Spark Your Interest

JANUARY 26, 2021

Customer Education is the most underestimated competitive advantage organizations have. And while traditionally it applied to businesses selling widgets or software, customer education now also applies to governments, and non-profits, who have a product or service. The benefits of customer education are many.

Custom 188

Custom Education Authoring Tools Miro 188

Docebo

APRIL 20, 2020

However, there are benefits to expanding your learning programs to non-employees, otherwise known as the extended enterprise. Let’s take a deep-dive into the importance of a customer training program and how you can make it work for your business. What is a Customer Training Program? Why is Customer Training important?

LMS 133

LMS Custom Brandon Hall Help 133

Infopro Learning

APRIL 28, 2021

Businesses have made drastic changes to meet the needs of both customers and employees. For many large enterprise organizations, training outsourcing has become a critical part of their success. Outsourcing with a provider that offers to learn administrative services can help your organization streamline many day-to-day L&D tasks.

Outsource 419

Outsource Providers Roles Agile 419

Coursera

NOVEMBER 7, 2023

These latest courses, Specialization, and Professional Certificates cover everything from Extended Reality (XR) and customer service to project management and AI. Akamai Customer Consulting and Support Professional Certificate by Akamai Are you interested in end-to-end project management? What will you learn next?

Customer Service 52

Customer Service Services Project Custom 52

Absorb LMS

SEPTEMBER 18, 2017

In 2 of our previous blog posts, we defined the meaning of Extended Enterprise (training, development, certification or support provided to your external non-employees) and reviewed its measurable benefits. Client lists several courses on their own customer facing website and links the pay button to an Absorb Deep Link.

Enterprise 158

Enterprise LMS Metrics Module 158

Docebo

MARCH 20, 2020

Enterprises can employ thousands, work with an equal number of partners, and serve customers across the globe. Here are three areas to focus upon and some tips to make sure you get it right: Enterprise Learning Styles – Blended Learning vs Hybrid Learning. Provide a program mix that fits your entire audience.

Enterprise 132

Enterprise Learning Environment Environment Blended Learning 132

EdCast

NOVEMBER 24, 2021

Enterprise customers can now leverage MyGuide’s enhanced natural language processing, conversational support and digital adoption experience– developed using IBM Watson–to accelerate their digital transformation initiatives. The post EdCast Launches EdConnect, the Platform-as-a-Service appeared first on Edcast.

Services 98

Services IBM Text-to-Speech Platform 98

Integranxt

JANUARY 16, 2024

This technological marvel is not just an accessory; it’s a pivotal driver of change, reshaping the fundamental aspects of business processes, strategies, and customer interactions. In this exploration, we delve into the top eight advantages of AI-driven automation, showcasing its transformative impact on modern enterprises.

Enterprise 52

Enterprise Business Predictions ROI 52

Infopro Learning

FEBRUARY 19, 2019

Learning is something that is constant with every organization, whether it’s an enterprise or SMB. Here, we’ll discuss the evolution of employee development and how managed learning services can keep your L&D engine at top speed as your organization grows. Enter Managed Learning Services. The Evolution of L&D.

Services 280

Services Diversity Training Outsource Organization 280

Hurix Digital

APRIL 12, 2023

Competition among enterprises in this age of start-ups is fierce. Business Analysis As A Service (BAaaS) can be a starting point for a project that makes a difference by analyzing and developing a clear concept of software application/product. BAaaS is a means of delivering value to customers. Cost-Effective Solution 2.

Analysis 52

Analysis Services Business Organization 52

Hurix Digital

APRIL 5, 2023

Competition among enterprises in this age of start-ups is fierce. Business Analysis As A Service (BAaaS) can be a starting point for a project that makes a difference by analyzing and developing a clear concept of software application/product. BAaaS is a means of delivering value to customers. Why is BA AS A Service needed?

Services 52

Services Organization Analysis Expertise 52

TIER1 Performance

FEBRUARY 16, 2024

How can data help inform decisions that support strategy activation? At Medstar Ambulatory Services, the vision is for the organization to be an oasis where everyone feels safe, appreciated, and taken care of—so that, ultimately, Medstar’s people can provide an exceptional world-class patient experience for others. Can you help?​”

Performance Support 52

Performance Support Activities Support Strategy 52

Hurix Digital

NOVEMBER 17, 2023

As businesses scale quickly and acquire more customers, their operations become more complex. The use of enterprise automation is expected to have a massive impact on the operational efficiency and bottom line of businesses. Let’s understand the various types, benefits, and best practices associated with enterprise automation.

Enterprise 40

Enterprise Benefits Compliance Training Predictions 40

eLearning 24-7

SEPTEMBER 30, 2022

Enterprise. What does a company who themselves may refer to as an “Enterprise” really mean exactly? Trying to define “Enterprise” related to business, isn’t clear cut. Trying to define “Enterprise” related to business, isn’t clear cut. The term, is ambiguous in its nature.

Enterprise 52

Enterprise Learning System System vendor 52

Coreaxis

MARCH 2, 2024

8 Reasons WHY to choose outsourced bookkeeping services Discover the top 8 compelling reasons why outsourcing bookkeeping services can significantly boost the efficiency and productivity of your business. In this article, we will explore six key reasons why outsourcing bookkeeping services is the smart choice for your business.

Outsource 52

Outsource Services Authoring Tools Confidentiality 52

Paradiso Solutions

DECEMBER 20, 2022

In contrast, the other is extended enterprise learning which is held for the workforce not working in the office but selling your products. Extended enterprise learning can also be categorized into Customer Training and Partner Training. Internal and External Enterprise Learning: 7 Key Differences.

Enterprise 52

Enterprise Compliance Training LMS Learning Management System 52

Ed App

DECEMBER 8, 2020

Are you seeking to maximize the learning within your enterprise? Based on these statistics alone, it’s worthwhile for any business, enterprise or not, to step out of traditional training and embrace modern LMS. Discover some of the top 10 enterprise LMS below. EdApp is free, but that doesn’t mean it has reduced features.

Association Learning Management System 94

Association Learning Management System LMS Learning Management System Enterprise 94

LearnUpon

AUGUST 26, 2021

It interprets anonymized data to build a list of recommended Courses for each user based on activity in their Portal. It matches the most relevant content to Learners’ needs based on their, and other users’, previous activity in the LMS. Then, it displays this list in a new “Recommended” tab.

Services 94

Services Course Portal Predictions 94

The Be-all and End-all Guide to Creating a Supreme LearnDash LMS

SEPTEMBER 5, 2023

And recognizing the multifaceted needs of modern enterprises, WisdmLabs has unveiled its latest game-changer. Introducing Bizblaze — an innovative set of services dedicated to helping in growing a WooCommerce website online. I know what you’re thinking — “How exactly does it work?”

Website 52

Website Services Scanning Plateau 52

InWhatLanguage

FEBRUARY 4, 2022

If you are in the automotive business, it is essential to provide the best customer service possible. This means offering translation services for your customers who speak a different language. There are many kinds of automotive language services, and each one has its unique benefits. Language Translation Services.

Services 52

Services Conference Customer Service Communication 52

Litmos

FEBRUARY 26, 2019

Are you offering your customer service team the resources they need to keep your customers loyal? In this article, I highlight 8 skills that are often overlooked in customer service online training. Customer Service Online Training: 8 Overlooked Skills To Consider. Time Management.

Customer Service 49

Customer Service Compliance Training Services Custom 49

Talented Learning

MARCH 4, 2020

An acquisition may mean instant access to a massive new customer base or lucrative distribution channels. But here’s the rub: Although an acquisition may be good for companies and investors on both sides of the deal, it’s rarely a treat for customers of the acquired business. My View From the LMS Customer Front Lines.

Saba 98

Saba Cornerstone LMS Custom 98

QuoDeck

JUNE 24, 2022

Companies across the world rely on a complete suite of business activities and processes that go into creating a product or providing a service. Commonly referred to as Value Chains, these multiple stages in a product or service offering increasingly determine an enterprise’s efficiency, profit, and success.

Enterprise 59

Enterprise Platform Corporate eLearning Suite 59

Web Courseworks

SEPTEMBER 28, 2015

What is an Extended Enterprise LMS? Extended Enterprise learning is a training system targeted at your non-employees such as external distribution partners, sales representatives, franchises, service technicians, and customers who use your products and services. Why train your Extended Enterprise audiences?

Enterprise 100

Enterprise LMS Business Metrics 100

Learning Pool

DECEMBER 15, 2020

ARC is a not-for-profit social enterprise that supports individuals and their loved ones in recovery from alcohol and drug addiction through learning, coaching, physical activity and community support. The online academy has been instrumental in allowing ARC to deliver its services during the current COVID-19 situation.

Services 94

Services Performance Support Security Customer Service 94

Matrix

OCTOBER 5, 2022

However, the larger category of extended enterprise learning has become more and more relevant in past years, with organizations becoming increasingly reliant on third-party providers and retailers. So, what is customer training in this greater picture, and why is it important for your company? What is customer training?

Blended Learning 73

Blended Learning Custom Benefits Create 73

Litmos

FEBRUARY 5, 2019

Are you offering your customer service team the resources they need to keep your customers loyal? In this article, I highlight 8 skills that are often overlooked in customer service online training. . Customer Service Training: 8 Overlooked Skills To Consider. Time Management.

Customer Service 40

Customer Service Compliance Training Services Custom 40

Avilar

JANUARY 10, 2023

25 years in business, expanded services, and industry recognition are just some highlights of what we accomplished together. To those customers who joined the Avilar community in 2022 – and those who have been with us for years (or decades!) – we say, “thank you!” 2022 was a milestone year! 2022 was a milestone year for Avilar!

Custom 88

Custom Association Learning Management System Teams Diversity Training 88

Enyota Learning

JULY 31, 2018

It could even be said that more than your product offering, it is the quality of your customer service that will make or break your organization. According to a report, businesses lose as much as $41 billion each year just to poor customer service. Today’s marketplace is incredibly competitive. How is this different?

Custom 94

Custom Customer Service Training Train 94

eAbyas Info Solutions

MARCH 5, 2023

This will be the first time that Indian customers will be able to directly access a comprehensive range of services from the local subsidiary of Moodle. “With a physical presence in India, we can offer more personalised services that meet the specific needs of Indian universities and businesses.

Moodle 59

Moodle Compliance Training Global Services 59

Hurix Digital

APRIL 17, 2019

to an already existing website, enterprise application or an online community. An integral element of any learning or training program, gamification helps to simplify learning and make it more immersive and interactive through active participation and observation. Gamification in Enterprise Training. billion in 2018.

Gamification 81

Gamification Services Diversity Training Enterprise 81

Hurix Digital

FEBRUARY 23, 2024

And when it comes to equipping your workforce with the right skills, custom eLearning solutions offer a superior approach compared to off-the-shelf courses. In contrast, custom eLearning solutions present themselves as a superior alternative, tailored precisely to your unique requirements.

Compliance Training 52

Compliance Training Custom eLearning Development Solution Custom 52

Training Orchestra

DECEMBER 29, 2021

Even if you’re super experienced at creating employee training, customer education is a whole different ball game. Creating a training program for your extended enterprise audience opens up a new world of opportunities – but that doesn’t mean it’s easy right off the bat.

Blended Learning 52

Blended Learning Custom Metrics Case Study 52

Talented Learning

JANUARY 21, 2020

EDITOR’S NOTE: Because extended enterprise learning involves multiple disciplines, we sometimes ask other experts to share their insights with our readers. Today we feature advice about customer value metrics from Laura Patterson , President of VisionEdge Marketing. And how can you reflect this in customer-focused metrics?

Metrics 90

Metrics Custom Score Streaming 90

Kitaboo

APRIL 23, 2024

High-end software solutions like KITABOO, a leading digital textbook platform , enables you to introduce interactive elements and encourage active participation through your training content. Demonstration Videos Demo videos are instrumental in driving product sales by helping employees visualize the end-product/service experience.

Video 52

Video Diversity Training Compliance Training Guide 52

Training Orchestra

DECEMBER 29, 2021

However, if all of your attention is focused inside your organization, you are almost certainly missing a trick – and that “trick” is customer training. What is customer training? Customer training (also known as customer education ) looks outside your organization to address an audience called the extended enterprise.

Custom 52

Custom Management Metrics LMS 52

Paradiso

JULY 7, 2022

The user experience is the most successful component of a customer, partner, or member training learning management system in organizations and associations, both the front end for learners and the back end for whoever is administering the activities. Increase the size of the Customer Success team. Extended enterprise features.

Association Learning Management System 172

Association Learning Management System LMS Association LMS Blended Learning 172