PERFORMANCE SUPPORT:  Start with a Learning Performance Assessment

Living in Learning

Given the report was focused on LMS I wondered if “learning technology” was code for LMS and performance support technology would remain separate and apart from learning strategy. 70:20:10 DPS DRIVER EPSS Five Moments of Need Learning Performance Assessment Performance Assessments Performance Support point of work Sustained Capability performance support

Why Adopt Point-of-Work Assessment Methodology?

Living in Learning

All organizations currently own a dynamic learning performance ecosystem. A "Point-of-Work Assessment Methodology" is designed to provide the answer. The inescapable question to ask is, “HOW OPTIMIZED IS IT?”

POINT-of-WORK: Where to Look for Performance Support ROI

Living in Learning

Adopting a performance support paradigm is a project that never ends. Because the dynamics of the learning performance ecosystem we need to support never ceases being dynamic.

Anatomy of Digital Performance Support (DPS) Integration

Living in Learning

Finding a “fit” is important, but DPS is only the enabling technology to a cultural shift and mindset that ground zero for building and sustaining performance is found at the Point of Work. What must come first is establishing a “human infrastructure” capable of wielding several key components: Data Analytics Discovery & Consulting DPS LES Performance Assessments Performance Support Performer Support Technology Tin Can xAPI EPS EPSS performance support

State of the Front-Line Manager

difference to how your organization performs? how front-line managers perform. how individual contributors perform, increases that show up in engagement, retention, and productivity. support industry dedicated to. assessments, training, and coaching all. perform.

POINT-of-WORK:  Performance Is as Good as the Support…Not Just Training

Living in Learning

70:20:10 Continuous Learning Discovery & Consulting DPS Learning Performance Assessment Learning Performance Ecosystem Point of Work Assessment #Pointofwork #PWA #performancesupport

PERFORMANCE SUPPORT: Questions, Questions & More Questions

Living in Learning

Momentum to accept the validity of performance support has been a long time coming as evidenced by a dramatic increase of articles advocating more L&D attention targeting performance outcomes. 70:20:10 Five Moments of Need learning & performance ecosystem Learning Performance Assessment Discovery performance support

Myths, Monsters & Performer Support

Living in Learning

The biggest “sale” of all was that “Training drives performance!” They bought our shtick and internalized it to the point that anything that even smelled like performance issues meant training was the solution. EPSS Learning @ the Point of Work Learning Ecosystems Learning Readiness Assessment Performer Support learning strategy LinkedIn performance support performer support PSO

Performance Support: Gimme Three Clicks!

Living in Learning

70:20:10 AGILE Change Leadership EPS readiness assessment EPSS Learning Ecosystems MOOCs Performance readiness assessment Performance Support Performer Support Sustained Capability EPS intentional design moments of need

Performance Support: Just Gimme Three Clicks!

Living in Learning

70:20:10 AGILE Change Leadership EPS readiness assessment EPSS Learning Ecosystems MOOCs Performance readiness assessment Performance Support Performer Support Sustained Capability EPS intentional design moments of need

Agile Microlearning Explained

Personalized training is a powerful and effective approach that assesses an individual’s. further by continuously modifying the training plan to adapt to the performance of the learner. mechanics, learning mechanics and assessment mechanics—which.

Assessment Overkill

Your Training Edge

In this article, I would focus the topic that has been quite debatable historically around the neck of training and development, i.e. assessment. Assessment in the world of corporate training has become complicated because of certain factors.

Assembling the Performance Support Strategy Puzzle

Living in Learning

Performance Support is a lot more complex than a job aid. I would add that when properly integrated as an inclusive bridge between training and actual work performance there exists an inherent strategic value that up until recently was rarely considered. I would even go so far as positioning a Performance Support Strategy as a key driver over a Learning & Development strategy.

POINT-of-WORK: Empathy at the Hands of Performance Support?

Living in Learning

In many ways this perceived lack of empathy is a lot like workforce performance…not what we do to ensure it, but what is not done to enable it. Continuous Learning Point of Work Assessment Sustained Capability #empathy #pointofwork

Performance Consultant Lives Matter!

Living in Learning

EPS readiness assessment EPSS Learning Ecosystems Performance readiness assessment Performance Support Performer Support Sustained Capability performance consulting performance support workforce capabilityWhat follows is a short story…a true story…that positions a skill set that changed my life in the L&D discipline.

12 Ways to Get the Most Out of Your Authoring Tool

the latest Performance Management Maturity Model. and Auto-Translation3 Give Your Video Content New Value4 Question Time: Make Assessments Interesting5 Customizable Themes: Great Design Made Easy6 Learning that Looks Great, No Matter. bored is to mix up your assessment.

Performance Consultant Lives Matter!

Living in Learning

EPS readiness assessment EPSS Learning Ecosystems Performance readiness assessment Performance Support Performer Support Sustained Capability performance consulting performance support workforce capabilityWhat follows is a short story…a true story…that positions a skill set that changed my life in the L&D discipline.

Why Consider an EPS Readiness Assessment?

Living in Learning

In fact, to accurately assess readiness, I believe there are six major buckets of attributes and capabilities that should be considered. I developed an EPS Readiness Assessment a couple years ago that holistically covers the entire ecosystem where a sustainable EPS discipline can be integrated. EPSS Learning Readiness Assessment Performer Support EPS performance support Readiness Assessment

What is authentic assessment?

Learning with e's

Assessment. It's important because it shows that assessment drives they way we teach. Cathy proposes a causal link between the way we conduct assessment in formalised education and the deficit we see today in the workplace. Do you have good examples of authentic assessment?

MOOCs and Performance Support

Your Training Edge

Trainings are too often evaluated based on hours of seat-time, rather than by any real assessment of knowledge and skills. A combination of knowledge transfer and performance support. Performance support is just-in-time learning that puts the knowledge employees need in their hands exactly at the moment they need it—not before (when they are unlikely to remember it), not after (when it is no longer useful), but right then and there.

Living up to the Promise of eLearning: Closing the Learning-Doing Gap

such as using technology to support structured. demonstrate successful performance in the. we’re using to support this journey. built into the journey We will judge performance. performance on the job We’re not that clear what. self-assessment.

So…You Want to Become a Learning Performance Ninja – Good Choice!

Living in Learning

This as a story, a pivotal story in my career, that validated re-thinking the significance of adopting an evolved strategy using a tactical Learning Performance Assessment (LPA) methodology embedded in a Learning Performance Solutions Discipline called DRIVER.and of course, becoming a die-hard learning performance ninja. Continuous Learning DRIVER Learning Performance Assessment Performer Support point of work design learning performance

DRIVER – A Repeatable, Agile, Methodology to Generate Learning & Performance Guidance

Living in Learning

Digital Performance Guidance DPG Performance Support Sustained Capability Discovery Learning Performance Assessment LPAMy own gap for the first 20 years of my L&D career was never considering there was a need to engage at PoW. Training WAS the standard solution after all, so why look beyond the obvious?

Agile 136

Driving Performance with Extended Blend

Living in Learning

AGILE Change Leadership Discovery & Consulting EPSS Learning Ecosystems Learning Readiness Assessment Performer Support Sustained Capability Technology EPS extended blend holistic discovery performance paradigm point of work sustainability

Fixing Performance Should Trump Training as a Priority

Living in Learning

Why build training content as a priority if there is an asset you could build that closes an existing performance gap? I’m not saying “forget training”; rather, I’m suggesting that closing the performance gap should be FIRST PRIORITY. Designing and building an asset to support performance at the Point-of-Work is actually one of the first […].

Move Beyond Learning to Applying: A Modern Management Development Program

such as using technology to support structured. demonstrate successful performance in the. we’re using to support this journey. built into the journey We will judge performance. performance on the job We’re not that clear what. self-assessment.

Fixing Performance Should Trump Training as a Priority

Living in Learning

Why build training content as a priority if there is an asset you could build that closes an existing performance gap? I’m not saying “forget training”; rather, I’m suggesting that closing the performance gap should be FIRST PRIORITY. Designing and building an asset to support performance at the Point-of-Work is actually one of the first […].

POINT-of-WORK: Performance Support Vs. the Explosive Failure of Training

Living in Learning

This is a true story about changing the paradigm in the head and heart of someone who believed training was the best solution to drive performance. My approach was spur-of-the-moment and turned out to be an unplanned dry run for an upcoming breakout session at a performance support conference. point of work Point of Work Assessment Sustained Capability

Point of Work: Boosting Productivity with Performance Support

Epilogue Systems

The following is a guest post authored by Gary Wise, Workforce Performance Strategist, Coach, Speaker & Storyteller, of Human Performance Outfitters. Unfortunately, the only real output Training produces is potential …not competent performance. Who supports?

7-Right Things Road Map to Sustained Workforce Performance

Living in Learning

This mission… should you choose to accept it…is to seek out individuals possessing the expertise of a performance consultant. 70:20:10 AGILE Continuous Learning Discovery & Consulting Learning @ the Point of Work Learning Ecosystems Micro-Learning Performance Assessments Performer Support Sustained Capability Technology discovery performance diagnostic moments of need performance support Point-of-Work

The Secret to Getting Learning Results May Not Be What You Think

organizational performance. performance. performance in our organizations. performance improvement is the point of. training 40% Support performance improvement. ASSESS 6. formal assessment of your. performance and abilities? ASSESS 6.

Chief Capability Officer (CCO) Seeks a New Home

Living in Learning

Having been in L&D for many years in virtually every role from road warrior sales trainer to multiple leadership positions, I have been an advocate of the premise that Training Drives Performance. After drinking the Kool-Aid of a Performance Paradigm about ten years ago, I have become more convinced than ever that Training Does NOT Drive Performance – It Drives Potential.

How to MOOC: Meaningful Assessment Through Real-World Problem Solving

Your Training Edge

This article focuses on a topic that has historically been an albatross around the neck of training and development: assessment. Assessment in corporate training is complicated by a couple of factors. To start with, MOOCs are changing the place of assessment in courses in general.

Finding the Learning & Performance Black Box

Living in Learning

Question: If flawed performance was a jet airliner with a broken engine how far would it fly? And the scene of the crash is precisely where Training should show up to investigate the potential for building learning and performance solutions.after they find the black box. Discovery & Consulting Learning Readiness Assessment Discovery embedded performer support EPS EPSS performance consulting

CONTENT CURATION:  Are We After Knowledge, Wisdom or Insights?

Living in Learning

Continuous Learning Intentional Design Learning Performance Ecosystem Performance Insights Performance Support Point of Work Assessment Workforce Capability

Developing a Results Driven Curriculum

PA G E 1 0 3 Define the performance goals and. experiences that support and enable change in service. Define the performance goals and barriers. performance goals and any barriers that need to be. assessments, or any initial ideas for the solution. performance.

POINT-of-WORK: Don’t Fear the Beast – Tame It!

Living in Learning

Unleash the Impact beast, but not before the workforce has a firm grip on their own leash to control the Impact that yields sustained performance and positive business outcomes. We all know how IT spends countless dollars to optimize systems before launch and then more dollars and support to maintain those same systems to keep them optimized.