CLO Magazine

APRIL 24, 2017

Speaking at a Human Capital Analytics Conference in New York, the chief learning officer for a large telecom made an interesting comment about her relationship with the CFO: “Two years ago, I usually tried to avoid meeting with our CFO. For example, it is almost impossible to purchase a learning management system without CFO approval.

Metrics 46

Metrics Phillips ROI Gartner 46

Degreed

JANUARY 9, 2019

To some New Years Resolutions are cliched, but as Learning & Development professionals, growth mindset is in our DNA and starting off the year with goals and ambitions is not only natural but mission critical to learning, growth, and achieving success. Centralize learning and deliver a uniform experience.

Develop 60

Develop Compliance Training Metrics Phillips 60

CLO Magazine

AUGUST 24, 2013

The company organizes its learning evaluation data using a tool, Metrics That Matter, from KnowledgeAdvisors that connects directly to its learning management system. Jaime Maas, manager of organizational development at Qualcomm, said its program managers are assigned to specific learning topics.

Evalution 55

Evalution Metrics Phillips Kirkpatrick 55

CLO Magazine

JUNE 29, 2013

Embrace a more robust approach to measuring learning outcomes. Every learning professional reading this article can send me irate emails. I’ve come to realize the relationship between employees participating in training and their ability to apply what was learned is a loose association at best. I hate ROI.

ROI 83

ROI Metrics Kirkpatrick Phillips 83

CLO Magazine

AUGUST 17, 2016

Demonstrating the business value for learning is not a matter of providing more resources for measurement, evaluation and analytics. It’s a process that permeates the learning cycle, starting with why? Delivering business value from learning has 10 steps. Ensure learning transfer. Start with why. Measure results.

Metrics 32

Metrics Phillips ROI Budget 32

CLO Magazine

AUGUST 24, 2013

Still, questions remain on how a learning leader should report evaluation metrics to senior leaders. Instead, focus on business outcomes and outline how learning has aligned to improve them, Bassi said. The effectiveness statement outlines the Kirkpatrick four levels of evaluation plus Phillips’ fifth level.

Standards 53

Standards Metrics Phillips Kirkpatrick 53

CLO Magazine

AUGUST 24, 2013

The framework for learning evaluation and measurement embraced by most in the industry starts with Kirkpatrick. The framework for learning evaluation and measurement embraced by most in the industry starts with Kirkpatrick. Others find this insufficient, arguing learning should have a dollar value.

Phillips 65

Phillips Kirkpatrick Ratio ROI 65

Jay Cross

SEPTEMBER 27, 2008

Norm Kamilkow, Mike Prokopeak, and the CLO staff must have a crystal ball back at the office in Chicago. The CLO Symposium that just ended at the Hotel Del Coronado focused on the perfect topic for times of economic meltdown — Measuring Success: Learning’s Positive Impact on Business. Scouts live by metrics.

ROI 36

ROI Metrics CLO Micro-Learning 36

CLO Magazine

JUNE 18, 2019

From left: Simon Berridge, Jan Cannon-Bowers, Christiana Zidwick, Brenda Sugrue, Eric Ellefsen, Shawn Phillips. Sugrue has led the charge the past four years in developing and executing EY’s learning strategy. Sugrue has led the charge the past four years in developing and executing EY’s learning strategy.

Virtual Classroom 36

Virtual Classroom Case Study Blended Learning Metrics 36