.

Services 40

Services Metrics Cloud Computing Roles 40

Kitaboo

DECEMBER 31, 2023

The product development process involves conceiving, designing, testing, and refining a product to meet the expected needs of the consumers. Technology managers play a critical role in determining the relevance and potential of emerging technologies that impact product development. Table of Contents: I.

Toolkit 52

Toolkit Resources Productivity Product 52