Zephyr Learning

APRIL 18, 2013

It goes without saying that a high performing workforce is essential for survival and success, therefore the continual evolvement and development of our knowledge, skills and abilities is critical. For learners to engage it must fit in to the business and role culture.

eLearning 69

eLearning Performance Support eLearning Tools Environment 69

Zephyr Learning

FEBRUARY 25, 2013

Develop the selective hearing attribute. In many cases individuals who have delivered well in the respective roles are given management roles. Most sales department will put their best sales person in a managerial role, for small to medium business this is potentially suicidal. Dictate to staff. Stand up and be shot down.

Management 40

Management Director Sales Project 40

Zephyr Learning

MAY 9, 2013

Social media and mobile technology are playing a key role in how we are sourcing information and knowledge, but there is little or no control from L&D which provides a worrying aspect on managing the knowledge being developed. So the pulling force in the elearning ‘tug-of-war’ is the unstructured learning that happens every day.

eLearning 82

eLearning Social Media Press Cost 82

Zephyr Learning

APRIL 2, 2013

We believe that mobile learning is going to play a significant role in our industry today, it is really important that we understand the power of the mobile technology world and what we need to do to avoid delivering meaningless content. Finally, there are trends starting to develop on video streaming via mobile devices.

Social Networks 57

Social Networks Mobile eLearning Strategy Learning 57

Zephyr Learning

AUGUST 7, 2014

They didn’t consider the long term effect a negative customer experience could have on their roles or even their business. Emotional intelligence has become a critical factor in the development of business and people performance, within challenging and aggressive industries it provides that competitive edge.'

Attitudes 71

Attitudes Interactive Customer Service Custom 71

Zephyr Learning

FEBRUARY 25, 2013

These decisions were made due to the fact that I was provided with no options (or only one option) for a role and due to the demands of a project I was forced to take a risk. When I look for a candidate to fulfil a role there are four needs the candidate much meet: The business need.

Personal 40

Personal Personalization Job Project 40

Zephyr Learning

FEBRUARY 25, 2013

eLearning should not be developed based on a singular idea or a vision, an elearning solution is about solving a performance issue, therefore it should not controlled by creative or functional flare. We know that perception and need for elearning is changing rapidly, this is thanks to: social media, games development and mobile apps.

Social Networks 51

Social Networks eLearning Social Network Social Media 51