Re-evaluating Evaluation | Social Learning Blog
Dashe & Thomson
MARCH 15, 2011
Some companies will use “Level 2: Learning” to measure whether the learners have mastered the training course content. Hardly ever do they use “Level 3: Behavior,” and they never use “Level 4: Results.” The focus is on the training event itself and the follow-up to that event. as it has come to be known—the “Smile Sheet.”
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