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Instant Answers With a Chatbot Knowledge Base

Mobile Coach

What is a chatbot knowledge base? Over the years, we’ve provided a series of features to deliver on this use case, but today I want to introduce our most complete and innovative solution yet: the Knowledge Base. In short, the Knowledge Base turns a simple spreadsheet into a brain for your chatbot.

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Instant Answers With a Chatbot Knowledge Base

Mobile Coach

What is a chatbot knowledge base? Over the years, we’ve provided a series of features to deliver on this use case, but today I want to introduce our most complete and innovative solution yet: the Knowledge Base. In short, the Knowledge Base turns a simple spreadsheet into a brain for your chatbot.

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Help Authoring: Adding Flare to Your Work

The Logical Blog by IconLogic

MadCap Flare is a tool used to create online Help, software and API documentation, policy and procedure manuals, knowledge bases, and user guides. It's  It's loaded with powerful features that may be unfamiliar if you’re new to the tool or haven’t taken  a class.

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10 Tools to Improve Retail Customer Service

Ed App

Using tools to improve retail customer service is essential to help onboard, train, and manage your employees. To help you with this, we’ve rounded up 10 tools to improve retail customer service to help rack up sales and meet your goals. Tool to Improve Retail Customer Service #1 – EdApp. Offline accessibility.

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10 Training Tracking Tool Options To Boost Team Learning

Continu

If you’re in the market for a new learning software provider, a training tracking tool is a must. We’ve broken these out into categories to more easily digest which of these training tracking tools is the best fit. Continu is a training tracking tool that offers a versatile cloud-based interface. Key features.

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5 Must-Have Skills and Training Tools of a Corporate Trainer

ProProfs

Only professional trainers who demonstrate the right skill sets and utilize powerful training tools to train a workforce can bring you closer to the goal of employee productivity and business growth. 5 Training Tools. eLearning authoring tool. Graphic design tools. Audiovisual tools. 5 Training Tools.

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10 invaluable tips to develop asynchronous learning

Docebo

The learning tools and learning environment can often differ. Some tools and formats lend themselves better to one type of learning than the other. Whereas more flexible formats (like online classes that can be completed at one’s own pace and on their own time) are more conducive for asynchronous learning.