Learning Systems RFP and Tier4 NexGen

eLearning 24-7

I note this, because this post covers my new Learning Systems RFP Template , which includes the latest NexGen Tier 4 feature sets. Why one RFP instead of specific ones for LXP and LMS? This is far better than them receiving a 20 page RFP or 100 page RFP. Vendors who gripe, clearly have never experienced a 10 page or more RFI/RFP (and high page RFPs are common). . Right now, SAP Litmos (LMS) and Brainshark (a Sales Enablement Platform) definitely have it.

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Is Your RFP Response On Point? Tips for Learning Systems Vendors

Talented Learning

This is a moment your sales team should relish. But preparing RFP responses can be brutal – especially if you blow it with unforced errors. What’s Wrong With This RFP Response? You rally your team and spend many hours developing an RFP response. So why are you losing at the RFP stage? But vendors have more control over RFP outcomes than you may think. Let’s look at some basic factors… 9 Ways to Build a Winning RFP Response.

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LMS RFP Tips: How to Find Your Best Learning Technology Fit

Talented Learning

Is the LMS RFP a Necessary Evil? A Request for Proposal (RFP) is one of the most widely used yet controversial tools for learning management systems buyers. The LMS RFP has developed a bad reputation because it is easily misunderstood. Shopping without an RFP may seem faster, easier and less complex, but your selection process will be subjective and loaded with assumptions that increase risk. Clients expect me to help them avoid RFP missteps.

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How to Create a Really Good LMS RFP

WBT Systems

Ask around for request for proposal (RFP) samples and send one of them to a dozen LMS vendors? You know the answer already if you read last week’s post : an LMS RFP is not the first step of the selection process, it’s the result of the first step. Only after a thorough requirements analysis process will you have the information you need to create a really good LMS RFP. Narrow down the field before sending out an RFP. Never send an RFP to 12 vendors or even 8 vendors.

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Meet the Hero of the Technical Sale: The Sales Engineer


Sales engineer” (SE) is the title you’re mostly likely to see on their business cards, however those in the business go by several titles. More often than not the word “engineer” is used, as in presales engineer, sales engineer , or solutions engineer. Sales Enablement

LMS Vendor Eyes Only: 10 Tips to Boost Sales

Talented Learning

With almost 700 LMS vendors in the world, competition for every sales opportunity is fierce. years, I have leveraged that software sales experience as an independent LMS selection consultant. It has been fascinating to observe the range of sales skills, styles, tactics and habits. Though blind luck sometimes prevails, the winning sales strategy is usually characterized by hard work, shrewdness, preparedness and ability to add value at every step in the sales process.

How to Choose the Right LMS? Ask a Learning Tech Analyst

Talented Learning

This includes business and use cases, functional and technical specifications, professional services requirements and expected usage levels. That’s why we communicate requirements in a structured request for proposal (RFP). If qualified vendors want to be considered, they must reply to the RFP in full. Often they spend too much time meeting vendors and getting caught up in the sales process, rather than driving selection forward.

One of These Services Is Not Like the Others

CLO Magazine

To ensure learning services investments meet business requirements, the role of the purchasing agent, and the knowledge required, are evolving. While procurement organizations are getting better at understanding the world of learning services, there are still significant challenges. During the past several years, a trend to commoditize learning services has evolved. Several business models have been created by vendors to quantify training outsourcing services.

10 questions to ask yourself to build a digital learning request for proposal


Writing a request for proposal (RFP) is not an exercise that can be improvised! So at Coorpacademy, we have worked together with our sales team to provide you with the best advice to build your digital learning RFP! In what format do I want to receive the responses to my RFP?

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Software Demo Success: How to Present Your LMS In Its Best Light

Talented Learning

Your sales team recently crafted a strong proposal in response to an LMS RFP , and the buyer has given your company a thumbs up. But after years as a software sales consultant, and now as an LMS selection advisor, I’ve learned how you can significantly improve your chances. I know a rep who generated excitement with prospects with “intro demos” but he refused to prep with a sales consultant.

The troubles of RFI writing and how to overcome them


If we feel we are suitable to the client, we will work towards submitting an RFP. The intrinsic nature of the RFP varies with each client. Of primary importance is fulfilling the requirements and complying with the RFP. You must overcome the obstacle course that is the RFP document in order to reveal what exactly the customer is asking for. This is obviously a sensitive yet vital component of the RFP, and therefore must be thought out carefully.

Got LMS Implementation Questions? Ask a Learning Tech Analyst

Talented Learning

That’s one reason why we clarify buyer requirements in a formal RFP. In addition, for clients who want our guidance beyond the primary selection process, we offer “Implementation Liaison” services. Success leads to new sales opportunities – especially when working with consultants like us, who recommend vendors on a continuous basis. The level of necessary professional services and their cost is a differentiator among learning systems providers.

CAC 2009 Student Presentations

Kapp Notes

Students have written a 40 page proposal, created a 20 minute "sales" presentation and are prepared for a 15 minute question and answer session from our corporate advisory council members (we have over 30 in attendance this semester). Mock E-Learning RFP Fall 2009 This semester the focus is on developing a “Training System” for the introduction of a new product from Big Power Tool Company (BPTC).

How Does LMS Selection Work? This Case Reveals All

Talented Learning

With 13 years in LMS sales and now nearly 3 years as LMS selection consultants, we’ve been directly involved in $65,000,000 worth of LMS selling and buying. People often ask me, “What exactly should I expect from your LMS selection process and services?” The association is dedicated to enabling and encouraging community service at the state and local level. Its “members” include approximately 1000 community service organizations.

Hiring a Technology Consultant

Web Courseworks

One of my sales people brought me in to talk one of his customers, a Midwest-based department store chain that had gotten off to a very late start in Y2K mitigation. My sales person had some unkind words for me in the parking lot later, but I’ll tell you how it turned out at the end of this blog post. “My My sales person had some unkind words for me in the parking lot…”. What’s in an effective request for proposals (RFP) for a consulting project?

Cornerstone-Saba Acquisition: What Does it Mean for LMS Customers?

Talented Learning

It may be more controversial, but as a recovering LMS sales guy, I’m not easily persuaded by polished marketing pitches. That’s when the sting of a rough implementation , a weak rollout and so-so customer service is sometimes the only thing that remains.

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How To Evaluate An LMS – Use Case Scenarios

Upside Learning

In most cases skilled sales people come with their presales/technical colleagues and demonstrate the system in detail. You may have asked a few questions and those were answered but how do you ensure the single most important thing – that this LMS solution/service will work for you for a good number of years? Even though you had a detailed RFP, the chances that the vendor skipped a few things are high as there are almost invariably time constraints in demos.

How B2B SaaS Companies Create Powerful Profitable Certified Agency Partner Programs with LifterLMS


Infusionsoft’s partner program helps customers onboard and builds an ecosystem of professionals that can offer services for people who want the software but need help setting it up. So we did the highest volume in terms of implementation, as well as sales in the region.

ABRH Launches DiscoverLink Talent to Serve the Needs of 5 Distinct Brands


ABRH is a diversified food services company operating four family and casual dining groups in the U.S., They needed a partner who would be responsive to their needs, starting with the sales process, extending into the complicated implementation and enduring through the life of the relationship. Customer Service and Technical Support Partner. Sen agrees that “customer service and tech support have been very responsive.

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Five Ways to Buy an LMS You Will Hate!

Talented Learning

The first instinct is to always blame the vendor and of course they carry the blame if they ever misrepresent themselves, don’t live up to their commitments or exaggerate their capabilities in the sales process. Download one of many free LMS RFP templates, and you can quickly have 1000 “must have” requirements that you will never use – and 3 “nice to have” future requirements. So they send the RFP to too few or too many.

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Can you recommend an LMS?

eLearning 24-7

Yet, as I have often noted, it is rarely pushed upon in an RFP, let alone a demo. You the consumer can use the support card as part of your RFP process, which I strongly recommend. . And I know folks who leave them are usually unhappy for various reasons, but I can tell you that I have had two in-depth meetings with SumTotal including one with the VP of Customer Service/Support and have seen the metrics. And many you can schedule a demo, send RFP, etc.

You Just Selected a Shiny New LMS. Great! Now What?

Talented Learning

Most of the once-shiny objects that made us feel so fulfilled eventually find their way to a garage sale, donation center or recycling bin. You’ve probably spent the past 3-12 months developing LMS requirements, researching potential vendors, reading RFP responses , watching demos and testing features in a sandbox. If you don’t already have an account with one of these services, you may want to use their free version to set-up a dedicated project account.

Top 10 Association LMS Features – 2020 Edition

Talented Learning

The realities of 2020 have accelerated their transformation at every stage of the learning systems life cycle from business case, requirements definition, RFP, contracting, deployment, content development, improvement – everything.

Vote for Your Strategic Training Supplier

Training Industry

This is done through pre-established selection criteria (RFP score carding) important to the organization. You want to make sure that the team servicing your account after the contract is signed meets your expectations after the sourcing process. It’s easy to become enamored with the sales team that “closes the deal” during the sourcing process and then learn that your team will be working with a completely different supplier team.

LMS Review: Docebo 7

Talented Learning

The self-service capability is still in place, but the business model and pricing are now geared towards disrupting the highly competitive mid/large global market. sales team to handle more sophisticated learning technology buying opportunities and RFPs, and has expanded implementation and support services staff to provide a higher level of help, guidance, expertise and ongoing support. See More Vendors in our LMS Directory.

The LMS Sandbox: How to Play For Keeps

Talented Learning

To find the best learning technology fit , we must sort through various learning platform types, license models , functionality, integration capacity , implementation services (or lack of) and overall costs. ” Meanwhile, from a seller’s perspective, an LMS sandbox is either encouraged, discouraged or endured — depending on a seller’s business model, technology approach and appetite for service. 6) Request for Proposal (RFP).

18 Top Learning Systems Trends to Watch in 2018

Talented Learning

Significant increase in sales effectiveness. And for many product and service companies, customer education directly influences acquisition, onboarding, retention and profitability. 1 Good Sales Help Wanted! Every one of the 700+ LMS solutions available today is sold through proactive sales professionals or online self-service mechanisms. In addition, sales veterans are usually plagued by non-compete agreements. When and how to use an RFP (or not).

LMS Demo Do’s and Don’ts

Talented Learning

Since LMS can mean a lot of different things to a lot of different people, and can range in cost from free to millions of dollars, let me quickly frame out the size and scope of each sales opportunity for context. The average five-year vendor bid for all licenses and services was $725K. The buyer anticipates increase in channel partner sales, new stream of revenue from sale of content and decrease in time to market for new products to “pay” for the new LMS.

Digital Learning Platforms In, LXP out

eLearning 24-7

How many vendors these days are receiving RFPs asking for an employee development platform, and in that RFP, it is really seeking a talent management system? SEP – Sales Enablement Platforms, they do exist and growing. They focus on sales training as their primary, although some go sales training, then call center/customer service training. But a Sales CRM and other sales functionality does exist and are essentials, beyond just the training component.

Learning System Award Winners 2019

eLearning 24-7

Sales Enablement Platforms which have a training and/or learning component – now slide into this category. of 70% of my LMS RFP Template. . 1 LMS for Financial Services – Unicorn LMS. * If you are in FS, this is the system to select. . #1 If you were in the nineties here in the states, and had a postal address, you likely received the Publisher’s Clearinghouse sweepstakes. I know I did.

How Can Associations Improve Member Education? Ask a Learning Tech Analyst

Talented Learning

The cost of inaction will be high and sales will be low! Professional services capabilities. When to issue an RFP (or not). We’ve all heard about today’s rapidly changing workforce dynamics and the critical shortage of qualified labor. Almost daily, new statistics highlight the need for effective skills training and professional development.

Free learning & development webinars for May 2017

Limestone Learning

Tuesday, May 2, 2017, 9AM – 10AM PT: 7 for 7: Increase Channel Sales 7x with Modern Learning Channel managers are optimistic about 2017. Channel Insight polls indicate that 55 percent of channel managers expect double-digit growth through their partners, and 62 percent expect their channel sales to grow faster than their direct business. This webinar will share proven partner training strategies for increasing channel sales. How to use sales certifications.

Is Your LMS License Model Misaligned? How to Avoid Costly Mistakes

Talented Learning

Throughout the last month, I’ve reviewed 12 RFP responses for 3 different LMS business scenarios: association learning, commercial training and corporate channel/customer education. The sale of content is the primary driver for this license model. 5) Revenue Share – A revenue share model is a specialized registration model tailored specifically to the sale of content. Making Sense of LMS License Models.

How to Buy a LMS

eLearning 24-7

The charge – is a percentile of the sale. Plus it eliminates the sales people following up with you and for many people they do not want to deal with that. If you are looking for a LMS, whether it is your first one or your next one, please consider my services. If you are interested, please click my LMS Buyer Services. I never did a RFP nor spent more time than necessary to find a system. Try to avoid using a RFP template.

LMS Trends: 2018 Mid-Year Learning Systems Market Update

Talented Learning

As product and service companies of all sizes turn to customer success as a source of competitive advantage, the need for training solutions that support customer acquisition, onboarding, retention and profitability will continue to expand. Multiple LMS vendors see this as a lucrative opportunity to boost content sales, so they’re leading the pack with sophisticated volume purchasing capabilities that fully support B2B workflows. 9) Good Sales Help Wanted!

Types of Learning Systems

eLearning 24-7

What is a sales enablement platform and why if they pitch it for sales training, does it offer customer service training too? Up after them, are sales enablement platforms for training and learning. One vendor I saw recently, noted they are a “sales learning platform,” but upon discussion, agreed they are a sales enablement platform. Sales Enablement Platforms. Most customers use them for sales training and customer support training.

EdCast vs Degreed vs Fuse – The Analysis

eLearning 24-7

Video Assessment – A video assessment is based on speech patterns/words used when practicing a scenario, sales training techniques, customer service techniques to the coach/mentor/manager. Where do you start?

Out with the old into the new LMS: Part 2

eLearning 24-7

Once you identify your LMS potentials, you can create a RFP or RFI with specific details you need and additional information on the company, etc. You identify the date you need them back by, who to contact at your company – which is you – for additional questions, and how they are to send back the RFP/RFI. Remember you are leaving them for a reason or multiple reasons, so why would you want to stay on, especially if you are fed up with them and their services.

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Halloween Edition – Tricks and Treats

eLearning 24-7

The pricing does not include any setup fees, professional services, support services or any additional fee items the vendor may charge. To RFP or not RFP. And they bundle out if you so choose, i.e. if you want only sales content, then they will put together only a sales bundle. They pushed a narrative of a coaching platform ideal for sales training. As a kid growing up, our house had a lot of pictures of clowns.

Reader Mail (Support, Rankings, etc.)

eLearning 24-7

Go on LinkedIn and find out who is head of customer support/tech support/services then reach out to them. They also have a sales enablement platform too, called Hub 360. I never understood why sales people or whomever is in that booth, scan badges and then never follow-up. I’d love to be the fly on the wall so to speak when they talk to whoever is running sales, and tells them, they got a lot of leads, but fails to mention they never contacted them.