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In the last couple of years, performance improvement has become a key focus area for organizations across the world. To maintain a competitive advantage and increase their company’s market share, business leaders are increasingly investing in performance consulting. MORE
AGILE Change Leadership Discovery & Consulting EPSS Learning Ecosystems Learning Readiness Assessment Performer Support Sustained Capability Technology EPS extended blend holistic discovery performance paradigm point of work sustainability MORE
Performance support is anything that enables and/or accelerates speed-to-sustainable-performance, or speed-to-impact, or speed-to-productivity, or speed-to-competence, or speed-to-actionable-insight, or speed-to-any-damn-thing-that-drives-measurable-business-value. MORE
After one Chapter 11 fiasco and three Reduction-in-Force events in the last 10 years, I’ve decided it’s time to join the “gig economy” as a Human Performance Outfitter. MORE
Digital Performance Guidance DPG Performance Support Sustained Capability Discovery Learning Performance Assessment LPAMy own gap for the first 20 years of my L&D career was never considering there was a need to engage at PoW. Training WAS the standard solution after all, so why look beyond the obvious? MORE
In fact, to accurately assess readiness, I believe there are six major buckets of attributes and capabilities that should be considered. I developed an EPS Readiness Assessment a couple years ago that holistically covers the entire ecosystem where a sustainable EPS discipline can be integrated. EPSS Learning Readiness Assessment Performer Support EPS performance support Readiness Assessment MORE
Content & Resources the Knowledge Worker relies upon to optimize their individual performance at the task-centric and role-specific levels. Assessing attributes across critical Content & Resources overlaps directly with Workflows & Processes although is more specific to efficient accessibility and effective application at the Moment of Need at the Point-of-Work. Would you stop at assessing the toolbox and not include the tools inside? MORE
Momentum to accept the validity of performance support has been a long time coming as evidenced by a dramatic increase of articles advocating more L&D attention targeting performance outcomes. 70:20:10 Five Moments of Need learning & performance ecosystem Learning Performance Assessment Discovery performance support MORE
Trainings are too often evaluated based on hours of seat-time, rather than by any real assessment of knowledge and skills. A combination of knowledge transfer and performance support. Performance support is just-in-time learning that puts the knowledge employees need in their hands exactly at the moment they need it—not before (when they are unlikely to remember it), not after (when it is no longer useful), but right then and there. MORE
The biggest “sale” of all was that “Training drives performance!” They bought our shtick and internalized it to the point that anything that even smelled like performance issues meant training was the solution. EPSS Learning @ the Point of Work Learning Ecosystems Learning Readiness Assessment Performer Support learning strategy LinkedIn performance support performer support PSO MORE
70:20:10 AGILE Change Leadership EPS readiness assessment EPSS Learning Ecosystems MOOCs Performance readiness assessment Performance Support Performer Support Sustained Capability EPS intentional design moments of need MORE
EPS readiness assessment EPSS Learning Ecosystems Performance readiness assessment Performance Support Performer Support Sustained Capability performance consulting performance support workforce capabilityWhat follows is a short story…a true story…that positions a skill set that changed my life in the L&D discipline. MORE
This as a story, a pivotal story in my career, that validated re-thinking the significance of adopting an evolved strategy using a tactical Learning Performance Assessment (LPA) methodology embedded in a Learning Performance Solutions Discipline called DRIVER.and of course, becoming a die-hard learning performance ninja. Continuous Learning DRIVER Learning Performance Assessment Performer Support point of work design learning performance MORE
70:20:10 AGILE Change Leadership EPS readiness assessment EPSS Learning Ecosystems MOOCs Performance readiness assessment Performance Support Performer Support Sustained Capability EPS intentional design moments of need MORE
In today’s fast-paced world, organizations consider delivering performance-based learning solutions through corporate training. A robust performance management system (PMS) helps to boost overall organizational performance and attain competitive goals. MORE
Having been in L&D for many years in virtually every role from road warrior sales trainer to multiple leadership positions, I have been an advocate of the premise that Training Drives Performance. After drinking the Kool-Aid of a Performance Paradigm about ten years ago, I have become more convinced than ever that Training Does NOT Drive Performance – It Drives Potential. MORE
Adopting a performance support paradigm is a project that never ends. Because the dynamics of the learning performance ecosystem we need to support never ceases being dynamic. MORE
All organizations currently own a dynamic learning performance ecosystem. A "Point-of-Work Assessment Methodology" is designed to provide the answer. The inescapable question to ask is, “HOW OPTIMIZED IS IT?” MORE
In many ways this perceived lack of empathy is a lot like workforce performance…not what we do to ensure it, but what is not done to enable it. Continuous Learning Point of Work Assessment Sustained Capability #empathy #pointofwork MORE
Finding a “fit” is important, but DPS is only the enabling technology to a cultural shift and mindset that ground zero for building and sustaining performance is found at the Point of Work. What must come first is establishing a “human infrastructure” capable of wielding several key components: Data Analytics Discovery & Consulting DPS LES Performance Assessments Performance Support Performer Support Technology Tin Can xAPI EPS EPSS performance support MORE
70:20:10 Continuous Learning Discovery & Consulting DPS Learning Performance Assessment Learning Performance Ecosystem Point of Work Assessment #Pointofwork #PWA #performancesupport MORE
Accelerated Productivity Change Leadership Insight Curation Intentional Design Learning Performance Ecosystem Moment of Need Performance Support Point of Work Assessment Sustained Capability Workforce Capability #digitaltransformation #digitalperformancesupport #pointofwork #productivityacceleration MORE
They’re focused on communication and task support as really the two key things. In addition to the training, they’ve provided resources and very specific performance support tools. It’s hard to remember everything you’re supposed to do (only 2 people do the physical search, one scribes, one leads; call out to see if anyone’s there first; assess structural safety; mark what’s found and move on, the list goes on). MORE
Using Edgar Schein ’s definition of organizational culture, you’ll want to know to what extent: Underlying beliefs and assumptions support learning in your organization. Another assessment tool is one created by Marcia Conner which she calls a “learning culture audit”. MORE
EPS readiness assessment EPSS Learning Ecosystems Performance readiness assessment Performance Support Performer Support Sustained Capability performance consulting performance support workforce capabilityWhat follows is a short story…a true story…that positions a skill set that changed my life in the L&D discipline. MORE
In this article, I outline the significance of Performance Support Tools (PSTs) and how they can boost learning. Why You Should Use Performance Support Tools. Let’s first understand what exactly Performance Support Tools (PSTs) are and why you should invest on them. MORE
This mission… should you choose to accept it…is to seek out individuals possessing the expertise of a performance consultant. 70:20:10 AGILE Continuous Learning Discovery & Consulting Learning @ the Point of Work Learning Ecosystems Micro-Learning Performance Assessments Performer Support Sustained Capability Technology discovery performance diagnostic moments of need performance support Point-of-Work MORE
Bridging Skills-gaps, Driving Workforce Performance, and Increasing ROIs. Employee performance analysis is a significant aspect of modern corporates. With changing job roles and training methods, the traditional performance analysis process is not considered adequate. MORE
Performance Support is a lot more complex than a job aid. I would add that when properly integrated as an inclusive bridge between training and actual work performance there exists an inherent strategic value that up until recently was rarely considered. I would even go so far as positioning a Performance Support Strategy as a key driver over a Learning & Development strategy. MORE
What is a skills assessment? But, the best way to understand one’s abilities and level of proficiency is to conduct a skills assessment. . What is a Skills Assessment? When to Use a Skills Assessment Test. Benefits of a Skills Assessment. MORE
Given the report was focused on LMS I wondered if “learning technology” was code for LMS and performance support technology would remain separate and apart from learning strategy. 70:20:10 DPS DRIVER EPSS Five Moments of Need Learning Performance Assessment Performance Assessments Performance Support point of work Sustained Capability performance support MORE
In this article, I would focus the topic that has been quite debatable historically around the neck of training and development, i.e. assessment. Assessment in the world of corporate training has become complicated because of certain factors. MORE
In today’s modern era, the perfect learning universe comprises of modern Learning Management System (LMS), Learning & Performance Platform (LPP), and Learning Experience Platform (LXP). The robust performance management platforms offer personalized training content to meet pertinent needs. MORE
However, at this point, you might be wondering how xAPI is relevant to performance support and workflow learning. In a nutshell, learners go about their business learning stuff from a system like Ontuitive that supports xAPI. MORE
Living in Learning
MAY 9, 2018
Given the report was focused on LMS I wondered if “learning technology” was code for LMS and performance support technology would remain separate and apart from learning strategy. 70:20:10 DPS DRIVER EPSS Five Moments of Need Learning Performance Assessment Performance Assessments Performance Support point of work Sustained Capability performance support
Living in Learning
AUGUST 18, 2018
Adopting a performance support paradigm is a project that never ends. Because the dynamics of the learning performance ecosystem we need to support never ceases being dynamic.
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Living in Learning
JANUARY 23, 2018
Finding a “fit” is important, but DPS is only the enabling technology to a cultural shift and mindset that ground zero for building and sustaining performance is found at the Point of Work. What must come first is establishing a “human infrastructure” capable of wielding several key components: Data Analytics Discovery & Consulting DPS LES Performance Assessments Performance Support Performer Support Technology Tin Can xAPI EPS EPSS performance support
Living in Learning
DECEMBER 17, 2018
All organizations currently own a dynamic learning performance ecosystem. A "Point-of-Work Assessment Methodology" is designed to provide the answer. The inescapable question to ask is, “HOW OPTIMIZED IS IT?”
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Personalized training is a powerful and effective approach that assesses an individual’s. further by continuously modifying the training plan to adapt to the performance of the learner. mechanics, learning mechanics and assessment mechanics—which.
Living in Learning
MARCH 31, 2019
Performance support is anything that enables and/or accelerates speed-to-sustainable-performance, or speed-to-impact, or speed-to-productivity, or speed-to-competence, or speed-to-actionable-insight, or speed-to-any-damn-thing-that-drives-measurable-business-value.
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Living in Learning
APRIL 1, 2016
70:20:10 AGILE Change Leadership EPS readiness assessment EPSS Learning Ecosystems MOOCs Performance readiness assessment Performance Support Performer Support Sustained Capability EPS intentional design moments of need
Living in Learning
JULY 23, 2018
70:20:10 Continuous Learning Discovery & Consulting DPS Learning Performance Assessment Learning Performance Ecosystem Point of Work Assessment #Pointofwork #PWA #performancesupport
Living in Learning
MAY 21, 2018
After one Chapter 11 fiasco and three Reduction-in-Force events in the last 10 years, I’ve decided it’s time to join the “gig economy” as a Human Performance Outfitter.
Living in Learning
MAY 15, 2018
Momentum to accept the validity of performance support has been a long time coming as evidenced by a dramatic increase of articles advocating more L&D attention targeting performance outcomes. 70:20:10 Five Moments of Need learning & performance ecosystem Learning Performance Assessment Discovery performance support
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the latest Performance Management Maturity Model. and Auto-Translation3 Give Your Video Content New Value4 Question Time: Make Assessments Interesting5 Customizable Themes: Great Design Made Easy6 Learning that Looks Great, No Matter. bored is to mix up your assessment.
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Living in Learning
APRIL 1, 2016
70:20:10 AGILE Change Leadership EPS readiness assessment EPSS Learning Ecosystems MOOCs Performance readiness assessment Performance Support Performer Support Sustained Capability EPS intentional design moments of need
G-Cube
AUGUST 12, 2019
In today’s fast-paced world, organizations consider delivering performance-based learning solutions through corporate training. A robust performance management system (PMS) helps to boost overall organizational performance and attain competitive goals.
Living in Learning
MAY 9, 2019
Content & Resources the Knowledge Worker relies upon to optimize their individual performance at the task-centric and role-specific levels. Assessing attributes across critical Content & Resources overlaps directly with Workflows & Processes although is more specific to efficient accessibility and effective application at the Moment of Need at the Point-of-Work. Would you stop at assessing the toolbox and not include the tools inside?
Living in Learning
OCTOBER 11, 2012
Performance Support is a lot more complex than a job aid. I would add that when properly integrated as an inclusive bridge between training and actual work performance there exists an inherent strategic value that up until recently was rarely considered. I would even go so far as positioning a Performance Support Strategy as a key driver over a Learning & Development strategy.
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PA G E 1 0 3 Define the performance goals and. experiences that support and enable change in service. Define the performance goals and barriers. performance goals and any barriers that need to be. assessments, or any initial ideas for the solution. performance.
Your Training Edge
NOVEMBER 11, 2015
In this article, I would focus the topic that has been quite debatable historically around the neck of training and development, i.e. assessment. Assessment in the world of corporate training has become complicated because of certain factors.
Living in Learning
MAY 10, 2019
Accelerated Productivity Change Leadership Insight Curation Intentional Design Learning Performance Ecosystem Moment of Need Performance Support Point of Work Assessment Sustained Capability Workforce Capability #digitaltransformation #digitalperformancesupport #pointofwork #productivityacceleration
InfoPro Learning
FEBRUARY 9, 2017
In the last couple of years, performance improvement has become a key focus area for organizations across the world. To maintain a competitive advantage and increase their company’s market share, business leaders are increasingly investing in performance consulting.
Living in Learning
JUNE 6, 2016
EPS readiness assessment EPSS Learning Ecosystems Performance readiness assessment Performance Support Performer Support Sustained Capability performance consulting performance support workforce capabilityWhat follows is a short story…a true story…that positions a skill set that changed my life in the L&D discipline.
Living in Learning
JUNE 6, 2016
EPS readiness assessment EPSS Learning Ecosystems Performance readiness assessment Performance Support Performer Support Sustained Capability performance consulting performance support workforce capabilityWhat follows is a short story…a true story…that positions a skill set that changed my life in the L&D discipline.
G-Cube
AUGUST 19, 2019
In today’s modern era, the perfect learning universe comprises of modern Learning Management System (LMS), Learning & Performance Platform (LPP), and Learning Experience Platform (LXP). The robust performance management platforms offer personalized training content to meet pertinent needs.
Living in Learning
OCTOBER 13, 2014
In fact, to accurately assess readiness, I believe there are six major buckets of attributes and capabilities that should be considered. I developed an EPS Readiness Assessment a couple years ago that holistically covers the entire ecosystem where a sustainable EPS discipline can be integrated. EPSS Learning Readiness Assessment Performer Support EPS performance support Readiness Assessment
Your Training Edge
FEBRUARY 3, 2014
Trainings are too often evaluated based on hours of seat-time, rather than by any real assessment of knowledge and skills. A combination of knowledge transfer and performance support. Performance support is just-in-time learning that puts the knowledge employees need in their hands exactly at the moment they need it—not before (when they are unlikely to remember it), not after (when it is no longer useful), but right then and there.
Living in Learning
JULY 11, 2018
In many ways this perceived lack of empathy is a lot like workforce performance…not what we do to ensure it, but what is not done to enable it. Continuous Learning Point of Work Assessment Sustained Capability #empathy #pointofwork
Living in Learning
JUNE 29, 2015
AGILE Change Leadership Discovery & Consulting EPSS Learning Ecosystems Learning Readiness Assessment Performer Support Sustained Capability Technology EPS extended blend holistic discovery performance paradigm point of work sustainability
Living in Learning
APRIL 27, 2018
This as a story, a pivotal story in my career, that validated re-thinking the significance of adopting an evolved strategy using a tactical Learning Performance Assessment (LPA) methodology embedded in a Learning Performance Solutions Discipline called DRIVER.and of course, becoming a die-hard learning performance ninja. Continuous Learning DRIVER Learning Performance Assessment Performer Support point of work design learning performance
Living in Learning
MARCH 16, 2018
Digital Performance Guidance DPG Performance Support Sustained Capability Discovery Learning Performance Assessment LPAMy own gap for the first 20 years of my L&D career was never considering there was a need to engage at PoW. Training WAS the standard solution after all, so why look beyond the obvious?
Avilar
MAY 20, 2020
What is a skills assessment? But, the best way to understand one’s abilities and level of proficiency is to conduct a skills assessment. . What is a Skills Assessment? When to Use a Skills Assessment Test. Benefits of a Skills Assessment.
Ontuitive
OCTOBER 12, 2016
However, at this point, you might be wondering how xAPI is relevant to performance support and workflow learning. In a nutshell, learners go about their business learning stuff from a system like Ontuitive that supports xAPI.
G-Cube
SEPTEMBER 27, 2019
Bridging Skills-gaps, Driving Workforce Performance, and Increasing ROIs. Employee performance analysis is a significant aspect of modern corporates. With changing job roles and training methods, the traditional performance analysis process is not considered adequate.
Living in Learning
MAY 25, 2017
This mission… should you choose to accept it…is to seek out individuals possessing the expertise of a performance consultant. 70:20:10 AGILE Continuous Learning Discovery & Consulting Learning @ the Point of Work Learning Ecosystems Micro-Learning Performance Assessments Performer Support Sustained Capability Technology discovery performance diagnostic moments of need performance support Point-of-Work
Adobe Captivate
JULY 10, 2018
In this article, I outline the significance of Performance Support Tools (PSTs) and how they can boost learning. Why You Should Use Performance Support Tools. Let’s first understand what exactly Performance Support Tools (PSTs) are and why you should invest on them.
Clark Quinn
MAY 31, 2011
They’re focused on communication and task support as really the two key things. In addition to the training, they’ve provided resources and very specific performance support tools. It’s hard to remember everything you’re supposed to do (only 2 people do the physical search, one scribes, one leads; call out to see if anyone’s there first; assess structural safety; mark what’s found and move on, the list goes on).
The Performance Improvement Blog
JULY 1, 2016
Using Edgar Schein ’s definition of organizational culture, you’ll want to know to what extent: Underlying beliefs and assumptions support learning in your organization. Another assessment tool is one created by Marcia Conner which she calls a “learning culture audit”.
Living in Learning
OCTOBER 26, 2016
Having been in L&D for many years in virtually every role from road warrior sales trainer to multiple leadership positions, I have been an advocate of the premise that Training Drives Performance. After drinking the Kool-Aid of a Performance Paradigm about ten years ago, I have become more convinced than ever that Training Does NOT Drive Performance – It Drives Potential.
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